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Hotel Montebello Splendid

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#122 of 422 Hotels in Florence
Certificate of Excellence
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Hotel Montebello Splendid
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786 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Montebello Splendid
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Showing 594: English reviews
Sofia
Reviewed 15 September 2008

Very nice hotel,wonderful restaurant! Strange rooms on 2 floors, but very clean and nice.You need to pay extra for the garage and internet.

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Helpful?
Thank JordanSofia
UK
Reviewed 12 September 2008

3 star rather than 5. Staff were very unhelpful and disinterested. Everything is charged as an extra. Very expensive and dated. Would not go back.

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Helpful?
Thank ljevans
Hotelmontebello, Hotel manager at Hotel Montebello Splendid, responded to this review

Dear Guest, I’m very sorry you didn’t enjoyed your one night stay at our hotel and I apologize if any of our staff members didn’t demonstrate the best care of your needs. I’m also sorry you considered out-of-date the classical style (it’s not a modern design hotel) of our completely renewed hotel which has been refurbished matching all the regional...

Jeddah
Reviewed 4 September 2008

We stayed at the hotel in August 2008. In all honesty, we were disappointed on multiple fronts. Here are a few to note: 1. The carpeted corridors before the elevators were extremely smelly. 2. The room was no where near what was depicted at the web-site and they were smelly. 3. The rooms need to be renovated as all furnishings...

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3Thank D0n7
Boston
Reviewed 26 August 2008

My husband and I just got back from our trip, which included a four night stay at the Montebello Splendid. My husband has back problems, and this was the only hotel we stayed at in Italy where he slept the entire night. The beds alone are worth the price! They are VERY comfy and clean, which we rate very highly....

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Helpful?
Thank ValerieandMark
Texas
Reviewed 25 August 2008

Hard hotel to find, but when you do it is delightful. Parking is tough, but such a nice job of rennovation. Breakfast staff not the friendliest, but everything else was very good.

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Helpful?
Thank drjalepeno
New York
Reviewed 22 August 2008

The rooms were small, but clean. The hotel itself was very quite and unique. If it was not for the company at breakfast, we felt as though we were the only people in the hotel. The staff rarely smiled and I always had to search for someone to help me. I had to call the front desk at least twice...

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Helpful?
Thank majik2171
San Jose
Reviewed 13 August 2008

Above my expectations... very good value for money. A lovely and elegant hotel with a very tastefull decoration. Great breakfast and overall a very good service. Very clean.

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Helpful?
Thank FWH
San Francisco
Reviewed 5 August 2008

My husband and I stayed at Montebello Splendid for two nights during our honeymoon in July. We booked a standard room and were upgraded to a beautiful junior suite. The room has a spacious bedroom with a queen bed, a small living area, and a bathroom with shower (no bath tub though). The AC keeps the room comfortably cool when...

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Thank goddot08
New York
Reviewed 26 July 2008

I made the reservation through hotel website and I got a special deal with discount on 3 nights stay. I booked a standard room, but upon check-in the guy at front desk informed me that we were upgraded to deluxe room. During the whole stay, I probably experinced the best customer service in my life. The whole staff at front...

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1Thank Stehuges
Den Haag
Reviewed 20 July 2008

I had one night stay in classic standard room, the enviornment and facilities (exempting internet) are good enough, but the service of staffs was terrible. I faced the problem to use the hotel broadband service in the room, the room interactive system didn't work at all, also my laptop couldn't find out the wireless login page that the hotel should...

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Helpful?
1Thank maekyworld
Hotelmontebello, Hotel Manager at Hotel Montebello Splendid, responded to this review

Dear Guest, I'm very sorry for the inconvenient happened during your stay at our hotel regarding the internet connection. I don't know which was the exact date of your stay, but during the last two weeks we had important maintenance works on or Wi-Fi system. The technicians worked to improve and upgrade the system in order to make it faster...

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Staying in Santa Maria Novella

Neighbourhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
An old villa from 19th Century with private garden located in the lively heart of Florence and transformed into a boutique 5 stars hotel full of charm and warm atmosphere, according to the neoclassical Florentine tradition. All rooms are elegantly designed and decorated differently but all equipped with the most up-to-date comforts. In a few step from the hotel you can easily reach all the most important attraction of Florence. Capriccio restaurant is the gourmet option for hotel guests to experience greta italian food in a very relaxing enveiroment. ... more   less 

Additional Information about Hotel Montebello Splendid

Address: Via Giuseppe Garibaldi 14, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: $199 - $484 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Montebello Splendid 5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Montebello Splendid Florence
Montebello Splendid Hotel Florence
Hotel Style:
#67 Business Hotel in Florence
#71 Luxury Hotel in Florence
#78 Family Hotel in Florence
#92 Romantic Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Montebello Splendid staff and other travellers.
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Questions? Get answers from Hotel Montebello Splendid staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the second or third level. ”
 of 5 bubbles ottawa22, 3 Dec 2016 | Read review
“Our Balcony Suite was beautiful”
 of 5 bubbles johnbeverlyjones, 24 Nov 2016 | Read review
“Our room was quiet, good electric shutters (adding to quiet and light control).”
 of 5 bubbles pamelam848, 4 Nov 2016 | Read review
“The sheets are very crisp and clean.”
 of 5 bubbles robynv843, 3 Nov 2016 | Read review
“The bathroom tub was a bit challenging; you had to climb in and out over a high ledge. Otherwise the room was excellent!”
 of 5 bubbles carolyne001r, 18 Oct 2016 | Read review
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