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Swissotel Le Plaza Basel

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Traveller (205)
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Certificate of Excellence

About

Location
Cleanliness
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Value
Certificate of Excellence
Basel is not only a Swiss City with a big heart, with a smile on their face people from Basel proudly declare it a major city in pocket size format and they are right. The city by the Rhine offers everything you could wish for in a city trip. Culture and Business go hand in hand and only the sky is the limit. The same holds true should you decide to stay at the Swissotel Basel. No matter if you are traveling to the border triangle, the old town, the Rhine, the musical theatre or to other numerous sightseeing spots in Basel, all of which are in walking distance. Centrally located you will not only enjoy our elegant guest rooms but also real Swiss hospitality. Swissotel Basel provides 238 spacious rooms and suites with satellite LCD TV. Start your day right with a sumptuous breakfast at our Grill 25 restaurant or room service, make use of the complimentary newspaper, free wifi, complimentary use of our Puerovel Sport with a sauna and a steam room. Our concierge team would be delighted to assist in planning a day trip or assist in getting tickets to numerous Events and shows. Additionally our gusts truly value our pillow menu in the guestrooms as well as the espresso machine. Should you feel the need to discover even more of Basel and its surroundings, you can make use of your complimentary mobility ticket, which is provided to you for the duration of your stay to use the public transportation system, even for the day of your arrival and departure.
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Property amenities
Restaurant
Room service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website

Location

Full view
99Great for walkers
Grade: 99 out of 100
64Restaurantswithin 0.5 km
12Attractionswithin 0.5 km
1,003Reviews
443Photos
17Q+A
89Room tips
Traveller rating
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Popular mentions
Grill 25 is the Swissotel's restaurant. We walked into it from the street not knowing that it belongs to a hotel. It was 4 pm when many other places are closed and we were dead tired and hungry after a visit to Beyeler Museum. Being the only customers we were spoiled with
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Response from SwissotelBasel, Director of F&B at Swissotel Le Plaza Basel
Responded yesterday
Dear Zurich71, I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your feedback. It is a great pleasure for all of us to hear, that you enjoyed your stay in Basel at our restaurant, and I am very happy that my staff was able to fulfil your expectations. Critical comments, including information about prices in the restaurant Grill25 are discussed thoroughly. We check and calculate our prices very closely. In view of constantly rising costs of quality products used by us and our standard to cook fresh, we need to achieve a certain price level for our offers at the restaurant. Anything else would mean having to drive back the quality. This would not meet the expectations of many of our guests. I hope this brief explanation clarifies our approach. I hope that we can greet you again during your next stay in Basel. Wishing you all the best, I remain Yours sincerely, Claudia Hossli Director of F&B
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Been in Basel couple of times and stayed here this time for 1st time. Overall one of the very good ones and comfortable one. Rooms are spacious and nice ambience and best part is its very quiet. the staff, service, cleanliness, toilets and all the great stuff was too good. A
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Response from SwissotelBasel, General Manager at Swissotel Le Plaza Basel
Responded 2 weeks ago
Dear ukgaurav, I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Basel and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Basel. Wishing you all the best, I remain Yours sincerely, Angela Lilienthal General Manager
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Stayed here a few nights. Room is spacious and clean. Staff (Martin, Jonathan, Levon, housekeeping and room service) were amazingly friendly and eager to help. Breakfast buffet stayed the same everyday but having made to order eggs provided some variety. We also loved the coffee
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Response from SwissotelBasel, General Manager at Swissotel Le Plaza Basel
Responded 2 weeks ago
Dear cindyreyes2018, I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Basel and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Basel. Wishing you all the best, I remain Yours sincerely, Angela Lilienthal General Manager
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Never have i seen so much quality in one place!!All the staff were very well trained!I'll be back for the fantastic Eggs Benedict!Chef did a great job, as i've tasted that dish as far as a Australia.Bravo Swissotel...
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Review collected in partnership with swissotel.com
Response from SwissotelBasel, General Manager at Swissotel Le Plaza Basel
Responded 3 weeks ago
Dear Passport28042757095, I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Basel and at our hotel, and I am very happy that my staff was able to fulfil your expectations. Especially we love to hear that you'd like our breakfast and the Eggs Benedict. Only through comments like yours, we are able to continuously improve our service & product standards and anticipate the needs of our clients, because we are committed to serve our clients and to ensure that their requests are handled instantly. I hope that we can greet you again during your next stay in Basel. Wishing you all the best, I remain Yours sincerely, Angela Lilienthal General Manager
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A fantastic hotel with some of the most friendly hotel staff I have ever come across. Everything was fantastic from check in, the room, breakfast and check out. They have set the bench mark very high and it has been a long time since I have experienced such fantastic customer
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Review collected in partnership with swissotel.com
Response from SwissotelBasel, General Manager at Swissotel Le Plaza Basel
Responded 3 weeks ago
Dear Destination564218, I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and positive feedback. It is a great pleasure for all of us to hear, that you enjoyed your stay in Basel and at our hotel. I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Basel. Wishing you all the best, I remain Yours sincerely, Angela Lilienthal General Manager
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Photo provided by managementSwissotel Le Plaza Basel
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12345632
What type of electrical adaptor should I bring
I brought a standard converter kit I picked. Remember Europe runs on 220 volts at 50 hertz instead of the US 120 volts at 60 hertz US plugs will not work as it is the standard European 2 round prong setup. If you get a good converter kit it will have all the adapters you need.
0 votes
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Is the renovation over at the hotel?
We were there less than a month ago and did not see any evidence of ongoing work.
1 vote
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Is there parking available in the hotel? And how much does it cost?
when I stay there I use the valet parking, they give you a discount if you stay for more than one week
1 vote
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What transportation is available to the Basel Airport? Are taxi cabs available? Thank you.
Yes, taxis are available outside the hotel (down the street to the right a bit). Or, if you have a very early flight, the front desk can book you a taxi for a specific time (no extra cost).
2 votes
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I don't know if the hotel has a laundromat,but, they probably have service to do a customer's laundry with a fee. It is located centrally, so there should be a laundromat in that area. The staff are very helpful.
1 vote
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1234
"No views to my knowledge, as the hotel is snap-on in the city centre."
"Rooms looking at court not the street with tram are quiet."
"Ask for a quiet room on the top floor"
"Rooms facing the front of the hotel is nosier with the dinging of trams."
"If at your next destination you are willing to book another SWISSOTEL - the staff can do it for you, ask at the reception."
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PRICE RANGE
USD 113 - USD 998 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
swissotel le plaza basel hotel baselswissotel le plaza hotel baselbasel swissotel le plaza
LOCATION
SwitzerlandCanton of BaselBasel
NUMBER OF ROOMS
238
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