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Grand Hotel Continental

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#11 of 40 Hotels in Siena
Certificate of Excellence
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Grand Hotel Continental
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578 Reviews from our TripAdvisor Community

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Showing 373: English reviews
manila, philippines
Reviewed 2 weeks ago

My wife and I stayed for 2 nights in this hotel and it is truly at the heart of the old town. The pictures shown in their website and in some reviews are exactly what was being advertised. It's an old charm hotel situated in the best part of the city but you could definitely see that some portions of...

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Helpful?
Thank rmabaquin
Gilbert, Arizona
Reviewed 3 weeks ago

5 star hotel. Superb service. Lovely people. Excellent location. But... it is a very old palazzo. So, if you are offered a room in the newer section (3rd floor) take it. The old rooms have older furniture (no problem) but the acoustic did not work for me. The plumbing was amazingly noisy, at least in my room. If you have...

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Thank janelitamirta
Washington DC, District of Columbia
Reviewed 4 weeks ago

This hotel is 5 star rated, in an excellent in-town location close to the Palio, with an excellent interior. The pictured ballroom is accurately depicted and the rooms are most comfortable. Our only problem was staying on a Saturday night, there was lots of noise from the street; a big problem since my wife was sick and need a quiet...

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Helpful?
Thank newbury224
NBeaugonin, Executive Assistant Manager at Grand Hotel Continental, responded to this review

Dear Guest, thank you for sharing your reveiw. We are sorry to learn that your experience was not completely satisfying due to an issue outside of the hotel. Please excuse this inconvenience we would have liked to avoid and we do hope to have the opportunity to welcome you again in Siena. Kind regards, Nathalie Beaugonin Executive Assistant Manager

Santa Fe, New Mexico
Reviewed 4 weeks ago via mobile

I think not! Obviously we were assigned a key and no one had bothered to check the room, working light fixture, carpet stains, padded wall details and dirt. The first night we had to order up two fans to cool the room down and use a flash light to find our bathroom because a bright light in the bedroom would...

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Helpful?
Thank Stephanie J
NBeaugonin, Executive Assistant Manager at Grand Hotel Continental, responded to this review

Dear Guest, please be assured that your review has met our best attention and we are sorry that your stay has not met your expectations. Unfortunately, it may happen that an unpredictable electrical issue occurs which may not be of immediate fixure, then we certainly offer a room move to our guests in order to best accomodate them. While the...

Reviewed 31 October 2016

Our visit was on September 2016. The best place to stay in Siena for sure! The location, the interior and the staff, everything was just perfect! We really enjoyed this hotel. Highly recommend for everyone!!!

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Helpful?
Thank Shamanas S
NBeaugonin, Executive Assistant Manager at Grand Hotel Continental, responded to this review

Dear Guest, thank you for having chosen the Grand Hotel Continental for your stay last September. We are most pleased to know that you have enjoyed every aspect of it. Hope to have the opportunity to welcome you again in Siena! Best regards, Nathalie Beaugonin Executive Assistant Manager

Cherry Hill, New Jersey
Reviewed 29 October 2016 via mobile

The staff, the location and the beauty of this property are unparalleled. The discomfort of the bed and the noise in the surrounding area is unbearable. We enjoyed our visit to Siena and especially the location of this hotel. The problem was if you came to this hotel to sleep you might as well forget it. The bed was a...

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Thank David4advice
NBeaugonin, Executive Assistant Manager at Grand Hotel Continental, responded to this review

Dear Guests, We are sorry that your past stay did not completely meet your expectations. We are in the center of the historical and pedestrian area of Siena, nevertheless occasionally some stronger noises may come from people on the street. We regret that on this occasion the noise has exceeded our soundproof windows. On a future occasion, we hope to...

Bethany Beach, Delaware
Reviewed 14 October 2016

This is our 5th night at this palace which was the home of a wealthy family related to Pope Alexander VII built in the 17th century as a wedding gift from Pope Alexander VII for his niece and her fiancé. Rooms are gorgeous with high ceilings, service and staff are excellent, the food is good but not great. Wifi was...

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Helpful?
Thank Talori
NBeaugonin, Executive Assistant Manager at Grand Hotel Continental, responded to this review

Dear Guest, Thank you for the nicereview of our hotel! We are glad that you enjoyed your stay. We have noted the ocmments and are sorry you experienced some temporary probles with the WIFI in the room. We dohope to see you again very soon. Sincerely, Nathalie Beaugonin Executive Assistant Manager

Reviewed 3 October 2016 via mobile

We really enjoyed this hotel. Great to walk to all the key sites around Siena. Hotel rooms were nice and the hotel staff is outstanding... If you are driving, be sure to get directions from the staff before trying to find it on your own.

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1Thank Jim C
Terrigal, Australia
Reviewed 1 October 2016

My husband and I had 1 wonderful night in this hotel. In the heart of Sienna within the restricted driving area. Beautiful hotel, great friendly staff, perfect position. Easy walk to everything. The room was a great size, comfortable bed, huge bathroom with bath and shower. The staff were all so friendly and went out of their way to ensure...

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Thank Kimberly P
Belgrade, Serbia
Reviewed 23 September 2016

Stayed for 2 nights, rooms are stunning and so opulent. I want to go back already. Service was rapido. We had dinner in the gardens of the hotel and it was something else. The service and food as fantastic. I also noticed that children were treated so good. With one of the waiters building up the chairs, for a little...

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1Thank b1tchalex

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Sapordivino Winebar Restaurant
Sapordivino Winebar Restaurant
Cuisines: Italian, Mediterranean, European, Seafood, Wine Bar
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grand Hotel Continental, a Sienese palace steeped in history, is part of Starhotels Collezione, Starhotels exceptional luxury hotel group. Grand Hotel Continental, the old town's only 5* hotel, has a privileged position a moment's stroll down cobbled medieval lanes to Siena's most important attractions, including the famous Piazza del Campo and the Romanesque-Gothic cathedral. Every one of our rooms and suites is a masterpiece, honed over centuries, designed for the tastes of the 17th century aristocracy and refined to meet the demands of the discerning modern traveller. From our beautiful classic rooms to the magnificence of our Royal Suite, our accommodation is unashamedly opulent. ... more   less 

Additional Information about Grand Hotel Continental

Address: Localita Banchi di Sopra 85, 53100, Siena, Italy
Region: Italy > Tuscany > Province of Siena > Siena
Price Range: $294 - $637 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Continental 5*
Number of rooms: 51
Reservation Options:
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Also Known As:
Grand Hotel Continental Siena
Hotel Style:
#3 Luxury Hotel in Siena
#8 Family Hotel in Siena
#9 Romantic Hotel in Siena
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Continental staff and other travellers.
13 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor if you prefer newer rooms”
 of 5 bubbles janelitamirta, 18 Nov 2016 | Read review
“Stay away from rooms overlooking streets and alleys.”
 of 5 bubbles newbury224, 9 Nov 2016 | Read review
“Views of Siena are great from most rooms.”
 of 5 bubbles Talori, 13 Oct 2016 | Read review
“Ask for non-smoking, or a room which doesn't smell of smoke!”
 of 5 bubbles LloydD962, 26 Aug 2016 | Read review
“top floor if you still want to sty here”
 of 5 bubbles shettinger22, 4 Aug 2016 | Read review
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