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Hotel Santa Croce

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Traveller (148)
Room & Suite (197)
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Overview
  • Excellent65%
  • Very good29%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“no elevator”(30 reviews)
“rooms are small”(23 reviews)
“great location”(56 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Concierge
Free Parking
2 Star Hotel
All hotel details
Offers from Hotel Santa Croce
Special Offer: Package Deal
Offers from Hotel Santa Croce
Special Offer: Package Deal
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Reviews (855)
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269
104
17
9
1
Show reviews that mention
All reviewsno elevatorrooms are smallgreat locationold buildingsmiley facecroissantsan enjoyable stayquaint hotelstaff went out of their waymajor attractions in florencewalking distancequiet side streettwo nightstop floorstar hotelgave us a mapthe heart of the city
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51 - 55 of 400 reviews
Reviewed 16 March 2017 via mobile

This 500-year-old building is cozy and comfortable. Yes, rooms and bathrooms are small but remember where you are! In centro storico of Firenze, right by beautiful Piazza Santa Croce. I enjoyed being here. Breakfasts were fine. But what really made the stay excellent were the...More

3  Thank Susanne D
Response from Hotel_SantaCroce, Proprietario at Hotel Santa CroceResponded 18 March 2017

Dear Susanne, thank you so much for choosing our Hotel and for writing this lovely review, we're very happy you had a very great time here and we hope you'll be back asap. Thank again for appreciating the charme of our 500-year-old building in the...More

Reviewed 11 March 2017

We came to Hotel Santa Croce in February as a school group of 13. Right from the time of booking, the staff were exceptionally helpful, responding quickly to my many queries via email and providing lots of useful recommendations. This wonderful willingness to help continued...More

3  Thank Tres M
Response from Hotel_SantaCroce, Proprietario at Hotel Santa CroceResponded 12 March 2017

Dear Tres, Thank you for sharing also on Tripadvisor your great review and for pointing out our excellent location in the heart of historical centre of Florence, the cleaning, the great job of our staff, the breakfast, all of our advices and other important details...More

Reviewed 1 March 2017 via mobile

The personal service at this lovely hotel is outstanding. We arrived mid-morning and were treated to some refreshing hot drinks/food in the breakfast area even though breakfast hours were finished. Our host carried our heavy bags up the stairs and placed them in our room...More

1  Thank Gabrielle P
Response from Hotel_SantaCroce, Proprietario at Hotel Santa CroceResponded 9 March 2017

Dear Gabrielle, thank you so much for your wonderful review and for your lovely words. We hope to host you again as soon as possible. Sincerely, Staff Hotel Santa Croce

Reviewed 24 February 2017 via mobile

My husband and I were backpacking through Italy on our honeymoon. This hotel was very dirty- there was hair in the sink and floor when we arrived and the bed sheets were stained. The ac was hard to work but you have to turn it...More

1  Thank mfmtravel22
Response from Hotel_SantaCroce, Proprietario at Hotel Santa CroceResponded 28 February 2017
Google Translation

- This review is not related to this Hotel; - Questa recensione non è riferita a questo Hotel; - este...More

Reviewed 12 February 2017

The hotel is very good in terms of localization, value for money, cleanliness and the personnel is very very helpful. It is very quiet and cozy. It is near every main location of interest in Florence and restaurant as well.

1  Thank Giovanni A
Response from Hotel_SantaCroce, Proprietario at Hotel Santa CroceResponded 15 February 2017

Dear Giovanni, thank you for choosing our Hotel for your stay in Florence and for sharing your excellent review. We are so happy you had a lovely time here and we hope you'll be back asap. Sincerely, Staff Hotel Santa Croce

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Breakfast included
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Details
Price range
USD 95 - USD 274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Romantic Hotel in Florence
#39 Best Value Hotel in Florence
#56 Business Hotel in Florence
Room types
Non-Smoking Rooms
Details
Price range
USD 95 - USD 274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Romantic Hotel in Florence
#39 Best Value Hotel in Florence
#56 Business Hotel in Florence
Room types
Non-Smoking Rooms
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Traveller (148)
Room & Suite (197)
Dining (27)
Nearby
Uffizi
Every visitor coming to Florence for the first time
will immediately identify with Uffizi. As in past
times, passing through Via dei Calzaiuoli, you can
reach the city center, the Florence that everybody
dreams of. In just a few steps, visitors can
experience the rare beauty of the capital of the
Renaissance. walking delighted across Palazzo Vecchio
and overlooking Piazza della Signoria, up to the
...More
Questions & Answers
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jinyeelee
31 May 2017|
AnswerShow all 3 answers
Response from Hotel_SantaCroce | Property representative |
Dear Guest Jinyeelee, thank you for your interest. Regarding your request, you can find all information you need below: How to reach us by plane, from the Amerigo Vespucci Airport of Florence: - By taxi it takes about 30... More
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Luisajipe
4 April 2017|
AnswerShow all 2 answers
Response from Hotel_SantaCroce | Property representative |
Hotel Santa Croce
0
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Google Translation
fatsd
22 October 2016|
Answer
Response from Hotel_SantaCroce | Property representative |
Dear Guest, thank you for your interest. Hotel Santa Croce is an Historical Building dating back to the 600s in the heart of Historical Centre of Florence and there isn't an elevator. However, the Staff carries on the bags... More
-1
Votes
Google Translation
Room Tips
"try the lower floors for more constant hot water flow as the higher ones have a bit of a difficulty with that."
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"On the lower floors there is no lift but there are only 4 floors in building"
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"No elevators as with most hotels in the historic district. Staff will carry bags."
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"Try to get rooms on the first floor as there is no elevator"
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