We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Santa Croce

Save
Traveller (148)
Room & Suite (197)
Storyboard
Overview
  • Excellent66%
  • Very good29%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“no elevator”(30 reviews)
“rooms are small”(23 reviews)
“great location”(56 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Concierge
Free Parking
2 Star Hotel
All hotel details
Offers from Hotel Santa Croce
Special Offer: Package Deal
Offers from Hotel Santa Croce
Special Offer: Package Deal
{"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel"},"scriptFlags":null}
Reviews (854)
There are newer reviews for Hotel Santa Croce
See the most recent reviews
Filter reviews
400 results
Traveller rating
269
104
17
9
1
Traveller type
Time of year
LanguageEnglish
More languages
269
104
17
9
1
Show reviews that mention
All reviewsno elevatorrooms are smallgreat locationold buildingsmiley facecroissantsan enjoyable stayquaint hotelstaff went out of their waymajor attractions in florencewalking distancequiet side streettwo nightstop floorstar hotelgave us a mapthe heart of the city
FilterEnglish
Updating list...
11 - 15 of 400 reviews
Reviewed 28 September 2017

Because of the mistake of the reception in an hotel I have booked, I didn't have any room at 11 PM, after a Six hour travel. Thanks to Santa Croce, I 've been received favourably with a quiet and clean room, at this hotel really...More

Thank sdistinguin
Response from Hotel_SantaCroce, Proprietario at Hotel Santa CroceResponded 29 September 2017

Dear Guest, we are very happy that you had a great time here and you appreciated all details. Thank you very much for your lovely words which you shared on Tripadvisor about your stay in our Hotel. We hope to host you again very soon....More

Reviewed 25 September 2017

This is a 2 star hotel, small, but very well positioned in the old center of Florence. Many compliments to the two brothers taking care and managing the hotel, very available to help (was a bit lost with the car in the old city center...More

Thank Ale X
Response from Hotel_SantaCroce, Proprietario at Hotel Santa CroceResponded 29 September 2017

Dear Nimenialtu, Thank you for appreciating your stay in our Hotel and for writing this excellent review. We are delighted that you had a very good time here. Regarding the bed, we remind that there is a topper mattress of 7 cm in water-foam which...More

Reviewed 25 September 2017

Location: Excellent! It is just a couple of minutes from the most famous squares, the breakfast was great. The staff was beyond helpful, gave us lots of tips on what to visit, and where to eat great good. I was deeply impressed by their hospitality...More

2  Thank Cristina L
Response from Hotel_SantaCroce, Proprietario at Hotel Santa CroceResponded 29 September 2017

Dear Cristina, your review is wonderful :-) ! Thank you so much for sharing your lovely experience of stay with other Guests and readers. It was a pleasure for us to host you. We are very happy you had a very great time here and...More

Reviewed 25 September 2017 via mobile

The hotel is located conveniently close to Cathedral Santa Croce and the staff could not have been more helpful. They oriented us with a map upon arrival, assisted us with dinner reservations, and reserved taxi service to the train station on the morning of our...More

Thank Martha B
Response from Hotel_SantaCroce, Proprietario at Hotel Santa CroceResponded 25 September 2017

Dear Martha, thank you so much for sharing your good experience at Hotel Santa Croce, we are delighted you had a great time here. Thanks again for appreciating our facilities and Customer care, it's really important for us. We hope to host you again as...More

Reviewed 24 September 2017 via mobile

We stayed at the historic Hotel Santa Croce for 2 nights. The hotel was charming! The staff were wonderful. Because its in quite an old building there are a few things missing but the history and charm make up for it. The stairways are not...More

Thank Kathy M
Response from Hotel_SantaCroce, Proprietario at Hotel Santa CroceResponded 25 September 2017

Dear Kathy, we are very happy that you have a great time here and you appreciated all details, specially the charm of our very ancient building dating back to the 600s. Thank you very much for your excellent review which you shared on Tripadvisor about...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Breakfast included
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Details
Price range
USD 93 - USD 262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Romantic Hotel in Florence
#41 Best Value Hotel in Florence
#56 Business Hotel in Florence
Room types
Non-Smoking Rooms
Details
Price range
USD 93 - USD 262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Romantic Hotel in Florence
#41 Best Value Hotel in Florence
#56 Business Hotel in Florence
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (148)
Room & Suite (197)
Dining (27)
Nearby
Uffizi
Every visitor coming to Florence for the first time
will immediately identify with Uffizi. As in past
times, passing through Via dei Calzaiuoli, you can
reach the city center, the Florence that everybody
dreams of. In just a few steps, visitors can
experience the rare beauty of the capital of the
Renaissance. walking delighted across Palazzo Vecchio
and overlooking Piazza della Signoria, up to the
...More
Questions & Answers
Ask a question
jinyeelee
31 May 2017|
AnswerShow all 3 answers
Response from Hotel_SantaCroce | Property representative |
Dear Guest Jinyeelee, thank you for your interest. Regarding your request, you can find all information you need below: How to reach us by plane, from the Amerigo Vespucci Airport of Florence: - By taxi it takes about 30... More
0
Votes
Google Translation
Luisajipe
4 April 2017|
AnswerShow all 2 answers
Response from Hotel_SantaCroce | Property representative |
Hotel Santa Croce
0
Votes
Google Translation
fatsd
22 October 2016|
Answer
Response from Hotel_SantaCroce | Property representative |
Dear Guest, thank you for your interest. Hotel Santa Croce is an Historical Building dating back to the 600s in the heart of Historical Centre of Florence and there isn't an elevator. However, the Staff carries on the bags... More
-1
Votes
Google Translation
Room Tips
"try the lower floors for more constant hot water flow as the higher ones have a bit of a difficulty with that."
Read review
"On the lower floors there is no lift but there are only 4 floors in building"
Read review
"No elevators as with most hotels in the historic district. Staff will carry bags."
Read review
"Try to get rooms on the first floor as there is no elevator"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing