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Swissotel Le Plaza Basel

863 reviews
#18 of 52 Hotels in Basel
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Traveller (191)
Room & Suite (127)
Dining (47)
Overview
  • Excellent47%
  • Very good39%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“business hotel”(27 reviews)
“the congress”(12 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.5 Star Hotel
All hotel details
Offers from Swissotel Le Plaza Basel
Special Offer: Endless Weekends
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Rooms
4 Feb.5 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (863)Write a Review
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Show reviews that mention
All reviewsconvention centerbusiness hotelthe congresspillow menuroom servicetram stopnice hotelold townhotel is locatedthe hotel staffperfect staybreakfast buffetswiss hotelacross the riverriver cruiseenjoyed my staycoffee machine
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1 - 5 of 505 reviews
Hotel's Favourite
Reviewed 2 weeks ago via mobile

We traveled across Europe during Christmas holiday and we decided to visit and have sleep over in Basel. Swissotel is close to the city center and we found it without problem coming from the highway. We have been provided the public transportation day passes for...More

Thank Martina N
Response from Swissotel_Le_Plaza, Geschäftsführer at Swissotel Le Plaza BaselResponded 2 weeks ago

Dear Martina N Thank you so very much for your extensive review on TripAdvisor. We are thrilled that you had such an enjoyable and comfortable stay with us and left with fond memories of your visit. We are delighted to read of what a lovely...More

Reviewed 4 weeks ago via mobile

I got to spend only 1 night in Basel on business. It was quite ewsy to get from the airport to hotel, which is located at Messeplatz. Quite goid location, very welcoming and quick check-in (my room was ready at ca 12, which was great!)....More

Thank Ilona B
Response from Swissotel_Le_Plaza, Geschäftsführer at Swissotel Le Plaza BaselResponded 3 weeks ago

Dear Ilona B Thank you very much for your detailed review. We very much regret that your interaction with the breakfast staff didn’t impact positively on your stay and can only apologise and ensure you that this has been dealt with internally. However, we are...More

Reviewed 5 weeks ago

Stayed here for a quick overnight before a Christmas Market cruise of the Rhine and am so glad we did. The Swisshotel Le Plaza is light, clean, uncomplicated and yet elegant. Our room was well-sized (especially for Europe) with plenty of electrical outlets, and the...More

1  Thank Lisa M
Response from Swissotel_Le_Plaza, Geschäftsführer at Swissotel Le Plaza BaselResponded 4 weeks ago

Dear Lisa M It gives us such incredible joy to be able to read such a wonderfully complimentary review about your stay with us. We are overwhelmed by your kind words first and foremost about the absolutely fantastic team of staff here at the hotel,...More

Reviewed 12 December 2017

I arrived in this hotel following a flight cancelled. The staff was extremely friendly and helpful. They transformed an horrible time with flight cancellation and trouble about the next day into a nice and relaxing time. The room are spacious, the AC is lighly noisy...More

Thank Voirailleurssijysuis
Response from Swissotel_Le_Plaza, Geschäftsführer at Swissotel Le Plaza BaselResponded 13 December 2017

Dear Voirailleurssijysuis We very much appreciate your friendly feedback - thank you very much for taking the time to share your experiences with us! Our entire team is delighted to learn that we could turn a difficult time into a relaxing and a enjoyable time....More

Reviewed 9 December 2017

I have had a very short stay in the hotel but i really enjoyed it. My room was luckily away from the construction noise. The receptionist who checked me in was extremely friendly and helpful, he is a senior gentleman and his welcome and check-in...More

Review collected in partnership with swissotel.com
Thank karolyl2017
Response from Swissotel_Le_Plaza, Geschäftsführer at Swissotel Le Plaza BaselResponded 11 December 2017

Dear karolyl2017 Thank you very much for your friendly input! We are so glad to read you positive words regarding our helpful and dedicated front desk team. Of course, it will be our pleasure to share your kind compliments with our colleagues. Further we hope...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
USD 125 - USD 376 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Basel
#7 Business Hotel in Basel
#10 Luxury Hotel in Basel
#14 Romantic Hotel in Basel
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 125 - USD 376 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Basel
#7 Business Hotel in Basel
#10 Luxury Hotel in Basel
#14 Romantic Hotel in Basel
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (191)
Room & Suite (127)
Dining (47)
Pool & Beach (1)
Hotel & Grounds (166)
Business Centre & Event Rooms (31)
Bathroom (20)
Family and Play Areas (1)
Questions & Answers
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Michalstern
18 August 2017|
AnswerShow all 5 answers
Response from Marla A | Reviewed this property |
We were there less than a month ago and did not see any evidence of ongoing work.
1
Vote
Neofelis
13 February 2017|
AnswerShow all 7 answers
Response from BB111 | Reviewed this property |
when I stay there I use the valet parking, they give you a discount if you stay for more than one week
1
Vote
Pat D
24 January 2017|
AnswerShow all 5 answers
Response from Constance C | Reviewed this property |
Yes, taxis are available outside the hotel (down the street to the right a bit). Or, if you have a very early flight, the front desk can book you a taxi for a specific time (no extra cost).
1
Vote
Room Tips
"Ask for quiet room"
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"I always ask for a high floor and not close to elevator"
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"i was in 4 th floor and was quiet and nice"
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"Ask for a quiet room!"
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