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GAIA Hotel

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#5 of 51 Hotels in Basel
Certificate of Excellence
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758 Reviews from our TripAdvisor Community

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Showing 491: English reviews
New York City, New York
Reviewed 13 September 2014

Service, location, breakfast all terrific at this great hotel across from the train station. Front desk is friendly and helpful. Room comfortable and quiet. And the breakfast buffet is far superior to most hotels. Free wifi too. When our AC was broken, three different staff members came up to try to fix it immediately. And succeeded. Great shower too, by...

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1Thank Denise60763
Reviewed 11 September 2014

Excellent Hotel and superb location. Staff very helpful and courteous. Rooms were very comfortable and to a high spec. Breakfast was very good with a good choice of options available. Stayed with my three teenage children and we had a wonderful time. I would thoroughly recommend St Gotthard for anyone planning a trip to Basel.

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Thank Steve M
Perth, Australia
Reviewed 8 September 2014

We arrived early and our room was ready. Reception staff and breakfast staff very attentive. Room good size and very clean. Plenty of English television stations though when on holiday it is not a priority but when travelling for weeks on end makes a good change. Asked for a quiet room and I think we got it but unfortunately people...

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Thank candjperth
paris
Reviewed 5 September 2014

Spent two days where I was rather perplexed at how this hotel obtained it's 4th star. The room was very small and unattractive, more of the highway hotel kind, the bathroom without any shelving space (needed to keep all toiletries on the bedroom desk) hardly space to turn about. All is clean and well maintained but then there is so...

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3Thank maraishouse
New York
Reviewed 2 September 2014

I can't say enough nice things about this hotel. Centrally located to the main train station, it was clean, comfortable and efficient. The staff couldn't have been nicer or more friendly, and they were very helpful. Admittedly, one of the highlights was meeting Aramis, the hotel dog. Noble and sweet, he practically demands a Good Morning! Would highly recommend this...

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Thank Mary K
chios
Reviewed 31 August 2014

This was my second stay at this hotel and everything was perfect again.All the positives ,just as my first stay a few years ago.Clean room,comfort bed,great buffet breakfast and -last but not least - the staff.Helpfull,smiley ,willing,it makes the difference!The hotel is laying 50 metres (at your right hand) from Basel Hauptbanhoff,in a safe area near by all the trams...

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1Thank miltoschios
Tel Aviv, Israel
Reviewed 25 August 2014

We had a wonderful time at the St. Gotthard Basel. Their motto "Come as a guest, leave as a friend" is absolutely true. Everything about the hotel was top notch. All the staff members from the chamber maids, kitchen help and front desk are courteous, helpful and lovely people. We (family of 5) stayed in the beautiful suite/apartment and we...

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Thank NYS43
Limassol, Cyprus
Reviewed 22 August 2014

We had chosen (family of 4) St Gotthard Hotel in Basel, Switzerland for our 7 night stay in August. We expected that it would be a nice hotel after reading the reviews of other guests and going through the photos, but it really exceeded our expectations! The staff were very helpful and friendly, the room was very spacious (65 sq.mtr)...

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1Thank GeorgeEleftheriou
Wilmington, Delaware
Reviewed 17 August 2014

Everything about my stay this time was excellent, I like especially the comfort of the beds, the room layout and especially you're delicious breakfast buffet. I was disappointed this time however that the mini-bar was not stocked and contained half eaten food from the previous guest, I took a picture and showed it to the reception desk man but there...

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3Thank O7315NSrobertc
Birmingham, United Kingdom
Reviewed 15 August 2014

I have stayed in the St Gotthard 6 or 7 times on business, the staff are always friendly and helpful. The rooms are always spotless. It is close to the station so convenient. On my latest visit I noticed that they now have a small bar, although I didn't use it. There is free wi-fi and use of the mini...

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Thank Keith R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The elegantly furnished 86 rooms not only provide for a restful and enjoyable stay to the guests of the GAIA Hotel. Especially businessmen, congressional and fair visitors can use their hotel room in order to work thanks to the comfortable furniture and the modern technological infrastructure. Delicately used art deco ornamental elements, warm colours and selected pictures of known artists contribute to the interior of the hotel in which one feels simply well at first sight. The in the Belle Epoque style developed banqueting room not only serves as a breakfast room, it reveals itself as a unique jewel for special receptions, company and family events or gatherings. ... more   less 

Additional Information about GAIA Hotel

Address: Centralbahnstrasse 13 - 15, Basel 4051, Switzerland (Formerly Hotel St. Gotthard Basel)
Region: Switzerland > Canton of Basel > Basel > Altstadt
Price Range: $201 - $1,269 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — GAIA Hotel 4*
Number of rooms: 86
Reservation Options:
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Also Known As:
St Gotthard Hotel
St Gotthard Basel
Hotel Style:
#2 Family Hotel in Basel
#3 Luxury Hotel in Basel
#3 Romantic Hotel in Basel
#4 Business Hotel in Basel
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Questions & Answers

Here's what travellers have asked, with answers from GAIA Hotel staff and other travellers.
6 questions
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Questions? Get answers from GAIA Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Up high room at the back is very quiet”
 of 5 bubbles mendelso, 17 Nov 2016 | Read review
“Higher floors have less noise from train station. Same for rooms on the back side of building.”
 of 5 bubbles J0Ba13, 11 Nov 2016 | Read review
“Our rooms were on the back side of the Hotel and on the 3rd floor.”
 of 5 bubbles roses854, 27 Oct 2016 | Read review
“One in a different hotel.”
 of 5 bubbles RichardM492, 26 Oct 2016 | Read review
“Room was great - not a lot of noise complained about from anyone in our group.”
 of 5 bubbles momma_christa, 20 Oct 2016 | Read review
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