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Hotel La Scaletta

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Via Guicciardini 13, 50125, Florence Italy
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Traveller (632)
360
Panoramas (11)
Room & Suite (381)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#112 of 428 hotels in Florence
Location
Cleanliness
Service
Value
Travellers' Choice
A charming Hotel with character, where paying attention to your every need, and the desire to make you happy, is not just our work, but our very real pleasure. For us, clients are never just 'numbers', but real people who we want to feel special, because your satisfaction is the greatest gift we could receive. There are many reasons to travel, but that which makes every trip truly special are the emotions that it evokes, which become the souvenir that you carry forever in your heart, not just of the fantastic places you have visited, but also of the people, who in their own small way have contributed to making every moment perfect and unforgettable.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Rooftop terrace
Concierge
24-hour front desk
Dry cleaning
Laundry service
Wifi
Restaurant
Breakfast available
Breakfast buffet
Rooftop bar
Non-smoking hotel
Sun terrace
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Private balcony
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Seating area
Telephone
Clothes rack
Wake-up service / alarm clock
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Mid-range
Languages Spoken
English, French, Spanish, Italian

Location

Full view
100Great for walkers
Grade: 100 out of 100
284Restaurantswithin 0.5 km
217Attractionswithin 0.5 km
1681Reviews28Q+A100Room tips
Traveller rating
  • 964
  • 540
  • 105
  • 43
  • 29
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Popular mentions
Lavinia B wrote a review Nov 2021
New York City, New York4 contributions2 helpful votes
Huge thanks to Sara who was very kind and helped us change rooms after the first night. That made a huge difference! The room we had for the rest of our stay was great! Also we loved the rooftop and the location! Front desk staff was knowledgeable and extremely nice! We would definitely stay there again!
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Date of stay: August 2021Trip type: Travelled with family
1 Helpful vote
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Response from Sara Rabatti, Direttore generale at Hotel La Scaletta
Responded 3 days ago
Dear Mrs. L., Thanks so much for your kind review, it has been a pleasure welcome you in our Hotel and we are glad that the room change made the difference and let you had a perfect stay. Hope to welcome you back shortly we wish you, All the Best!
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unequestiondedeux wrote a review Sep 2021
Fribourg, Switzerland2 contributions
The room was big, quiet and serviceable. The building was old, but then so is everything in Florence! A/C was working. Location was just... perfect! Easy to stop and rest for a bit while sightseeing. I was able to check-in early and I they let me leave my luggage with them after check-out. They arranged a taxi. Good service all around at no extra charge. Wifi signal in the room (n°20) was so weak it was unusable. Pity... Very nice restaurant in the building!
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Date of stay: September 2021
Rooms
Location
Service
Room Tip: Room 20 was very quiet, no wifi.
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Response from Sara Rabatti, Direttore generale at Hotel La Scaletta
Responded 12 Oct 2021
Dear Mr./Mrs. U., Thanks for your review, we are glad that you enjoyed your stay in our Hotel and service provided by the staff, we are working on the wi-fi to improve it. Hope to have other occasion to welcome you in our Hotel we wish you, All the Best!
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Lavinia B wrote a review Aug 2021
New York City, New York4 contributions2 helpful votes
This hotel is absolutely terrible! Where do I start? You need to walk up the stairs to get to the rooms with your luggage, the rooms are small, outdated with dirty walls, far from what they look like in pictures. The AC barely works and it’s super noisy. The only plus is that location.
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Date of stay: August 2021Trip type: Travelled with family
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Response from Sara Rabatti, Direttore generale at Hotel La Scaletta
Responded 14 Sep 2021
Dear Mrs. L., Thanks for your review, in the Hotel web site we show all the rooms with a complete description and a lot of photos, it's clearly written that there are stairs and if someone has special request it's enough to communicate it at the moment of the reservation. We are glad that you loved our location. Best regards.
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Mari wrote a review Aug 2021
1 contribution1 helpful vote
terrible hotel!! Over priced, rooms pictures shown are edited for modernization but not close to what they actually are. A/C doesn’t blow cold air. Imagine being all day walking around in high temperature and coming to your room to rest but finding a warm place as well..it was impossible to have a restful night. Bed mattress are firmer than expected, sheets are rough and thick and pillow thank God I had mine! You have to walk 92 steps to get to the warm lobby or take a lift that fits 1person plus luggage at a time. Shower not what expected of course and the sink you wash your hands/teeth and water spills on the floor because the little furniture were the sink is is so little that water spills. No tissue paper. Bathroom paper super small and by pieces not a roll.
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Date of stay: August 2021Trip type: Travelled with family
1 Helpful vote
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Response from Sara Rabatti, Direttore generale at Hotel La Scaletta
Responded 14 Sep 2021
Dear Mr./Mrs. M., Thanks for your review, bad reviews as well can help us to improve next guests' stays, but I'd like to clarify some points that you communicate in a wrong way: - our Hotel is located in a XV cent. palace and thanks God we have a lift (small correct) but we have it, better than climb 97 steps with bags; - rooms: we have 12 rooms category from economy rooms (small but comfortable) to the Luxury Suites, all the rooms are showed in our official web site and online on booking.com/expedia etc... we have some rooms in classic style and some others in modern style, if guests have a preference it's enough to communicate it at the moment of the reservation; - a/c work fine, during your stay we had an unusual hot temperature and with the Hotel fully booked and all the rooms with a7c at the max speed it's possible that the temperature inside the room was not as cool as you desire; - for mattress and sheets we respect your opinion, it's a personal one but we have a lot of guest that love our mattress We understand that our Hotel is particular and it's not a standard hotel, for this reason staying with us you should be ready to love the history and feel it everywhere. Best regards,
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PHV009 wrote a review Aug 2020
Brussels380 contributions225 helpful votes
• Location : a few meters away from the Ponte Vecchio, perfect to start the day visiting the splendid city of Firenze. • Room : we were given 2 different rooms, one “Comfort” and one “Superior”, both on the street side (which was very noisy). Comfort was really basic, impersonal (and the bathroom was quite outdated), the Superior offered more space and was more welcoming, although there is a serious difference between the pictures available on the website and the reality. • Reception : depending who you’re talking to… Polite and nice welcome when checking-in (and always nice when we discussed by mail for the reservation procedures), but not quite the same story when we mentioned the following problem: we initially booked a “Classic” room for the 3 of us (and asked for a quiet room) and received eventually a Comfort room. We discussed this issue with the receptionist and she started arguing about the size of the different rooms… Fact is that we booked a specific room (and the hotel website is rather well documented, you can easily tell which room belongs to which category, no confusion possible) and there is no reason to get downgraded. So, after a few minutes, the receptionist agreed somewhat reluctantly to change our room and, as the hotel was fully booked, the only room left was a category higher than the “Classic” we reserved. We packed everything and moved to the new room. Our point here was just the following: when the client is right, there is no need to start a discussion and this is one of the reasons why we give only 3 stars. • Breakfast : due to COVID-19, all hotels must comply with sanitary measures, that’s a fact. But honestly, it shouldn’t prevent the guests from being treated with consideration (we had a rude waitress) and receiving a decent catering instead of a meal tray worthy of school canteens (fyi: charge for the breakfast is € 7…). It's fair to say that we expected a bit more from a 3-star hotel... So, we will come back in Firenze, but won’t stay at the Scaletta again.
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Date of stay: August 2020
Value
Cleanliness
Service
3 Helpful votes
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Response from Sara Rabatti, Direttore generale at Hotel La Scaletta
Responded 10 Jun 2021
Dear Mr./Mrs. P., Thanks for your review we are glad that you loved our location and the superior room, we are sorry about what happened with the receptionist and the waitress we are sure that no-one downgrade your reservation , in particular in this time we usually upgrade the reservations but we are glad that moving you into another room the problem has been solved. We hope that you'll reconsider our Hotel for a future stay in Florence. All the Best!
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PRICE RANGE
USD 99 - USD 241 (Based on Average Rates for a Standard Room)
LOCATION
ItalyTuscanyProvince of FlorenceFlorenceFlorence Historic Center / Oltrarno / Pitti / Santo Spirito
NUMBER OF ROOMS
14
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Frequently Asked Questions about Hotel La Scaletta
Which popular attractions are close to Hotel La Scaletta?
Nearby attractions include Piazza della Signoria (0.5 km), Gallerie Degli Uffizi (0.3 km), and Ponte Vecchio (0.2 km).
What are some of the property amenities at Hotel La Scaletta?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel La Scaletta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel La Scaletta?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel La Scaletta?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Hotel La Scaletta?
Conveniently located restaurants include Degusteria Italiana agli Uffizi, Amici di Ponte Vecchio, and La Nicchietta in Calimaruzza.
Is Hotel La Scaletta located near the city centre?
Yes, it is 0.2 km away from the centre of Florence.
Are any cleaning services offered at Hotel La Scaletta?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel La Scaletta?
The staff speaks multiple languages, including English, Spanish, French, and Italian.
Are there any historical sites close to Hotel La Scaletta?
Many travellers enjoy visiting Duomo - Cattedrale di Santa Maria del Fiore (0.8 km), Florence American Cemetery (7.2 km), and Basilica of Santa Croce (0.8 km).
Does Hotel La Scaletta have any great views?
Yes, guests often enjoy the park view available here.