Fantastic hotel! Rooms felt like you were really in a Palace. Very quiet. Super front desk staff and outstanding Bartender in the bar! Breakfast was everything one could ask for, with nice happy staff. Location is nice and walkable from Train station. Only comment was I had to ask for an extra blanket each night. The bath was extremely nice and probably the first time I have found washcloths in an European hotel. Good wifi, if you are not far way from the hub. So if that is important then ask for a room near it.
the hotel is situated just inside the walls of the old town ;not quite centrally but everywhere is easily walk-able. The ancient palace seems to have opened as an hotel in 2007 but its style is more 1897. Our junior suite was large with a high ceiling. Lighting was on the dim side and needs improving. Our bed was a super king and firm. The pillows unfortunately were brick hard. There was a large flat screen TV but as far as I could determine no channel in English (the Italians seem to dub rather than subtitle anything not in their language).In any event why watch TV when Lucca is so beautiful Decent sized bathroom with a strong shower. The hairdryer is in the bathroom so expect frizz. Good breakfast selection Very friendly and helpful staff
The hotel is situated just inside the walls of the old town. It apparently opened as an hotel in 2007 but the style is more 1897. Our junior suite was large with a high ceiling. lighting was somewhat on the gloomy side and needs improving. The super king size bed was firm. The pillows unfortunately were rock hard. Decent bathroom with a strong shower. Hairdryer was located in the bathroom encouraging frizz. Large flat screen TV with scores of chanels but none of them English and the Italians seem to dub rather than subtitle. Good breakfast selection. Helpful friendly staff
We enjoyed our stay at the San Luca Palace Hotel. Our very spacious room looked out onto one of the walking streets yet there was no noise from the streets when the windows were closed. Just a few steps away were excellent restaurants, bakeries and shopping. I took the walking tour of Lucca which was very good. From the hotel, you walk less than 2 minutes and are right on the city walls which encircle the town. Breakfast was nice, but not spectacular. The reception desk and bartender were very helpful. My friend hurt her leg and we needed ice and they gave it to us every few hours, in fact reminded us we needed it. This is an older hotel, but it was refreshed but with the older look. The bathroom was OK but nothing special. Room enough to do what is needed. I would definitely stay here again if I come to Lucca.…
Well it waits to be seen how long the San Luca will retain its wonderful ethos of customer satisfaction as long as it has. But the customer can get used to the wonderful treatment by staff at the desk in the bar and in the breakfast room. We dont want that to change. I am only going to say stay here before it does change as often as you can, whether you are visiting Lucca or Tuscany more widely. I love the shower! Its reviving me for another circuit of those fabulous walls. However I put in a plea. A lot of English speakers were staying here. Me for one would welcome the quality of the channels range on TV to match the actual TV size. Thats the only change. No more required! Please ask me directly for more