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Hotel Angelica

Traveller (59)
Room & Suite (26)
Dining (1)
  • Excellent43%
  • Very good33%
  • Average12%
  • Poor6%
  • Terrible6%
Travellers talk about
“third floor”(10 reviews)
“lift takes”(3 reviews)
“train station”(28 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Family Rooms
Accessible rooms
Free Parking
2 Star Hotel
All hotel details
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Reviews (315)
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All reviewsthird floorlift takestrain stationfamily owned and run hotelreception closesgreat locationto santa maria novella stationsmall liftfamily hotelfriendly hostsstairs to climbenjoyable staynice breakfastminutes walkingthe breakfast areathe air conditioningshort stay
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1 - 5 of 127 reviews
Reviewed yesterday

The last two reviews about multiple charges also happened to me and my sister (who reserved a second room). My card was charged two times, while my sister's card got charged three times. I sent multiple emails requesting for refund but the owner did not...More

Thank cristine_w_2018
Reviewed 6 days ago via mobile

I’m afraid I must echo a previous review of this place in that this hotel charged me in full for a stay that I’d specifically booked to “pay at hotel”. On challenging my booking agent they liaised with the hotel directly on my behalf and...More

2  Thank Si B
Response from Giuseppe1964RM, General Manager at Hotel AngelicaResponded 4 days ago

I find what your saying not true and offensive all hotels have the right to control all payments.We Get many reservations with prepaid cards with no money on them with these reservations Many people Get visas so they can leave there country. This is a...More

Reviewed 4 weeks ago

I had booked 5 rooms (4 reservations) total of 4 rooms only 857.16 USD, but the Angelica Hotel charge on my credit cards with total of $2,744.17 USD. I called the hotel.com 6 times, but no one couldn't have me to show the problem. My...More

3  Thank Helen N
Response from Giuseppe1964RM, General Manager at Hotel AngelicaResponded 4 weeks ago

Dear Sir, You made the mistake by booking 10 rooms in my hotel the same reservation for one day and one for the second its normal that a hotel checks in advance funds on such a large amount. The thing that annoys me most was...More

Reviewed 3 January 2018

This hotel perfectly located. Near Duomo and restaurants, shops and market. Fernando and his family are very nice and know the area inside and out. Also right next to the train station for east acces.

Thank Jack L
Response from Giuseppe1964RM, Manager at Hotel AngelicaResponded 5 January 2018

Thanks for your kind feedback Fernando has rented the hotel to us we are the new owner but it's a pleasure anyway.

Reviewed 2 December 2017

Located near train station which is a real positive to move around and catch the shuttle bus from the bus station which is also close. This is a hotel located on a 3rd floor of an old set of apartments which is common. Basic rooms...More

Thank mhdisco
Response from Giuseppe1964RM, Proprietario at Hotel AngelicaResponded 17 January 2018

Hello We do have kettle and rooms with fridges obviously at an extra cost for the upgrade but you chose the cheap prepaid formular all you needed to do was ask, but i see it's easier to write than ask upon arrival. The old fella...More

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Awards & Recognition
Certificate of Excellence
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Breakfast included
Room amenities
Air Conditioning
Price range
USD 85 - USD 161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Best Value Hotel in Florence
#84 Romantic Hotel in Florence
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Price range
USD 85 - USD 161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Best Value Hotel in Florence
#84 Romantic Hotel in Florence
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (59)
Room & Suite (26)
Dining (1)
San Lorenzo
San Lorenzo’s lively merchants shout out from behind
stalls with an array of products in one of the most
traditional neighborhoods in Florence. Different
ethnic groups join together in the large outdoor
market of San Lorenzo and in the Central Market, a
vast multi-floored building. Visitors are bound to
fall in love with this area and in particular, with
its variety of food, especially those focusing on
Questions & Answers
Ask a question
22 July 2017|
AnswerShow all 3 answers
Response from | Property representative |
The customer has already contacted his card dealer and payment has been cancelled
Google Translation
Veronica T
6 June 2017|
AnswerShow all 4 answers
Response from ksuckchol | Reviewed this property |
Stay away from this hotel. Read all the recent negative reviews.
Room Tips
"My room faced the road but I didn’t have any problem with noise at anytime during my stay."
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"No hints really as one night was enough so no chance to assess."
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"You don't get to choose"
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"Our room was on the front street and was very quiet. The hotel is 3 floors up with a lift."
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