An excellent hotel! The staff were very helpful, even before arrival. I corresponded with both Eugenia & Jessica about room requests for my group of six for three rooms, and they both helped arrange everything. We even got a discount because we had stayed at their sister hotel in Rome (Hotel Artemide) for the first half of our trip, which saved us a decent chunk of money! Lucrezia was especially helpful our last night, assisting us with calling a taxi for my parents to take them to Piazzale Michelangelo while the rest of us walked. She said we could also call from there when we were ready to leave, if getting a taxi was difficult. It turned out that it was, so we called and Lucrezia took care of it and a taxi showed up in less than two minutes to take my parents back to the hotel! We expressed our sincere thanks to her when we got back, because my parents could definitely not do the walk back. The rooms were great and impeccably clean. Two of our rooms were the Deluxe Double and the third was the Junior Suite, and they were everything we hoped for. When we first checked in, each of our rooms had a lovely note and a bottle of wine to welcome us, which was a very nice touch. The jacuzzi tub was also a nice treat, and the one night I used it, it made me feel so relaxed and content. Every time we had a question, the front desk was very friendly and helpful. The breakfast was delicious, and our only complaint was that we wished it was available before 7am because we had some early mornings. The location is great, and only one block from the Duomo and maybe a 10 minute walk from Santa Maria Novella Train Station. Random: Both Spadai and Artemide had a diffuser in their lobby, Acqua Dell'Elba Mare, and we all loved it. We made sure to buy some during our visit so we could bring the smell of vacation home with us! I highly recommend this hotel, and would definitely stay again! Thank you!!…
This hotel was absolutely amazing and beautiful! Everything was perfect from the minute we checked in to the minute we left! The staff was beyond kind and helpful! The room was gorgeous. Clean and beautiful decor! The front desk was super helpful. I can’t want to come back and stay at Spadai again! Perfect location!
Hotel Spadai was a trully Great surprise in Firenze! It is a 4 Star Hotel, much better than some 5 Star Hotels that i know. The Location is fantastic, allow to Enjoy the best of Firenze by foot, the reception and every staff i had touch were Very kind, i received a upgrade to a better room, before i ask for it. Talking about the room, it is BIG, it is CLEAN, and it is VERY CONFORTBLE, and also comes with complementary snacks and drinks on mini bar. The Breakfast is something that i can not describe in words, i suggest the Spadai to use and explore more pictures of the Breakfast, it is wonderful! On my next trip to Firenze, i Will definelly stay at Spadai, and recommend to to everyone to stay there!
Amazing location in the center of Florence, top service, and a high-end hotel.! The room was spacious, pretty, and clean, the bathroom was absolutely marvelous!! we stayed only for 2 nights, so we didn't get to chance to explore to hotel facilities. but the front desk service was great and we got a champagne bottle gift when we checked in the room with the cutest note!! loved it. The breakfast buffet on the 5th floor was amazing(!!) variety of products, sweet and savory, all kinds of pastries, bread, cakes, and my favorite - fresh fruit salad! the service in the breakfast was excellent as well. Truly Great!
We just completed a 10 night trip in Italy and stayed 3 nights at Hotel Spadai and it was our favorite hotel of the trip. There were 3 of us and we requested 3 single beds and got exactly that. The beds were really comfy and the room was very spacious and had a large bathroom with a second sink area that was great for getting ready. They provided enough amenities for all 3 of us which we did not get in the other hotels we visited. There were bathrobes , slippers , plenty of towels and toiletries for each of us , there were also shower caps, and ear plugs, it was a Nice touch. They also did turn down service and left us chocolates. Breakfast was included in our room rate and it was awesome with fresh fruit, meat , cheese, eggs etc. There was plenty to choose from and it was a great way to start our busy day. The staff was attentive and very gracious. The location was perfect as it was close to the Duomo and everything you needed to get to in Florence. We were able to walk the city very easily. It was also very quiet considering it was in such a central location. Front desk, bartender and bell man were all great. We requested a taxi to the train station and it was there on time waiting for us. In addition , they have an atrium on the top floor that gives you a panoramic view of the city . We all loved it and would definitively stay again if back in Florence. Bravo!…
Hotel Spadai is located right near the Duomo and the City Center and can not pick a better location. The hotel itself is so very nice. The rooms are great, the bathrooms are very nice and the staff is excellent. I would highly recommend this hotel for your stay in Florence. And, by the way, the rates are very reasonable. You will be completely thrilled that you stayed here!
Our stay was wonderful! The staff was so welcoming and helpful. From the front desk, to Giorgia at the bar, to every single one of the breakfast staff, our stay could not have been better. We were treated like family, which made the entire experience so special. The rooms were clean and well appointed, and the mini bar was always welcome after a full day of walking! Our room was very quiet. The location of the hotel is excellent - walking distance to all of the major sites. We can’t wait to visit again!
We’ve just had a 3 day stay at Hotel Spadai and I cannot put into words how perfect they made our stay. The hotel is pure perfection and world class…from cleanliness, to facilities to comfort. The staff really give world class service, they are so professional and the absolute best. Reception and the girl who booked us in were so helpful and knowledgeable. Staff speak excellent English too and go above and beyond. The breakfast was the best we’ve ever had and the choice was amazing. The service was impeccable and we’d especially like to thank the gentlemen that runs breakfast service every day for how great he was. We were so sad to leave this hotel and cannot recommend it enough. We would return to Florence just to stay at this hotel alone. This hotel deserves 5* and we’d like to thank the entire hotel for making our Florence stay the best! Thank you so much Hotel Spadai.…
Fantastic hotel centrally located. The room matched the pictures shown online. Every staff member was impressive with their patience and attention to excellent customer service. Our room was beautiful, quiet, well maintained, and expertly cleaned. The morning breakfast spread was delicious. Hope to stay there again in the future.
The Hotel Spadai is 5 stars in every department. 5 stars for the help before we arrived informing us of travel options from the airport; 5 stars on arrival with the reception and help; 5 stars for the fantastic room and en-suite; 5 stars for the food and wonderful staff at breakfast (all the home made cakes); 5 stars for the wonderful location so near to the Duomo and 5 stars for the room servicing. It was delightful to stay at this hotel. Nothing was too much trouble and, at the heart of it all was the excellent staff. Highly recommended for anyone wanting a special holiday in Florence. This is the perfect hotel.