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Relais Santa Chiara Hotel

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Relais Santa Chiara Hotel
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571 Reviews from our TripAdvisor Community

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Showing 413: English reviews
Bergen, Norway
Reviewed 7 August 2012

For our second day in San Gimignano we moved to this hotel because we wanted to be able to walk to San Gimignano. The hotel is sophisticated and beautiful, yet still with a "small hotel" charm and service. We booked the smallest double room. Even though the room was quite small, it was not a problem, and we got a...

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Helpful?
Thank Andreas R
Relais S, Direttore generale at Relais Santa Chiara Hotel, responded to this review

Dear Guest, We thank you for your kind comments and for taking the time for writing a review on Trip Advisor. We are glad you enjoyed your time with us and look forward to welcoming you back sometime soon. Best regards, Thomas Relais Santa Chiara

Glasgow, United Kingdom
Reviewed 4 August 2012

My wife and I stayed here in mid July 2012 and had a truly memorable holiday.Although the hotel did not have the room we had pre booked on line through an agent they managed to provide good accommodation and we were offered the first cancellation of the Superior type room that we had originally booked.The location of the hotel is...

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Helpful?
Thank Ken1957_12
Relais S, Responsabile reception at Relais Santa Chiara Hotel, responded to this review

Dear Guests, We thank you very much for your good comments and we apologize once again for the little problem with your reservation. Luckily we had a cancellation and we were able to assign you the room that you had originally booked so that you could enjoy the beautiful view on the countryside. We are very glad you had a...

Sydney, Australia
Reviewed 1 August 2012

Stayed at Relais Santa Chiara for a week this time as we had been here two years ago. The manager/staff are lovely and all very friendly. We love the tranquility of the hotel and it's location. This is a place where you can relax. The room is a little small but the balcony has a fantastic view of the countryside....

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Thank Hedy373
Relais S, Responsabile relazioni pubbliche at Relais Santa Chiara Hotel, responded to this review

Dear Guests, Thank you very much for your kind review. We are so glad you appreciated the quietness of the hotel and took advantage of all our services. Our goal is to make our guests’ holidays as relaxing and enjoyable as possible and when we receive such good comments it makes us feel good. We hope to have the pleasure...

uk
Reviewed 1 August 2012

My husband and I stayed here two years ago and returned for a second visit this summer (it must be good for us to back!) We are debating taking family back with us, but we are too selfish to share this fantastic place so far. Another amazing time-so relaxing and tranquil. We decided to spend our days lolling beside the...

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1Thank lovemeholsUk
Relais S, Responsabile relazioni con la clientela at Relais Santa Chiara Hotel, responded to this review

Dear Guests, Thank you for your flattering words and for coming back and visiting us this year. It is good to know that you enjoyed our scrambled eggs and fresh pastries, which make our breakfast always delicious, and that you were impressed by the impeccable cleanliness and the staff always friendly and hard working. Thank again for taking the time...

Dumfries
Reviewed 27 July 2012

Stayed here for 3 nights and couldn't fault it. Staff were lovely, pool and facilities were great, view was amazing. Really well appointed Hotel in a lovely location, close to a lovely town. Only negative is that the room was small but that did not effect our experience.....Bellis.

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1Thank David R
Relais S, Responsabile reception at Relais Santa Chiara Hotel, responded to this review

Dear Guests, We appreciate your kind review on Trip Advisor and are glad you enjoyed your stay with us. Regarding the room size of the small double, please note that we have a variety of other room categories, including the classic, the superior and the junior suite, which are definitely bigger rooms than the one you reserved. Kind regards, Romina...

Leeds
Reviewed 24 July 2012

We stayed for a week, our first time in Italy, we were not disappointed. Hotel is clean perfectly fictional and staff were very warm and friendly. Breakfasts were a highlight, choices from Scambled Eggs, Italian meats, cheeses, pastries, cereals and toasts, the list goes on. We tried to get down early so we could enjoy breakfast from the lovely terrace!!...

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2Thank Hops33
Relais S, Direttore at Relais Santa Chiara Hotel, responded to this review

Dear Guests, I feel flattered to be the hotel you chose for your first time in Italy! I am pleased glad you enjoyed our breakfast and all our amenities. Regarding your remarks, please note that tea and coffee facilities in the room are not common in Italy, and therefore difficult to find suppliers both for the equipment and the refurnishment....

San Diego, California
Reviewed 23 July 2012

At the recommendation of friends -- we stayed at the Relais Santa Chiara, and had a truly memorable experience.... loved Its tranquility, Old World charms, and the wonderful setting. We found the staff cheerful and friendly, and the manager/Owners shared great tips for enjoying Medieval San Gimignano and the surrounding hill towns. A convenient breakfast in the lovely dining room...

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Thank Kent G
Relais S, Proprietario at Relais Santa Chiara Hotel, responded to this review

Dear Guests, Thank you so much for you kind review. We are so pleased to know that you received some friends’ recommendation and that yourself liked the hotel and are eager to come back with friends. We always do our best to make our guests’ holiday as pleasant as possible, and when it even becomes “memorable” we certainly feel we...

Macclesfield, United Kingdom
Reviewed 23 July 2012

My husband and I returned to this hotel for our 3rd visit to celebrate our 40th wedding anniversary. We had a delightful trip and were made very welcome by the staff. The hotel is in a great location to explore the town and the other lovely places within 30 minutes. We began to wonder why we bother going elsewhere in...

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1Thank PaulineAD
Relais S, Responsabile relazioni con la clientela at Relais Santa Chiara Hotel, responded to this review

Dear Guests, Thank you so much for your kind words and for being so affectionate. We are very flattered of the idea of representing a little oasis for your summer holidays. We are waiting for you to come back soon. Warm regards and a big hug, Erika Relais Santa Chiara

London, United Kingdom
Reviewed 22 July 2012

We stayed here for 3 nights as part of a tour around Tuscany, booked through Kuoni. Lovely quiet hotel in beautiful gardens. We had a lovely standard room on the ground floor (large balcony). The staff were welcoming and friendly and there was a very good choice of options for breakfast. Excellent location - 10 mins walk from San Gimignano...

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Thank TwigletandPiglet
Relais S, Responsabile reception at Relais Santa Chiara Hotel, responded to this review

Dear Guests, We are very pleased to know you had a pleasant stay with us and thank you very much for sharing your opinion with future travellers. As a tip, we always recommend to check our website to make sure you get the best available rates and take advantage of our special offers, which you can do using our link...

Reviewed 16 July 2012

Our first hotel in a tour through Italy; a complete disappointment. I struggle to understand how this hotel has mustered four stars, as the rooms are dated and the welcome cold. I doubt that it has not been renovated since the Seventies. The only redeeming features are its close proximity to San Gimignano and the pool, which offers some solice...

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3Thank M D
Relais S, Direttore at Relais Santa Chiara Hotel, responded to this review

Dear Guest, We regret to hear that you did not appreciate our hotel, however we respect your opinion and taste. Regarding your allusion of the hotel not being renovated since the Seventies, though, we can assure that it is not the case as the hotel was opened in the Nineties. Each year the hotel receives continuous renovation, including this year’s...

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Relais Santa Chiara is a charming and elegant hotel located in the heart of the rolling hills of Tuscany, between Florence and Sienna. The hotel looks over the splendid, peaceful countryside towards Volterra and is situated just 400 mt. below the city walls of San Gimignano, a town of fairy tales with its 14 medieval towers that testify to a fascinating past. In addition, the strategic location allows one to make day trips to all the major cultural and artistic sites of the surrounding area. The hotel offers 40 rooms, made up of 4 different room types either facing the rear garden or facing the splendid Tuscan countryside. Many rooms have beautiful balconies and our superior rooms have bath with hydromassage. All rooms have air-conditioning, digital TV with international channels, hair dryers and mini-bar. Other services include private parking, a meeting room with a capacity up to 60 persons, Mediterranean garden filled with olive and cypress trees that encompass the swimming pool, which includes a separate, heated mini pool with hydro massage and an inviting and well stocked bar serving an array of beverages and a variety of snacks and light meals. The breakfast is a complete buffet that will certainly satisfy the biggest morning appetite. In the summer breakfast and bar service are available outside on the terrace. Particular attention has been given to the hotel’s furnishings. Some of the most prestige materials make up the guest rooms, such as brier wood and national oak. The public areas breath an atmosphere that’s classic Tuscany. Florentine terracotta covers the lobby which is integrated with a colorful pastel marble mosaic. The famous Serena gray stone is another dominate element found throughout the hotel, like the reception desk and the grand fireplace. Activities available nearby are: walking itineraries departing from the hotel, guided tours of the historic centre, scooter rental, wine tasting (come with light lunch), cooking classes, tennis, horse riding and a 27 hole golf course 18 km away. ... more   less 

Additional Information about Relais Santa Chiara Hotel

Address: Via Giacomo Matteotti 15, 53037, San Gimignano, Italy
Region: Italy > Tuscany > Province of Siena > San Gimignano
Price Range: $123 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Relais Santa Chiara Hotel 4*
Number of rooms: 41
Reservation Options:
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Also Known As:
Hotel Relais Santa Chiara
Relais Santa Chiara San Gimignano
Hotel Style:
#2 Luxury Hotel in San Gimignano
#4 Family Hotel in San Gimignano
#7 Romantic Hotel in San Gimignano
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Questions & Answers

Here's what travellers have asked, with answers from Relais Santa Chiara Hotel staff and other travellers.
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Questions? Get answers from Relais Santa Chiara Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Countryside view is fantastic. Standard rooms overlook block of flats.”
 of 5 bubbles jaimet601, 7 Nov 2016 | Read review
“Best views of the Tuscan countryside are at the front of the hotel. Reserved parking at front entrance is available for a daily fee.”
  • room with a view
 of 5 bubbles sirjuan007, 2 Nov 2016 | Read review
“We had a view of the valley from the second floor...so beautiful to wake up to!”
 of 5 bubbles walkingbs, 3 Oct 2016 | Read review
“Upper floor as big patio and wonderful views”
 of 5 bubbles Abztravel, 12 Sep 2016 | Read review
“Choose room with a view and balcony.”
 of 5 bubbles johnhB290BF, 9 Sep 2016 | Read review
5 of 5