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Plaza Lucchesi Hotel

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#53 of 421 Hotels in Florence
Certificate of Excellence
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Plaza Lucchesi Hotel
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1,452 Reviews from our TripAdvisor Community

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Showing 1,109: English reviews
Melbourne, Australia
Reviewed 4 May 2015

An outstanding hotel experience. From the moment we arrived we were treated with courtesy and friendliness. The staff were always willing to help. The Rooms overlooked the river which provided a wonderful view. But the best of all was the view from the rooftop which was our first glimpse of Florence - spectacular. The hotel is in easy walking distances...

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Helpful?
Thank Chris B
Giancarlo_Carniani, Direttore at Plaza Lucchesi Hotel, responded to this review

Dear Chris B, we thank you for having expressed your gratitude on Tripadvisor to the reception and to our concierge, always ready to assist our customers with kindness for all their stay. We're glad you enjoyed your beautiful room overlooking the river and especially the breathtaking views from our rooftop Empireo. Looking forward to welcoming you at your next trip...

Wellington, New Zealand
Reviewed 1 May 2015 via mobile

We nearly enjoyed our stay until now as I am currently writing, the music is still playing loudly outside at 3am, apparently this is going on all night because of a special music festival... Why was it not mentioned to us at the time of our booking or during our check-in? Furthermore, no porter to help on arrival with our...

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4Thank OlivierNZ
Giancarlo_Carniani, Direttore at Plaza Lucchesi Hotel, responded to this review

Dear Guest, I have read your reviews and do not agree with any single word of it. You were doing the review directly the night of your stay from your room and you were angry for music which was NOT COMING from the hotel. You were in Florence during the WHITE NIGHT of the city, a night which is full...

Cambridge, United Kingdom
Reviewed 30 April 2015 via mobile

We had a beautiful room at this hotel. Overlooking the city in a suite. It was clean and had huge wonderful windows. We had a slight problem with the shower and the water on the bathroom floor as the shower door had nothing to stop water going through. But the staff were very attentive and gave us fresh towels! I...

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2Thank Natalie H
York, Pennsylvania
Reviewed 29 April 2015

This beautiful hotel is also beautifully maintained and has excellent staff. The rooms are lovely with high ceilings and extremely comfortable beds and linens. The location is on the Arno River, only a short walk from Ponte Vecchio and many of the city's attractions. A negative was that WIFI was available only in the lobby, not the rooms.

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Thank thelobachs
Giancarlo_Carniani, Direttore at Plaza Lucchesi Hotel, responded to this review

Dear Guest of Tripadvisor, This is the way we want to make all our customers feel .. like Royalty! We are happy that you have loved your experience with us: our rooms with view, our comfortable beds, the location just few minutes from the historical center and the kindness of our staff. We would like to inform that our wifi...

United Kingdom
Reviewed 29 April 2015

I had dithered about booking this hotel after reading a few negative reviews, but am so glad I went with my instinct. This is a gem of an hotel if you enjoy individual hotels with character rather than the faceless chain hotels. The staff were delightful, professional and extremely helpful throughout our stay. We had one of he renovated rooms...

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1Thank Infomaniac_1
Giancarlo_Carniani, Direttore at Plaza Lucchesi Hotel, responded to this review

Dear Infomania, we are happy that you followed your instincts choosing Plaza Hotel Lucchesi! It is a satisfaction to read that you felt our desire and commitment to make the difference and show our identity through the welcome and professionalism of our staff, the renewal of our rooms, the lobby and bar, the constant search to choose the best products...

Sutton Coldfield, United Kingdom
Reviewed 28 April 2015

This is a lovely hotel in a good position only ten minutes walk to the center of Florence. From the moment we arrived the staff were very helpful, friendly and attentive. We had upgraded to a superior room which was on a higher floor so you had beautiful views over the rooftops of the city, the only downside for us...

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Thank JuneD721
NY
Reviewed 25 April 2015

I stayed at the Plaza Lucchesi earlier this month for business. Overall, we had a good stay. The hotel is located right on the river Arno, a short distance to the Sante Croce church/square. Not too far from the Ponte Vecchio, etc. Rooms were quite spacious, some more so than others, but overall good size for a European hotel. The...

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1Thank skyhawk352
Giancarlo_Carniani, Direttore at Plaza Lucchesi Hotel, responded to this review

Dear Guest of Tripadvisor, we are glad that you enjoyed our Plaza Hotel Lucchesi for its central location, the decor of our room and the panoramic rooftop overlooking Florence. We regret for the inconvenience about the hair dryer. Since you have informed the front desk of the issue of the hair dryer our staff has done everything possible to get...

Queensland, Australia
Reviewed 21 April 2015 via mobile

My wife and I can so highly recommend this wonderful hotel. The room, decor and service is beyond rapproach, with the massive bonus of, in my opinion, the best rooftop view from a hotel in Florence. Our room, 306, had a magnificent view of the Arno river and surrounds. Thank you all at the Plaza Hotel Lucchesi for the most...

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Thank TonyGeorge67
Giancarlo_Carniani, Direttore at Plaza Lucchesi Hotel, responded to this review

Dear Tony G, it is a pride for all our staff to read your fantastic review! That’s us who have to thank you for having shared it with our readers of Tripadvisor! We are glad that your stay was special in all its aspects, especially our renovated rooms with view and the breathtaking panorama from our rooftop Empireo! We look...

Dallas, Texas
Reviewed 19 April 2015

I thoroughly enjoyed my stay at Plaza Hotel Lucchesi. I came to celebrate my 30th birthday in Florence and could not have asked for a better place to stay. Every single member of the staff were extremely friendly and very helpful. Our room was a light and airy, with a beautiful view, plenty of space and nice amenities. The breakfast...

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1Thank JenningsR
Giancarlo_Carniani, Direttore at Plaza Lucchesi Hotel, responded to this review

Dear Gennings R, let me thank you for sharing your experience on Tripadvisor. Your special comments will be shared with all of our staff (reception / concierge, bar / restaurant). We are very pleased that you've celebrated your 30 years in the best way at our Plaza Hotel Lucchesi and you have loved all aspects of your stay (the room...

Reviewed 18 April 2015 via mobile

Beautiful hotel on the bank of the Arno, the view from the rooftop is breath taking! The 10 minute walk to the duomo is nothing when you're meandering down narrow florentine streets, peeking into tiny little stores and deli's stuffed with smoked cheeses, Chianti and hand cut leather goods. the staff are incredibly courteous- we were personally shown to our...

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Thank Littleblackrainbow
Giancarlo_Carniani, Direttore at Plaza Lucchesi Hotel, responded to this review

Dear Guest, Thank you for leaving your review on Tripadvisor. We are more than happy to read how much you enjoyed the breathtaking view from our rooftop, the location just few steps from the main streets of the historical center, the kindness of the staff and the room service breakfast particularly abundant. Looking forward to welcoming you soon! Kind regards

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Staying in Santa Croce

Neighbourhood Profile
Santa Croce
Stop and stare at the beauty and symmetry of the Basilica of Santa Croce any time day or night. Unraveling around it are a number of architectural and artistic masterpieces, from the Synagogue to the Central National Library. As a hub for young people, the area gets busy with people who want to have fun: a continuous flow of tourists and locals become animated by songs and dances.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Plaza Lucchesi Hotel

Address: 38 Lungarno della Zecca Vecchia, 50122, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Croce
Price Range: $279 - $754 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Plaza Lucchesi Hotel 4*
Number of rooms: 95
Reservation Options:
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Also Known As:
Plaza Lucchesi Florence
Hotel Plaza Lucchesi
Hotel Style:
#35 Luxury Hotel in Florence
#38 Business Hotel in Florence
#41 Romantic Hotel in Florence
#42 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Plaza Lucchesi Hotel staff and other travellers.
52 questions
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Questions? Get answers from Plaza Lucchesi Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a river or city view.”
Jambo_Friends_Family, 24 Apr 2017 | Read review
“view of the Arno”
Kateyb43, 24 Apr 2017 | Read review
“Ask for a room facing the town to see the Duomo, or ask for a view facing the river to view the hillside.”
GaryHMFC, 18 Apr 2017 | Read review
“Ask for a room that backs up to the river, beautiful rooms, great views.”
ml139, 6 Apr 2017 | Read review
“Ask for a room with a river view.”
  • Sunset view from the hotel rooftop
, 22 Mar 2017 | Read review
5 of 5