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Albergo San Martino

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#5 of 53 Hotels in Lucca
Certificate of Excellence
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1 room 2 adults 0 children
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Albergo San Martino
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483 Reviews from our TripAdvisor Community

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Showing 244: English reviews
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Melbourne, Australia
Reviewed 4 days ago NEW

This is a great hotel well run a staff most helpful we stayed in the annex , room was big and had a balcony very old fashion look ( roon dacore hand painted) breakfast huge and this is must come back hotel .

Thank Stretch J
Morotti, Responsabile reception at Albergo San Martino, responded to this review

Hello Stretch J, It's been a pleasure to have you here. Next time you must try a room in our main building :) Best regards, Sandro

Reviewed 25 January 2017

We spent 2 nights there, the room was nice and well furnished, but the mattress was really hard. The breakfast was good with a nice choice of homemade tarts ... the first morning I woke up with the smell of the tarts :). I would definitely come back ... but an advise to the direction please change for a softer...

Thank Domenico S
Morotti, Responsabile reception at Albergo San Martino, responded to this review

Ciao Domenico, many thanks for your kind words. It is always nice to see that we are doing a good job. About the matress, you gave us a good advice and a smart idea. When you'll be back in Lucca and you'll sleep with us, you'll find a softer bed for sure. Many thanks again, we are looking forward to...

Reviewed 18 January 2017

I'm posting an update following my stay in June 2016 and a review I wrote. I mentioned a minor issue I had and they got straight back to me and were fantastic in resolving it professionally and quickly. If you stay here you can be assured of a fantastic hotel with great customer service.

Thank Eelizzybeth
Morotti, Responsabile reception at Albergo San Martino, responded to this review

Hello again! Thank you very much Elisabeth, we really appreciated this. We wait you in Lucca! See you next time! Sandro

New Preston, Connecticut
Reviewed 4 January 2017 via mobile

A last minute find so not much choice of rooms but it was spacious and comfortable and the employees were helpful and kind. Breakfast was decent and worth it, offering choices of baked goods, juices, meats, cheeses, etc.

Thank kadct
Reviewed 3 January 2017 via mobile

O hotel é super confortável, muito bem localizado e aconchegante! Os funcionários são super simpáticos e prestativos, com destaque para a Claudia! The hotel is pretty good and comfortable, located in the heart of Lucca! The staff is very friendly and helpful, mainly Claudia ( she received us in a quite friendly and sweet manner)!

Thank Anne O
Guildford, Surrey
Reviewed 28 December 2016 via mobile

We stayed here for one night en route to Florence. The hotel is very well located for the railway station, 10 minutes easy walk away straight through the nearest city gate. Located on a quiet street just a narrow alley away from one of the many busy squares, it is a great location. The front of the hotel looks inviting,...

1Thank KirksOnTour
Perth, Australia
Reviewed 28 November 2016 via mobile

Beautiful boutique hotel within the city walls. The hotel is close to the main centre, restaurants and attractions. The staff and management were exceptional, rooms were spacious, my bathroom was well appointed with an updated bathroom which included a jacuzzi. The breakfasts were fresh and generous. Our stay in Lucca was certainly enhanced by staying in this friendly welcoming hotel.

Thank Leegille
Plymouth, Michigan
Reviewed 2 November 2016

Albergo San Martino is on a small side street off of Corso Guiseppe Garibaldi, inside the city wall- a little hard to find but well worth the search. The hotel staff were very welcoming and eager to share their knowledge of the city, giving several recommendations of what to do and where to eat on our 1 1/2 day visit...

Thank Jim R
Reviewed 30 October 2016 via mobile

This is one of those places that you would never find without trip advisor. Enjoyed a 3 night stay here which we enjoyed immensely. Decent size rooms with modern bathrooms all spotlessly clean and fantastic breakfasts. But the real gem of this place is the fantastic team of young staff that run this place. Highly professional, yet wonderfully friendly with...

1Thank debsido
U.S. expats
Reviewed 28 October 2016

This was a very nice hotel for us, just inside the city walls, and tucked away on a side street, which made it less noisy. The rooms are quite large, and the bathrooms are very modern. The rooms have high ceilings with big shutters that can be opened and closed. We thought our large bed was very comfortable, but that...

1Thank LauraRW

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  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Concierge
Official Description (provided by the hotel)
In the very heart of the town, inside the walls in the historical center of Lucca, San Martino & Diana Hotels are the ideal place to spend a holiday in complete relax. Retrieved from historic "house of pleasure" of the '50s, Hotel San Martino offers spacious, comfortable and well cared rooms, each characterized by the name of a "Lady" that used to visit the historic brothel, as Nuccia, Carlaccia or Wanda; each room offers a private bathroom with shower, air conditioning, digital TV, mini bar, safe, WIFI internet connection. A warm and cozy place to enjoy moments in the comfortable lounge and at the bar with a wide selection of drinks and snacks, for quiet evenings. Newspapers and a free internet terminal are available for the customer. Easily accessible from major access points to the town (train station at 500 mt, 600 mt bus terminal, exit Firenze-Mare 1500 meters), the hotel is centrally located and in a short distance from all the major points of historical interest, arts and culture, a few meters from Teatro del Giglio, from the Cathedral of San Martinol (Duomo) and Piazza Napoleone. The qualified and smiling staff will welcome you and help you in making your stay unforgettable. The staff is multilingual, is at your disposal from 7.00 am to 23.00 ... more   less 

Additional Information about Albergo San Martino

Address: Via della Dogana 9, 55100, Lucca, Italy
Region: Italy > Tuscany > Province of Lucca > Lucca
Price Range: $89 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Albergo San Martino 3*
Number of rooms: 8
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Also Known As:
Albergo San Martino Lucca
Albergo San Martino Hotel Lucca
Hotel Style:
#5 Best Value Hotel in Lucca
#9 Family Hotel in Lucca
#10 Romantic Hotel in Lucca
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Questions & Answers

Here's what travellers have asked, with answers from Albergo San Martino staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If stairs are a problem opt for the main area rather than the annex.”
 of 5 bubbles 544JimR, 2 Nov 2016 | Read review
“Try not to take the room over the front door.”
 of 5 bubbles LauraRW, 28 Oct 2016 | Read review
“You don't stay here for the view. But the room I had was bathed in natural light.”
  • A nice touch in the wall of the room.
 of 5 bubbles RJG9999, 17 Oct 2016 | Read review
“Book direct and you will be upgraded and receive Happy Hour Drinks!”
  • Bedroom
  • Bedroom
  • Bathroom
  • Bathroom
 of 5 bubbles ClareMcK, 1 Oct 2016 | Read review
“Rooms have names not numbers Ours was named after a lady who practiced her craft in the area in previous times.”
 of 5 bubbles jaymac501, 27 Sep 2016 | Read review
5 of 5