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ibis Basel Bahnhof

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#17 of 51 Hotels in Basel
Certificate of Excellence
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1 room 2 adults 0 children
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ibis Basel Bahnhof
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826 Reviews from our TripAdvisor Community

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Showing 386: English reviews
London, United Kingdom
Reviewed 2 days ago NEWvia mobile

The staff at this hotel are probably some of the most friendly and helpful I've ever experienced, from giving travel advice to providing plug adapters, everything was done with a welcome smile and positive attitude. The hotel is very close to the station which is very convenient. We were given free tram passes when we arrived, which made travelling around...

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Helpful?
Thank JPRC
Liverpool, United Kingdom
Reviewed 6 days ago NEW

What you would expect from an IBIS - warm welcome and lovely reception staff that would do anything to make you more comfortable. The room was basic with no coffee making facilities however I dont believe any Ibis hotels offer this anymore? Location is perfect if travelling by train. not a lot in the local area, worth walking back to...

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Helpful?
Thank Rove84
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

I am so glad to hear that our team has participated in making your stay with us pleasant. Thank you for having taken the time to mention it and for sharing your impressions with us. We would be delighted to get the chance to welcome you again in the ibis Basel Bahnhof!

Reilingen, Germany
Reviewed 1 week ago

Spent a week in Basel at this hotel. It's just a short walk from the Bahnhof or one can just catch the S16 and travel one stop. Check in was easy. They served a very full breakfast buffet and had lunch/dinner options in the bar area, but the menu was limited. The internet WiFi service was very good. A benefit...

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Helpful?
Thank Clifford09102
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

We would be delighted to get the chance to welcome you in our hotel as soon as the weather gets warmer! Thank you very much for your detailed feedback and your kind words!

Singapore, Singapore
Reviewed 4 weeks ago via mobile

Great hotel that is near to train station and that is the reason why I chose it. Room isn't big and good enough for me. Toilet is equipped with basic toiletries like shampoo and stuff. Breakfast is decent but u make sure you have a voucher for it. Would stay again should I am back to Basel

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Thank takewee
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

I'm glad to hear that you would consider staying with us again for your next trip in Basel. We have been very happy to have the chance to welcome you and we are looking forward to see you soon again at the ibis Basel Bahnhof!

Reviewed 12 December 2016

Upon arrival into Basel, locating the hotel was a little challenging, but only due to our lack of direction - the hotel itself is ideally located and actually is quite easy to find. When we checked into the hotel the gentleman who checked us in was very welcoming and informative, gave us free transport for the weekend on all public...

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Helpful?
Thank Cat A
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

Thank you very much for having awarded us a 5 out of 5. I am sure our entire team will be delighted to see that you have enjoyed your stay at the ibis Basel Bahnhof. It's good to hear that we have met your expectations and that you would consider staying with us again. See you very soon then!

Cardiff, Wales, United Kingdom
Reviewed 11 December 2016 via mobile

Solid ibis hotel for a nice couple weekend in Basel. Shower room is big and room nice , location is good just by the train station and which the bus to and from the airport starts/stops. We Would stay again

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Thank Simon E
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

Dear Simon, thank you for your extremely positive review. We would be delighted to get the chance to welcome you again in the ibis Basel Bahnhof in the near future!

Reviewed 10 December 2016

This hotel is conveniently located for train and tram travel. The Basel mobility card (free thru the hotel) was a nice extra. Hotel amenities are few. There is no in room coffee and a cup of coffee at hotel prices is outrageous. Their local beer at the hotel bar is far more reasonable. The in-room shower was spacious, otherwise, the...

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Thank sweetberries424242
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

Thank you for having taken the time to leave a comment here and for having highlighted our key location as well as the mobility pass that we provide to every guests. See you soon in Basel!

London, United Kingdom
Reviewed 6 December 2016

This hotel was in a good location.The rooms were warm and clean, the shower was a good size and the water nice and hot.All the staff were friendly and efficient, anything requested was dealt with very quickly.We were able to borrow an adapter to use the strange Swiss electricity supply. The breakfast had a good choice.

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Thank 186338Lynne
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

Thank you very much for your compliments. We have been delighted to have the chance to welcome you in our hotel and we hope to see you soon at the ibis Basel Bahnhof !

Riva Del Garda, Italy
Reviewed 5 December 2016

Located near train station but far from centre long walking distance to the centre but here get tram ticket. One arrogant woman age about 30-40 at the front desk she was not nice to guests and didn't behave well as should. I get drink coupon with membership card but woman worker said it is only "for 1 Person just for...

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Helpful?
Thank Lucetta T
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

Thank you very much for having taken the time to provide us here with your impressions following your stay in our hotel. I am deeply sorry to read that the service provided by our team has not met your expectations. As you can see from our various guest reviews, our guest comments are generally very positive with that regards. This...

hampshire
Reviewed 28 November 2016 via mobile

Well located a 5 min walk from train station, hotel is next to the tram stop for getting into central Basel, the transport is all free as the reception give you a travel card. If you can show your hotel reservation on your phone, you can get the bus from airport free also. Get number 50 bus from airport, get...

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Helpful?
Thank chrissyb_10
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

Thank you so much for having taken the time to leave a review here and provide additional tips to our guests. If necessary, we do have some plug adaptors at the reception that we are happy to lend! Thank you once again and see you soon in Basel!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Multilingual Staff
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Hotel ibis Basel Bahnhof is located right next to the main train station in Basel and is 15 minutes from Basel's EuroAirport. The city center and the zoo are just a few minutes' walk or a short tram ride away. Our hotel with 112 rooms is fully non smoking. Enjoy our friendly 24/7 reception, our generous buffet breakfast, 24/7 bar service, free wifi and webcorner, luggage room and an indoor car park (12 spaces for an extra charge)are also available. ... more   less 

Additional Information about ibis Basel Bahnhof

Address: Margarethenstrasse 33 - 35, Basel 4053, Switzerland
Region: Switzerland > Canton of Basel > Basel
Price Range: $123 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — ibis Basel Bahnhof 2*
Number of rooms: 112
Reservation Options:
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Also Known As:
Ibis Basel Bahnhof Hotel Basel
Hotel Style:
#2 Best Value Hotel in Basel
#12 Family Hotel in Basel
#13 Romantic Hotel in Basel
#14 Business Hotel in Basel
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Questions & Answers

Here's what travellers have asked, with answers from ibis Basel Bahnhof staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Internal room would be better”
 of 5 bubbles Rove84, 11 Jan 2017 | Read review
“Try to get room from upper floor because of the tram noise and if you complain one worker get angry immediately”
 of 5 bubbles lucettat, 4 Dec 2016 | Read review
“Ground floor, in the event the elevator breaks”
 of 5 bubbles mickaveli2001, 27 Jun 2016 | Read review
“I would make sure about the Air conditioning”
 of 5 bubbles edwardd29, 22 May 2016 | Read review
“Rooms at rear are very quiet.”
 of 5 bubbles 989rayw, 16 Apr 2016 | Read review
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