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ibis Basel Bahnhof

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#17 of 51 Hotels in Basel
Certificate of Excellence
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ibis Basel Bahnhof
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840 Reviews from our TripAdvisor Community

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Showing 391: English reviews
Gouda, The Netherlands
Reviewed 1 week ago NEW

+: Friendly staff, nice breakfast (Bread, yoghurt, fruit, cheese, meats, scrambled eggs, cold waffles), tram stop around the corner, near the station, good bed, good shower, TV with Swiss and some international channels. We had a special offer so price was excellent! -: very noisy street with trams ringing their warning bell etc. Had to keep window closed during the...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank DutchLassie70
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

Thank you very much for having taken the time to provide us here with your impressions following your stay at the ibis Basel Bahnhof. For a future stay, feel free to ask us for a room at the back of the hotel. Thank you very much for your numerous compliments related to our breakfast offer, the location of our hotel,...

Egypt
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

Excellent stay - the hotel lays right besides the main train station and 2 tramway lines are just few meters away. Very practical. Hotel in very good condition, clean and typical Ibis settings. It was my second stay and I was again welcomed by David at the reception who extended top service. Perfect stay and i received a transportation pass...

Review collected in partnership with Accorhotels.com
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Thank ueno18
About Hotel's Favourite Review
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

I am very happy to hear that we will have the chance to welcome you again soon. I will pass on your compliments to David. I'm pleased to see that the level of service that he has offered has met your expectations. We are looking forward to see you soon!

Reviewed 2 weeks ago via mobile

Very old building. You could hear and feel the tram pass the main road. Old, cheap furniture and toilet rooms. Dirty, old and sticky carpet in the room. TV was about 15" small and 10 years old, means, you are not abe to watch TV while lying in bed. No accesoires in the toilet... Staff though was very kind, helpful...

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Helpful?
Thank Andreas S
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

Thank you very much for having taken the time to share your thoughts here. I am sorry to hear that we have not met your expectations. Our hotel was built in 2009, which makes it still a relatively recent construction. The choice of having carpet in the room was imposed to us at the hotel construction considering the seismic risks...

Beirut, Lebanon
Reviewed 4 weeks ago

The hotel location and service are so good. The hotel is so close to the main station and many transportation options are just next to the hotel. The rooms are small. The staff are so nice and supportive.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Yassar H
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

It's good to hear that you are a loyal Accorhotels customer. You're right about the hotel location which is really handy. I'll share your comments with the team. I am sure they will be glad to hear that they have participated in making your stay with us pleasant!

Princeton, New Jersey
Reviewed 4 weeks ago

I stayed in this hotel for two nights in January, 2017. The best part is the location of the hotel - a 5-10 min walking distance to the central train station, SBB. There is a bus (No.50) from SBB (which is about 6-10 minutes walking distance from the hotel) to the Airport. If you are traveling light with one or...

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Helpful?
Thank Pudimad
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

Thank you very much for your review and your kind words, which I will share with the team. I am pleased to hear that your expectations were met. We hope to welcome you again soon in Basel!

London, United Kingdom
Reviewed 15 January 2017 via mobile

The staff at this hotel are probably some of the most friendly and helpful I've ever experienced, from giving travel advice to providing plug adapters, everything was done with a welcome smile and positive attitude. The hotel is very close to the station which is very convenient. We were given free tram passes when we arrived, which made travelling around...

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Helpful?
Thank JPRC
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

Thank you so much for this 5 out of 5! I cannot thank you enough for having praised so warmly the friendliness of our team. I will of course share your compliments with them. We hope to welcome you soon at the ibis Basel Bahnhof!

Liverpool, United Kingdom
Reviewed 12 January 2017

What you would expect from an IBIS - warm welcome and lovely reception staff that would do anything to make you more comfortable. The room was basic with no coffee making facilities however I dont believe any Ibis hotels offer this anymore? Location is perfect if travelling by train. not a lot in the local area, worth walking back to...

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Helpful?
Thank Rove84
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

I am so glad to hear that our team has participated in making your stay with us pleasant. Thank you for having taken the time to mention it and for sharing your impressions with us. We would be delighted to get the chance to welcome you again in the ibis Basel Bahnhof!

Reilingen, Germany
Reviewed 7 January 2017

Spent a week in Basel at this hotel. It's just a short walk from the Bahnhof or one can just catch the S16 and travel one stop. Check in was easy. They served a very full breakfast buffet and had lunch/dinner options in the bar area, but the menu was limited. The internet WiFi service was very good. A benefit...

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Helpful?
Thank Clifford09102
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

We would be delighted to get the chance to welcome you in our hotel as soon as the weather gets warmer! Thank you very much for your detailed feedback and your kind words!

Singapore, Singapore
Reviewed 21 December 2016 via mobile

Great hotel that is near to train station and that is the reason why I chose it. Room isn't big and good enough for me. Toilet is equipped with basic toiletries like shampoo and stuff. Breakfast is decent but u make sure you have a voucher for it. Would stay again should I am back to Basel

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Helpful?
Thank takewee
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

I'm glad to hear that you would consider staying with us again for your next trip in Basel. We have been very happy to have the chance to welcome you and we are looking forward to see you soon again at the ibis Basel Bahnhof!

Reviewed 12 December 2016

Upon arrival into Basel, locating the hotel was a little challenging, but only due to our lack of direction - the hotel itself is ideally located and actually is quite easy to find. When we checked into the hotel the gentleman who checked us in was very welcoming and informative, gave us free transport for the weekend on all public...

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Helpful?
Thank Cat A
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

Thank you very much for having awarded us a 5 out of 5. I am sure our entire team will be delighted to see that you have enjoyed your stay at the ibis Basel Bahnhof. It's good to hear that we have met your expectations and that you would consider staying with us again. See you very soon then!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Multilingual Staff
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Hotel ibis Basel Bahnhof is located right next to the main train station in Basel and is 15 minutes from Basel's EuroAirport. The city center and the zoo are just a few minutes' walk or a short tram ride away. Our hotel with 112 rooms is fully non smoking. Enjoy our friendly 24/7 reception, our generous buffet breakfast, 24/7 bar service, free wifi and webcorner, luggage room and an indoor car park (12 spaces for an extra charge)are also available. ... more   less 

Additional Information about ibis Basel Bahnhof

Address: Margarethenstrasse 33 - 35, Basel 4053, Switzerland
Region: Switzerland > Canton of Basel > Basel
Price Range: $123 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — ibis Basel Bahnhof 2*
Number of rooms: 112
Reservation Options:
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Also Known As:
Ibis Basel Bahnhof Hotel Basel
Hotel Style:
#3 Best Value Hotel in Basel
#12 Family Hotel in Basel
#13 Romantic Hotel in Basel
#14 Business Hotel in Basel
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Questions & Answers

Here's what travellers have asked, with answers from ibis Basel Bahnhof staff and other travellers.
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Questions? Get answers from ibis Basel Bahnhof staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Usually you get tram line nose in street facing hotel rooms in Basel. Didn't hear anything!”
 of 5 bubbles Pudimad, 21 Jan 2017 | Read review
“Internal room would be better”
 of 5 bubbles Rove84, 11 Jan 2017 | Read review
“Try to get room from upper floor because of the tram noise and if you complain one worker get angry immediately”
 of 5 bubbles lucettat, 4 Dec 2016 | Read review
“Ground floor, in the event the elevator breaks”
 of 5 bubbles mickaveli2001, 27 Jun 2016 | Read review
“I would make sure about the Air conditioning”
 of 5 bubbles edwardd29, 22 May 2016 | Read review
5 of 5