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Grand Hotel Minerva

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#56 of 422 Hotels in Florence
Certificate of Excellence
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Grand Hotel Minerva
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1,760 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Hotel Minerva
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Showing 1,062: English reviews
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 September 2016

We were unlucky, and the reservation to the original hotel was cancelled. However, lucky enough to be transferred to Grand Hotel Minerva. Great service and help, they gave us the last room available. We were pleased to see that Hotel Minerva had an amazing rooftop With pool bar and the most amazing view I have ever seen. The room was... More 

Thank Vibeke M
Oxford, United Kingdom
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 12 September 2016

My mother and I chose this hotel for our first holiday together in 15 years. What a choice! The hotel itself is really easy to locate, just a short walk from the Santa Maria Novella train station in the SMN piazza. This piazza is a little quieter than the other piazza's in Florence with less street sellers and more of... More 

Thank pristinechaos
Filippo_Burroni, Direttore generale at Grand Hotel Minerva, responded to this review

Dear pristinechaos, We are really glad that we contributed to your having a nice stay in Florence. Your statement of coming back here after having tried several other hotels in Florence gives us a great responsibility and we will do our best not to disappoint you when you’ll be back here. In the meantime we won’t stop to try and... More 

Paris, France
Level Contributor
82 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 11 September 2016

Beautiful terrace located on the top floor of the Minera Hotel is the perfect place for aperitivo! 12€ for the cocktail of your choice and a selection of aperitivo. The view over Florence is stunning and the atmosphere is peaceful and relaxing - a must-do in the city!

Thank Emilie C
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 September 2016

My daughter and I stayed for two nights in a remarkable, high-ceilinged, fresco adorned chamber. I must say that every little detail in this hotel is charming. We loved the view onto the piazza out our front shuttered window, the bed and its fine linens gave great comfort after a day's sojourn through the magical streets of Florence. Front desk... More 

Thank WritingTeach
New York City, New York
Level Contributor
47 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 10 September 2016

THe Minerva was a terrific place to stay for our 4 days in Florence. The staff is very friendly and indefatigable. The renovation is tasteful. Breakfast is the most varied we enjoyed anywhere. The Art on the walls is interesting, and there is a good sense of place to the Hotel. Service around the pool could be a bit nicer,... More 

Thank Spqrxxijhb
Filippo_Burroni, General Manager at Grand Hotel Minerva, responded to this review

Dear Spqrxxijhb, thank you for having been with us. We are really glad that you enjoyed staying at renovated Grand Hotel Minerva. We took good note of your suggestions and apologize for any inconveniences you may have suffered. The renovation has brought so many changes and apparently there is still some fine tuning to do: all suggestions from our guests... More 

Belfast, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 September 2016

The rooftop pool makes this hotel special. Not many sun loungers but it's so hot you can sit in pool and enjoy view with a frozen daiquiri. Rooms are very clean and well equipped. Breakfast is adequate.

Review collected in partnership with Amoma.com

1 Thank Eilish O
Level Contributor
121 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 9 September 2016 via mobile

We just finished a very enjoyable 3 night stay in Florence and the Grand Hotel Minerva. The hotel is in an excellent location. Close to the train station and a short walk to mostly all the other sights...Keep in mind this is a very modern hotel and not a historic "old world charm" kind of property. Having said that the... More 

Thank tylercon
Cambridge, United Kingdom
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 29 August 2016

Two nights here and I am bowled over by this hotel. Staff are great, friendly and knowledgeable (special mention for Alessia on reception), excellent breakfast selection and spotless, comfortable room with very efficient aircon and powerful shower. After a day sightseeing in the heat and crowds, the rooftop pool was a godsend to cool off, lots of people enjoying it... More 

Thank Judy160
A TripAdvisor Member
Reviewed 26 August 2016 via mobile

We vim have visited Florence many times, and this is the best hotel we stayed in. The majority of the rooms have been renovated to a high standard, well located in the square and easily accessible in and out of Florence. We had a car which is easily parked through the hotel's concierge service, and were able to drive in... More 

Thank A TripAdvisor Member
New York City, New York
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 August 2016

This was the best place we stayed at in Italy. We travelled for two weeks, stayed at four hotels. Everyone was very friendly. The hotel is in a great area. It is walking distance from train station. It is close to most of the great tourist sites. It is situated in a square that insulates it to a great extent... More 

Thank AMG949

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Staying in Santa Maria Novella

Neighbourhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighbourhood


  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Grand Hotel Minerva, renovated in 2015, is a 4-star superior hotel in the heart of Florence's historic center in its illustrious Piazza Santa Maria Novella, which is close to the main railway station. Florence's key tourist attractions are all just five or ten minutes' walk from us as well as the Congress and Fair Center. The hotel boasts 102 rooms, suites and family solutions and a breathtaking rooftop terrace (open all year round) with an open-air swimming pool (open from May to September). It also offers a restaurant with its "al fresco" extension on the Piazza and five meeting rooms with day light. High speed wi-fi is free in all common areas and rooms. ... more   less 

Additional Information about Grand Hotel Minerva

Address: Piazza Santa Maria Novella 16, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: $150 - $522 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Minerva 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Grand Hotel Florence
Hotel Style:
#35 Luxury Hotel in Florence
#39 Family Hotel in Florence
#47 Business Hotel in Florence
#61 Romantic Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Minerva staff and other travellers.
33 questions
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Sydney, Australia
2 months ago
Tampa, Florida
Key West, Florida

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Questions? Get answers from Grand Hotel Minerva staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not accept an 'upgrade' to a bigger suite.”
 of 5 bubbles CAN_in_AUS, 22 Nov 2016 | Read review
“Room 237 has a great view of the Piazza”
 of 5 bubbles dc22173, 17 Nov 2016 | Read review
“I had a deluxe corner room 116 it was great”
 of 5 bubbles EddieS_12, 16 Nov 2016 | Read review
“Ask for refurbished room overlooking the Piazza”
 of 5 bubbles Crezzie, 15 Nov 2016 | Read review
“If you're a light sleeper, ask for the quieter room, if they have any. Rooms over the square can get loud, and the walls can seem thin.”
  • view of Santa Maria Piazza
 of 5 bubbles Rachelg, 23 Oct 2016 | Read review
5 of 5
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