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Albergo Diana

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#30 of 54 Hotels in Lucca
Certificate of Excellence
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62 Reviews from our TripAdvisor Community

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Showing 16: English reviews
Christchurch, New Zealand
Reviewed 17 July 2016

We stayed at Albergo Diana recently and had a pleasant experience. We were warmly welcomed after walking from the train station. The walk took only 15 mins. The room was pleasant although little dark. All the facilities were good which included free wifi, The most impressive detail was it's location within the city walls which was so close to the...

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Helpful?
Thank HJHKRD
Morotti, Responsabile reception at Albergo Diana, responded to this review

Hello, thank you a lot for your opinion about our hotel and we are sorry if you found it a bit dark, we will try to put more light! We are happy that you enjoyed your staying in Lucca! ciao ciao, Sandro

London, United Kingdom
Reviewed 16 June 2016 via mobile

Its my fourth time in this hotel. Perfect location if you are traveling by car, easy to find with GPS but be aware of Traffic Restricted Zone - very easy to miss! Onsite parking available at 15 euro for 24 hrs. All rooms have different decor, not very big but reasonable , the beds are big and very comfortable! Toiletries...

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1Thank Gitana M
Morotti, Responsabile reception at Albergo Diana, responded to this review

Hi! thank you very much! We are very happy when a guest come back to our hotel :) ciao ciao, Sandro

Thessaloniki, Greece
Reviewed 22 May 2016

We stayed in Diana hotel, wich was not the main hotel. The hotel was clean, in a very good location inside the walls in Lucca. However the electricity in our didn't work well and the room during the night was cold. Reasonable price

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Thank Sofia P
Truro, Canada
Reviewed 24 July 2015

First, let's get this out there - this isn't a luxury, five star resort hotel - nor does it claim to be. It IS however, very reasonably priced for its central location within the walls and near the attractions of Lucca. They also take pets for a nominal fee, which was very important to my wife and I, who were...

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1Thank TrevorSmith1969
Budapest, Hungary
Reviewed 22 December 2014

We choosed this accomodation in Lucca based on the pictures on the website, but it was very tricky in the real life, because you can get a good room and a very bad as well! We got a red room with a small window close to the ceiling... it looked terrible! The location was OK and the cleaning also, but...

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Thank DianaK88
Reviewed 18 October 2014

A really nice hotel, inside the famous walls in Lucca. A parking place could be arranged nearby (for € 15.00 - a reasonable price). The staff was really helpful. They saw that I walked with a stick, and immediately changed my room for one on the ground floor - without us asking for it! Lucca is a wonderful city, especially...

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1Thank RobertNo
Brazil
Reviewed 18 August 2014 via mobile

Room was dark and had only one window almost at the ceiling, we had to step up in a chair to open it. Feels like you're sleeping in a dungeon. Check in time is limited from 10AM to 11PM and between that if you need anything you won't get any help. Bathroom was ok. Mattresses were the worst nightmare, very...

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3Thank Debora_SC
Reviewed 22 July 2014 via mobile

Great location for ok price. Or room in the detached building was spacious and good. Parking 15 euro nearby and from hotel. Save and practical in carfree center. I recommend this place in middle of Lucca.

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Thank DaanMol
London, United Kingdom
Reviewed 27 May 2014

Since the reviews below were written things have changed. The manager has left and there is no-one on reception - you have to check in at Albergo San Martino. The room we were given was painted dark red - walls and ceiling - with one high window. It felt like being in a dungeon. The corridors were dark blue with...

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2Thank maggie c
northumberland
Reviewed 9 April 2014 via mobile

This lovely hotel is in an excellent location within the walls of Lucca. It is not far from the train station and easy to find.The rooms are comfortable and quiet. Well worth a stay and good value for money.The hotel is near the beautiful piazza san martino.

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Thank Kirsten M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Hotel Diana, partner of San Martino & Diana Hotels, completely renovated in the very heart of the town of Lucca, offers nice and colorful rooms with private bathroom, air conditioning / central heating, free WIFI, flat screen TV, telephone direct and hair dryer. The ideal place where to spend a pleasant holiday of relax, culture and entertainment, Hotel Diana is located a few meters from the Cathedral of San Martino, in a quiet but very central position, just few minutes walking from the train station and by the public transports station. Guests can check in at Albergo San Martino, just around the corner, and use the common areas such as a bar, a public internet terminal and a nice patio at the entrance. Inside, Hotel Diana features a vending machine with hot and cold drinks and snacks. Also for the guests who want breakfast, there is the opportunity to take advantage of the collaboration with the striking bar Aria in Piazza Antelminelli, with the impressive scenery of the Cathedral accompanied by "cappuccino and croissant." The reception at Albergo San Martino, which is available from 7.30 to 23.00 with multilingual staff, friendly and young, is available for any need or request. ... more   less 

Additional Information about Albergo Diana

Address: Via della Dogana 9, 55100, Lucca, Italy
Region: Italy > Tuscany > Province of Lucca > Lucca
Price Range: $63 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Albergo Diana 2*
Number of rooms: 15
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Also Known As:
Albergo Diana Lucca
Albergo Diana Hotel Lucca
Hotel Style:
#5 Best Value Hotel in Lucca
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Questions & Answers

Here's what travellers have asked, with answers from Albergo Diana staff and other travellers.
2 questions
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Questions? Get answers from Albergo Diana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't ask for the red room and specify your room preferences in advance.”
 of 5 bubbles DianaK88, 21 Dec 2014 | Read review
“Don't stay here”
  • Without the lights on the room looks even worse
 of 5 bubbles maggiec516, 27 May 2014 | Read review
“Ask for a room that doesn't run alongside the street.”
 of 5 bubbles SAMANTHAJ178, 9 Sep 2013 | Read review
“Ask the manager what rooms are available, as they are all different.”
 of 5 bubbles 120kristab, 18 Aug 2013 | Read review
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