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Rapallo Hotel

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#25 of 422 Hotels in Florence
Certificate of Excellence
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1,694 Reviews from our TripAdvisor Community

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Showing 876: English reviews
Glasgow, United Kingdom
Reviewed 27 September 2015

Good hotel in a great area for exploring city. Exceptionally clean, modern boutique style and run by friendly proffesional staff of all levels. Stayed here with a group of friends whilst attending a wedding in nearby Fiesole. Unfortunately a strike by local taxi drivers meant our journey would've been extremely difficult if not for the help of Lorenzo on front...

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Helpful?
Thank 220JAMESM
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review

Thank you for your comments, we are glad to have been able to offer an attentive service, all of our staff thanks you and hopes to have you as our guest. Lorenzo

Queens, New York
Reviewed 26 September 2015

Hotel Rapallo is a very lovely hotel where I found sincere hospitality and excellent customer service. The hotel’s splendid design and decoration is beautiful and Lorenzo answered all of my questions regarding the hotel’s design and decor with an abundance of knowledge and history. My room was clean, bright and very modern, the view from the balcony in my room...

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Thank msharper_2you
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review

It 'was really a pleasure to have you as our guests, and I hope you can come back and visit us soon. A greeting Lorenzo

Reviewed 25 September 2015

Stayed here as a couple with GF. Staff were very helpful and pleasant. Room was a good size and just lovely, every little detail was the epitome of perfectionism. Super clean. Breakfast was nice, continental. Once issue is the street outside is noisy with Vespas which is hilarious but a bit annoying at 7am. To be fair, people have to...

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Thank OnesHumbleOpinion
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review

thanks for your enthusiastic comment. I think it was a really good experience. we are waiting again. Greetings. Lorenzo

Reviewed 24 September 2015 via mobile

We stayed here for 4 nights, and it was a great base to explore the city from. The room was modern and very comfortable and the staff were very friendly and always more than happy to help. The breakfast buffet was really good.

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Helpful?
Thank Jason W
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review

thank you for your words of appreciation. A greeting Lorenzo

Lucca, Italy
Reviewed 24 September 2015

The staff are very friendly and helpful and luckily most speak English as my Italian is limited. Always greeted with a smile. Room was lovely and clean with the usual essentials. Did find the room a bit warm and the bed was very firm. Location was an easy walking distance to all the sights. Easy to find from the train...

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Helpful?
Thank watson381
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review

thanks for your comments and for your suggestions of how to improve our hospitality, always very important for us. Lorenzo

grays
Reviewed 24 September 2015

Me and my husband stayed here for 4 nights in September. After walking from the station with suitcases be prepared pavements narrow and lots of people about we were warmly greeted and our room was clean had a separate dressing area and we even had a bath! Quite near Duomo,Uffizi and Accademia. Breakfast fine also a nice touch the afternoon...

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Thank Kazmartin
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review

thank you for your comment, thank you and your husband for the words of appreciation and hope to have you as our guest one more time Lorenzo

São Paulo, Brasil
Reviewed 22 September 2015

We heard of this hotel through my uncle that had stayed here previously and really enjoyed so my husband and I decided to stay here during our honeymoon in Firenze. We couldn't have been happier. It's a great chice for those that look for a more reasonable price without lacking at all in comfort. The hotel is very well kept,...

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1Thank Cecilia C
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review

Thanks for letting us this comment, and thank you very much for your appreciation. Lorenzo

Perth, Australia
Reviewed 22 September 2015

I found this hotel on Trip Advisor and was extremely happy with my choice. I walked from the Santa Maria Novella station and arrived a little hot and bothered as underestimated the heat and humidity. I was offered Water and felt at home immediately. The staff were friendly and attentive. I enjoyed the complimentary afternoon tea and breakfast was superb....

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Thank Beth3042
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review

We are glad to read your appreciation, all of our staff thanks you Lorenzo

Sydney, Australia
Reviewed 21 September 2015

The Rapallo was perfectly located - within close walking distance of shops, restaurants, transports and many great historical landmarks. The rooms were lovely, spotlessly clean and classically styled. The breakfast was delicious and the complimentary afternoon high tea was a thoughtful addition to the hotels amenities. The nearby Centrale market was an absolute gem of a find and we feasted...

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Thank David P
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review

thanks for attending your satisfaction we hope to have you as our guest Lorenzo

Roseville CA
Reviewed 21 September 2015

If you are looking for a wonderful mid priced Inn near SMN train station, this is your spot!! It was sparkling clean, lovely decor, superb service and the best breakfast we've encountered in Europe. It's an Inn (almost a B&B) but with impeccable service. The tour of Florence with Michaela was an added treat.

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Thank coastgal09
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review

thank you for expressing your satisfaction greetings Lorenzo

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Staying in San Lorenzo

Neighbourhood Profile
San Lorenzo
San Lorenzo’s lively merchants shout out from behind stalls with an array of products in one of the most traditional neighborhoods in Florence. Different ethnic groups join together in the large outdoor market of San Lorenzo and in the Central Market, a vast multi-floored building. Visitors are bound to fall in love with this area and in particular, with its variety of food, especially those focusing on Florentine dishes as well as international selections. Nobody leaves San Lorenzo without a shopping bag in hand or with an empty stomach.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Rapallo Hotel

Address: Via Santa Caterina d'Alessandria, 7, 50129, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Price Range: $118 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Rapallo Hotel 3*
Number of rooms: 26
Reservation Options:
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Hotel Style:
#13 Business Hotel in Florence
#14 Family Hotel in Florence
#16 Romantic Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Rapallo Hotel staff and other travellers.
27 questions
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Questions? Get answers from Rapallo Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rm 403 has a great balcony. Great place to relax at the end of a day of sightseeing”
 of 5 bubbles Manslick68, 21 Nov 2016 | Read review
“Allocate room with facilities meant for the disabled upon request only and inform customers if they are assigned the room for disabled due to insufficient rooms so they may reconsider their choice.”
 of 5 bubbles cheriexy, 15 Nov 2016 | Read review
“4th floor rooms with large porches for roof-top view! Do not fail to peek inside the church immediately NorthEast of Hotel.”
 of 5 bubbles WalterBV, 30 Oct 2016 | Read review
“Stay away from the elevator to avoid noise from elevator shaft”
 of 5 bubbles LJSMedfield, 27 Oct 2016 | Read review
“Best staff every and beautiful decor!”
 of 5 bubbles Y4070PJcatherinel, 16 Oct 2016 | Read review
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