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Hotel Emma

291 reviews
#252 of 410 Hotels in Florence
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Traveller (82)
Room & Suite (156)
Dining (39)
Overview
  • Excellent37%
  • Very good43%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“no elevator”(7 reviews)
“yogurt”(7 reviews)
“outdoor terrace”(3 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Pets Allowed
Free Parking
2.0 Star Hotel
All hotel details
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Reviews (291)Write a Review
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All reviewsno elevatoryogurtoutdoor terracefree wifinice place to stayflights of stairswithin walking distanceminute walkhotel roomhotel is locatedrooms are clean
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11 - 15 of 73 reviews
Reviewed 12 May 2015

Ok hotel, although I felt this was too far to walk into the main centre, approx. 30 minutes, and the streets are quiet confusing. The outdoor terrace was rather dirty. There was also a washing machine on the terrace! and the ashtrays and the bin...More

1  Thank EmmaVolare
Response from Francesco F, Responsabile relazioni pubbliche at Hotel EmmaResponded 20 June 2015

Dear EmmaVolar, we thank you for your positive comment Emma Hotel. Our hotel is 15 minutes walk from the center. A bus stop is right in front of our entrance. Probably the terrace was in disarray due to bad weather just ended. The ashtray emptied...More

Reviewed 16 November 2014

Very kind management, very helpful e.g. in case of health problems: The hotel manager went to a doctor with me in order to get an appointment and to translate. Good breakfast. Bus stop in front of the house. Very friendly and helpful, proper - very...More

5  Thank AlexandraKruse
Response from Francesco F, Responsabile relazioni pubbliche at Hotel EmmaResponded 5 December 2014

Dear Alexandra, thank's for Your comment and positive adjectives You have to dedicate to our Hotel! :D We are happy that You had a good stay in Florence and enjoyed our breakfast and the nearby bus stop that we have adopted, calling it "Hotel Emma."...More

Reviewed 28 October 2014

Not having been to Florence before I was not aware of how far out of the main centre this was, which was a downside. We were also given a rather gloomy room with little imagination in furnishing, but it was clean and the en-suite was...More

6  Thank Richard W
Response from Francesco F, Responsabile relazioni pubbliche at Hotel EmmaResponded 31 October 2014

Dear Richard W, Thank you for having stayed at our hotel and had expressed his comment. For us Customer comments are very valuable and helps us improve our work to provide a better service. Let us provide some details about some of his remarks: Hotel...More

Reviewed 2 October 2014

Stayed 3 nights at Hotel Emma. Very clean, staff were pleasant and helpful. Breakfast was great and the cappachinos were tasty. Room was a nice size and they even had a plug adator in the room for us to use. You do have to go...More

3  Thank olsenne
Response from Francesco F, Responsabile relazioni pubbliche at Hotel EmmaResponded 31 October 2014

Dear olsenne, thank you for the words that an "expert reviewer" like you wanted to spend the Hotel Emma :). We are delighted that you enjoyed our cappuccino made ​​with fresh milk. We are very keen to make the stay of our guests great! ;)...More

Reviewed 4 August 2014

waking distance to touristy places like Duomo. Very helpful, friendly staff. Clean room. Pretty good breakfast. (Good coffee!) The only downside was that the door bell was a bit too noisy. I'd love to go back to Firenze and stay at Hotell Emma again.More

Review collected in partnership with this hotel
1  Thank ytnuc
Response from Francesco F, Responsabile relazioni pubbliche at Hotel EmmaResponded 22 September 2014

Dear ytnuc, thank you so much for your comment about Emma Hotel! We are happy you have enjoyed our view, the cleanliness of the rooms and good quality breakfast with real Italian coffee! Sorry for the bell loud and thank you for telling us. We...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Breakfast included
Room amenities
Air Conditioning
Details
Price range
USD 88 - USD 161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#59 Business Hotel in Florence
#83 Family Hotel in Florence
#155 Romantic Hotel in Florence
Room types
Non-Smoking Rooms
Details
Price range
USD 88 - USD 161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#59 Business Hotel in Florence
#83 Family Hotel in Florence
#155 Romantic Hotel in Florence
Room types
Non-Smoking Rooms
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Traveller (82)
Room & Suite (156)
Dining (39)
Family and Play Areas (1)
Questions & Answers
Ask a question
tamara c
1 October 2015|
Answer
Response from Domenico P | Property representative |
Dear Tamara, all the double rooms have the bathroom inside. For the photos you can see the photos on tripadvisor or the hotel internet page. Kind regards
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12
Room Tips
"Our room was at the back of the hotel near the terrace. We had mosquitoes in our room when we left our..."
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"stay in room 631. nice view."
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"make sure you have the room with a bathroom"
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"Don't choose one in this hotel!"
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