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San Luca Palace Hotel

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Via San Paolino 103, 55100, Lucca Italy
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (171)
360
Panoramas (10)
Room & Suite (179)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 17/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from San Luca Palace Hotel
Updated 17/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 48 hotels in Lucca
Location
Cleanliness
Service
Value
Travellers' Choice
This superior 4-star hotel is situated in the beautiful historic centre of the magnificent city of Lucca, within the boundaries of the city's ancient original walls. The hotel offers 26 luxurious, elegant, air conditioned double rooms and suites. Each of the well-appointed and comfortable rooms has satellite TV and an area in which you can relax or get some work done. Every room features an internet connection point offering internet access free of charge.Parking available with extra cost.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Free breakfast
Bicycles available
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Meeting rooms
Paid private parking on-site
Wifi
Bar / lounge
Breakfast buffet
Breakfast in the room
Snack bar
Wine / champagne
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Safe
VIP room facilities
Bottled water
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English, French, German, Italian
701Reviews26Q+A91Room tips
Traveller rating
  • 532
  • 145
  • 17
  • 6
  • 1
Time of year
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  • English
Popular mentions
tgreen1001 wrote a review Dec 2019
Saint Joseph, Michigan137 contributions49 helpful votes
Fantastic hotel! Rooms felt like you were really in a Palace. Very quiet. Super front desk staff and outstanding Bartender in the bar! Breakfast was everything one could ask for, with nice happy staff. Location is nice and walkable from Train station. Only comment was I had to ask for an extra blanket each night. The bath was extremely nice and probably the first time I have found washcloths in an European hotel. Good wifi, if you are not far way from the hub. So if that is important then ask for a room near it.
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Date of stay: November 2019
Value
Service
Sleep Quality
1 Helpful vote
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Response from sanlucapalace, General Manager at San Luca Palace Hotel
Responded 4 Dec 2019
Thank you very much for the kind review. Every opinion is very important for us. We will share your feed back with the all staff. Hope to welcome you back in a next occasion and we wish you a wonderful Holiday Season.
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jock16 wrote a review Dec 2019
West Sussex, United Kingdom249 contributions206 helpful votes
the hotel is situated just inside the walls of the old town ;not quite centrally but everywhere is easily walk-able. The ancient palace seems to have opened as an hotel in 2007 but its style is more 1897. Our junior suite was large with a high ceiling. Lighting was on the dim side and needs improving. Our bed was a super king and firm. The pillows unfortunately were brick hard. There was a large flat screen TV but as far as I could determine no channel in English (the Italians seem to dub rather than subtitle anything not in their language).In any event why watch TV when Lucca is so beautiful Decent sized bathroom with a strong shower. The hairdryer is in the bathroom so expect frizz. Good breakfast selection Very friendly and helpful staff
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Date of stay: September 2019
Rooms
Cleanliness
2 Helpful votes
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Response from sanlucapalace, General Manager at San Luca Palace Hotel
Responded 3 Dec 2019
Thank you so much for taking time to write us a review. Since opening we decided to have a classic style with a personal touch. someone loves it and someone don't but we accept it and give us the occasion to think about any refreshments. English or Us channels are available in every room from channel 850 to channel 870 but we agree with you that discover Lucca is much better that watch tv. We really hope to welcome you in a next occasion with better pillows and wish a wonderful holiday season.
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justinian wrote a review Dec 2019
2 contributions1 helpful vote
The hotel is situated just inside the walls of the old town. It apparently opened as an hotel in 2007 but the style is more 1897. Our junior suite was large with a high ceiling. lighting was somewhat on the gloomy side and needs improving. The super king size bed was firm. The pillows unfortunately were rock hard. Decent bathroom with a strong shower. Hairdryer was located in the bathroom encouraging frizz. Large flat screen TV with scores of chanels but none of them English and the Italians seem to dub rather than subtitle. Good breakfast selection. Helpful friendly staff
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Date of stay: September 2019
Rooms
Cleanliness
Service
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Europeaddict wrote a review Nov 2019
San Diego, California135 contributions98 helpful votes
We enjoyed our stay at the San Luca Palace Hotel. Our very spacious room looked out onto one of the walking streets yet there was no noise from the streets when the windows were closed. Just a few steps away were excellent restaurants, bakeries and shopping. I took the walking tour of Lucca which was very good. From the hotel, you walk less than 2 minutes and are right on the city walls which encircle the town. Breakfast was nice, but not spectacular. The reception desk and bartender were very helpful. My friend hurt her leg and we needed ice and they gave it to us every few hours, in fact reminded us we needed it. This is an older hotel, but it was refreshed but with the older look. The bathroom was OK but nothing special. Room enough to do what is needed. I would definitely stay here again if I come to Lucca.
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Date of stay: October 2019
Service
Sleep Quality
2 Helpful votes
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Response from sanlucapalace, General Manager at San Luca Palace Hotel
Responded 8 Nov 2019
Thank you very much for kind review. your opinion is very important for us. The Hotel has been opened , brand new in 2007. The building was not an Hotel before and is dated 1540.We really hope to welcome you back in a next occasion. Kind Regards
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solarpanel wrote a review Oct 2019
lincoln, uk133 contributions48 helpful votes
Well it waits to be seen how long the San Luca will retain its wonderful ethos of customer satisfaction as long as it has. But the customer can get used to the wonderful treatment by staff at the desk in the bar and in the breakfast room. We dont want that to change. I am only going to say stay here before it does change as often as you can, whether you are visiting Lucca or Tuscany more widely. I love the shower! Its reviving me for another circuit of those fabulous walls. However I put in a plea. A lot of English speakers were staying here. Me for one would welcome the quality of the channels range on TV to match the actual TV size. Thats the only change. No more required! Please ask me directly for more
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Date of stay: October 2019
Location
Service
Sleep Quality
Room Tip: Quiet over the courtyard
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1 Helpful vote
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Response from sanlucapalace, Direttore generale at San Luca Palace Hotel
Responded 14 Oct 2019
Thank you so much for kind words. this is the best way to thank us and will really stimulate to improve every single day. Kind Regards and hope to see you in a next occasion. Management & Staff
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Previous
PRICE RANGE
USD 126 - USD 244 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
san luca palace lucca
LOCATION
ItalyTuscanyProvince of LuccaLucca
NUMBER OF ROOMS
26
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Frequently Asked Questions about San Luca Palace Hotel
Which popular attractions are close to San Luca Palace Hotel?
Nearby attractions include San Michele in Foro (0.4 km), Puccini Museum - Casa Natale (0.3 km), and La Boutique dei Golosi (0.1 km).
What are some of the property amenities at San Luca Palace Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at San Luca Palace Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at San Luca Palace Hotel?
Guests can enjoy free breakfast, a lounge, and a snack bar during their stay.
Is parking available at San Luca Palace Hotel?
Yes, paid private parking on-site, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to San Luca Palace Hotel?
Conveniently located restaurants include Osteria Da Pasquale, Strabuono, and Ristorante Casa Puccini.
Does San Luca Palace Hotel have an airport shuttle?
Yes, San Luca Palace Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at San Luca Palace Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at San Luca Palace Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at San Luca Palace Hotel?
The staff speaks multiple languages, including English, French, German, and Italian.