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SORELL HOTEL MERIAN

Traveller (152)
Room & Suite (91)
Traveller (152)
Room & Suite (91)
Dining (17)
Overview
Rheingasse 2, Basel 4058 Switzerland See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
4 Star accommodation
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Reviews (359)
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188 results
Traveller rating
32
89
37
12
18
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Time of year
LanguageEnglish
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32
89
37
12
18
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All reviews the river a small balcony overlooking old town across the bridge river view room there is no air conditioning free soft drinks excellent position hotel restaurant walking distance loved this hotel the room was nice boiled eggs hotel guests breakfast was delicious city centre public transportation
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1 - 5 of 188 reviews
Reviewed 4 weeks ago via mobile

Booked a room for two night and got one in the older part. No sleep, as the room was close to the staff elevator. Very marginal breakfast. Most shocking was the price 183 CHF per night.! Price quality is poor. Interior of restaurant has changed...More

Date of stay: November 2018
Thank Olleke999
Response from PEmmel, Manager at SORELL HOTEL MERIANResponded 4 weeks ago

Dear Guest & "Reviewer" Thank you for taking the time to write a detailed comment regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilise your response by continuing to focus on making each...More

Reviewed 31 October 2018 via mobile

I think that is the worst hotel that I have ever been. They gave me a room at the second floor (213) and there is a staff’s elevator beside at the room. The sound of the machine was like if you would have a bulldozer...More

Date of stay: October 2018
Thank Juan Antonio C
Response from Hauptsitz S, General Manager at SORELL HOTEL MERIANResponded 2 November 2018

Dear Juan Antonio, Dear Guest! Thank you for taking the time to review you stay on TripAdvisor. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to...More

Reviewed 3 October 2018 via mobile

We booked and paid in advance at this hotel for 2 nights after a river cruise. The day before arrival we received a reminder email from the hotel reconfirming our booking. This morning we arrived to find builders on the street outside who told us...More

Date of stay: October 2018
Thank junior-twit
Response from Hauptsitz S, General Manager at SORELL HOTEL MERIANResponded 28 October 2018

Dear Joanne B, Dear Guest! Thank you for taking the time to complete a review of your recent stay here at the Hotel Merian, which is now the Sorell Hotel Merian after a small soft renovation. I would like to offer my sincerest apologies for...More

Reviewed 16 September 2018

Stayed overnight and booked a room with a river view. We had a small balcony and could throw open the door to enjoy watching all the boats and people going by. It also has an outdoor window shade to keep the sun out during the...More

Date of stay: September 2018
Thank happy2trvl
Response from Hauptsitz S, General Manager at SORELL HOTEL MERIANResponded 28 October 2018

Dear Guest Thank you once again for having chosen our hotel and thank you for taking the time to complete a review about your stay. It is very important to me to get your opinion and comments, since it will help us to maintain the...More

Reviewed 6 August 2018 via mobile

Stayed 3 nights for a business meeting. I didn’t get any sleep for the entire stay. The rooms facing the street side are terribly loud. The staff doesn’t seem to be bothered about the bars which are opened till about 4 am. They told me...More

Date of stay: June 2018
Thank daisy94Lausanne
View more reviews
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Babysitting
Banquet Room
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Breakfast included
Pool
Fitness Centre with Gym / Workout Room
Hotel Style
Luxury
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Luxury
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
65
Price range
USD 134 - USD 234 (Based on Average Rates for a Standard Room)
Formerly known as
SORELL HOTEL MERIAN
Also Known As
Best Western Merian Am Rhein Hotel Basel
,
Best Western Basel
,
Basel Best Western
,
Best Western Hotel Basel
Location
Switzerland > Canton of Basel > Basel > Altstadt
Hotel class
Hotel Style
Luxury
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
65
Price range
USD 134 - USD 234 (Based on Average Rates for a Standard Room)
Formerly known as
SORELL HOTEL MERIAN
Also Known As
Best Western Merian Am Rhein Hotel Basel
,
Best Western Basel
,
Basel Best Western
,
Best Western Hotel Basel
Location
Switzerland > Canton of Basel > Basel > Altstadt
Photos
Traveller (152)
Room & Suite (91)
Dining (17)
Pool & Beach (2)
Business Centre & Event Rooms (4)
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Questions & Answers
Ask a question
longslady
12 August 2016|
AnswerShow all 4 answers
Response from YABFamily | Reviewed this property |
It depends which airport you are flying in, if via Basel airport, then the taxi queue is just outside the arrival hall. It's easy to take taxi from there.
0
Votes
Google Translation
Loo L
30 March 2016|
Answer
Response from johnpares1 | Reviewed this property |
Yes, there is a secure car park under the hotel. There is a cost - 15 Francs a day I think. You have to drive through the non-traffic/ restricted part of the town. Don't worry - just tell the police you are staying there and... More
0
Votes
ATP1
7 May 2015|
AnswerShow all 2 answers
Response from Ken57M | Reviewed this property |
We paid 45euros such is the going price or you can get a train to the airport.
0
Votes
Room Tips
"River view with balcony to enjoy the beautiful vista"
suenmick2016
8 Jul. 2018
Read review
"Balcony, ask for a river view"
Nordiques
10 Dec. 2017
Read review
"Chose a river view room"
gary51
3 Nov. 2017
Read review
"Get a room overlooking the Rhine, or prepare to have a noisy night."
English_Expat_1991
17 Sep. 2017
Read review
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