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Palazzo Masi

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121 Reviews from our TripAdvisor Community

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Showing 105: English reviews
Australia
Reviewed 15 November 2015 via mobile

Daniela is such a wonderful host! The rooms are just perfect with the medieval feel of Siena. We were warm, cosy and slept like kings in this beautiful room! Such an excellent central location, just a few steps to Il campo the main Piazza. Daniela gave us the best recommendations for restaurants and shopping. We cannot wait to come back...

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Helpful?
Thank rand0mr0amer
palazzomasi, Proprietario at Palazzo Masi, responded to this review

It is gratifying for us that Palazzo Masi, with its special atmosphere, played a great part in your enjoyment of Siena.We're happy it is not too long before we have the pleasure to welcome you two back during a so special event as your honeymoon will be. Please let me thank you very much for the words you dedicated us.We...

Onalaska, Washington
Reviewed 18 October 2015

We really enjoyed staying at the Palazzo Masi, but you should know that it is more like having your own apartment (but without a kitchen) than a hotel or B & B. There is no front desk and no one on duty 24/7. Daniela was super friendly and very helpful when we saw her, but that was not often. One...

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Thank Susan M
palazzomasi, Proprietario at Palazzo Masi, responded to this review

Dear Susan, many thanks for your review. You and your party, six persons in total, booked all the three double superior rooms with private bathrooms located at the second floor, so that entire apartment was reserved only for you.During your stay we took care to ensure your privacy being more physically present on the third floor, although every morning and...

Chicago, Illinois
Reviewed 9 October 2015

We stayed 3 nights at Palazzo Masi and absolutely loved every minute of it. Daniela is extremely kind, always has a smile on her face and is very helpful. Our room was filled with antiques, and Daniela was able to share the history of several of the pieces in our room. The location is perfect; close to Il Campo and...

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Helpful?
Thank Sally T
palazzomasi, Proprietario at Palazzo Masi, responded to this review

Dear Sally, many thanks for your nice comment.It has been a real pleasure for us spending time with you and your husband, speaking a lot with two lovely persons very interested in the history of our building. Every time we met, at the morning or in the afternoon, it was a great pleasure to satisfy your curiosity answering your questions...

Solihull, United Kingdom
Reviewed 8 October 2015

If you are an efficient traveller who never misses a train or allows their phone to need charging and can find their way in a city they never visited before this will be perfect for you. However we arrived at the station an hour late, due to a large event ( which we did not know about) there were no...

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Thank Rewos56
palazzomasi, Proprietario at Palazzo Masi, responded to this review

This was one of the most unpleasant experience in our job since the beginning of our activity.We’re not surprised of this comment, having experienced this guests’ manners focused on the total lack of respect concerning the people’s work.I’m here to rectify her misrepresentation of reality.She arrived late at night, without any advice and being well informed regarding the check-in time,...

Verona, Italy
Reviewed 19 August 2015

Palazzo Masi offers very comfortable accommodation in a fabulous location with wonderful hosts. Our host, Daniela, patiently answered all our emails before our arrival and helped us with advice on where to go and what to do in Siena. She also arranged tickets for us to view the Palio. It was a really great experience to witness Siena during the...

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Thank spsherr
palazzomasi, Proprietario at Palazzo Masi, responded to this review

Dear Sue, it has been a real pleasure for us in helping you and your friends to enjoy the entire Palio period at the top.Yes, we stayed in touch for several months with many e-mails (we become friends before your arrival, isn't it?), you demonstrated a huge interest in our city and our tradition, we had the opportunity to chat...

Zwolle, The Netherlands
Reviewed 11 August 2015

First of all: great location! Ancient building in the heart of Siena, with a kind and helpful owner. Nicely decorated appartment. There are some cons though. When we arrived, it rained, so we decided to relax in the room a little. It was really hot, I understand that airco is a no go in such an ancient building, but a...

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Thank maaike h
palazzomasi, Proprietario at Palazzo Masi, responded to this review

Hello Marc. Yes, our windows are just in front of the amazing, historical Palazzo Chigi Saracini with the Chigiana Academy, where prestigious, world-famous teachers and students are coming from every continent. The Academy is internationally recognized as one of Italy’s most prestigious musical institutions: the master classes on July and August have welcomed the best in international music. You had...

Colorado
Reviewed 13 June 2015

We used Rick's books, and while all others were positive surprises, this one was not. The location is GREAT, but conditions of flat were not what we expected for the price. It is in need of an update to be truly competitive with the other places we stayed during Italy trip.

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1Thank cgrockco
palazzomasi, Proprietario at Palazzo Masi, responded to this review

Hi Cory, you stayed in Siena one single night, arriving on hurry only to partecipate to a cooking class during the entire evening, then you left early after I booked for you a taxi.I don't know what you could enjoy and see in our beautiful Siena and in our property, except the wifi (that seemed the most interesting thing for...

Stevens Point, Wisconsin
Reviewed 5 June 2015

Host Daniela has several nice rooms on the second and third floors of an historic building just steps off the Campo in central Siena. We were able to make a last-minute reservation by email from elsewhere in Italy and she was able to accommodate 4 of us with 2 very nice rooms. The price was reasonable for the central location,...

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Thank Tom B
palazzomasi, Proprietario at Palazzo Masi, responded to this review

Dear Tom, thank you very much for your comment.It has been a pleasure in meeting you, having the time to chat and sharing with you suggestions and tips regarding my lovely Siena. I'm happy you had a comfortable stay in our standard rooms and thanks to mention the good rate we offer. I hope to meet you next time you'll...

Vancouver, Canada
Reviewed 3 June 2015

My husband and I recently enjoyed 2 lovely nights here at Palazzo Masi. We were greeted warmly by Daniela who made check in a breeze and helped us to book a Brunello Wine Tour which ended up being a highlight of our entire visit in Italy. Our room was incredibly spacious and well appointed. The bathroom is shared with a...

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Helpful?
Thank Tamara B
palazzomasi, Owner at Palazzo Masi, responded to this review

Dear Tamara, thanks for writing a so nice and detailed review for us, very helpful for readers. You are a clear example of guests reading the information we send our guests before the arrival, and this make us very happy.You have been attentive, well informed and interested in the history of our building were you stayed.What an owner would expect...

Santa Cruz, California
Reviewed 1 June 2015 via mobile

The place is clean and quiet with a comfortable bed. But what's more is its historic building and furnishings, location, and hosts. Daniela and Alizzardo are the best. They are very welcoming and incredibly helpful. They set us up with our own walking tour guide sheets and recommended restaurants, one of which (the pizzas a across the street) had the...

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Helpful?
Thank Ken777777
palazzomasi, Owner at Palazzo Masi, responded to this review

Dear Ken, many thanks for your review and the very nice words you wrote.We're happy in reading you enjoyed our property, our service, the location, the restaurants in front of us, but especially the unique event happened during your stay regarding the Palio, you were able to partecipate to. It doesn't matter if you didn't follow the instruction in driving...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
Official Description (provided by the hotel)
A medieval building completely restored in Siena's heart, adjacent to the Piazza del Campo and very close to the Duomo. Two different kinds of rooms, superior and standard, all equipped with antique furniture and modern amenities, in an historical building surrounded by the most important attractions in Siena, guested by a real sienese couple happy in sharing tips and things to do with guests. ... more   less 

Additional Information about Palazzo Masi

Address: Localita Casato di Sotto 29, 53100, Siena, Italy
Region: Italy > Tuscany > Province of Siena > Siena
Price Range: $126 - $190 (Based on Average Rates for a Standard Room)
Number of rooms: 6
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Also Known As:
Palazzo Masi Hotel Siena
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Questions & Answers

Here's what travellers have asked, with answers from Palazzo Masi staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room we had with a private bathroom overlooked the street - fun people-watching!”
 of 5 bubbles JulieO167, 14 Nov 2016 | Read review
“choose a room on the 2nd floor if having your own bathroom is important.”
 of 5 bubbles arlenehudlin, 22 Sep 2016 | Read review
“Our second floor street side room was quiet, but it was April.”
 of 5 bubbles J9689QYpetere, 4 May 2016 | Read review
“We stayed in a Superior Double with bathroom”
 of 5 bubbles 65sallyt, 9 Oct 2015 | Read review
“Request a room with an ensuite if that is important to you as not all rooms have them.”
 of 5 bubbles spsherr, 18 Aug 2015 | Read review
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