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Kraft Hotel

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#79 of 422 Hotels in Florence
Certificate of Excellence
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344 Reviews from our TripAdvisor Community

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Showing 198: English reviews
North Yorkshire, United Kingdom
Reviewed 1 week ago via mobile

I took my wife here for our anniversary and the staff were amazing. We got a free bottle of prosecco and a room upgrade which was very generous. The breakfasts were fab and it was a nice location close to the train station and only a 10 min walk to city centre. The hotel was immaculate and had large rooms....

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Helpful?
Thank Alex B
Malta
Reviewed 2 weeks ago

Hotel staff are helpful and know how to speak English. The hotel itself is situation about 10 to 15 minutes away from the old part of the city (Ponte Vecchio and Duomo) but it's a nice walk along the river bank and if it's not raining :) The rooms are clean and nicely furnished with quiet surroundings. The hotel offers...

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Thank John P
Fresno, California
Reviewed 2 weeks ago

I have stayed in Florence several times before and had better hotels right in the city center. I was with a group of people and we had numerous thefts. On woman had her purse taken in the restaurant and the next morning there was a knock on her door and her purse was at threshold. Her Passport and credit cards...

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1Thank Jerrie1
Carolina Beach, NC
Reviewed 2 weeks ago via mobile

Nice room--Functional with good location. The breakfast buffet was a nice surprise: nice rolls, pastry--cappuccino. Nice selection of salami and cheeses. The rooftop view was amazing. The service was great: When I took my cappuccino to the terrace--one of the wait staff immediately brought out a cushion for my chair and an ashtray.

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Helpful?
Thank onegadfly101
krafthotel, Direttore vendite at Kraft Hotel, responded to this review

Dear Guest, We really appreciate your feed back after your stay at the Kraft Hotel. Our satistaction in receiving such a review is great. In the hope to welcome you again in our hotel, we remain with our warmest regards. Hotel kraft

London
Reviewed 3 weeks ago

The Reception staff were welcoming; the reception area was warm and comfortable. The rooms were lovely and smart and the bedsheets were crisp and the towels were fluffy. There was coffee/tea facilities in the room. a very good selection of food for breakfast and it appeared to be a popular venue for groups. We went with three other couples and...

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Thank Valerie D
Reviewed 3 weeks ago via mobile

Great Hotel. Friendly staff with a good breakfast. Stayed here with friends using this hotel as a base for exploring Florence. Only 10 mins walking to the train station and about 20 minutes to the cathedral. Very nice roof top bar and outside seating area, there is a small pool but we were there at the wrong time of year...

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Thank Neil S
Bournemouth, United Kingdom
Reviewed 3 weeks ago

Hotel is close to the Station and to the River. Rooms are spotlessly clean, have adequate toiletries and an abundance of hot water. Beds were comfortable with crisp fresh linen. Breakfast is self service ..but a huge choice and all fresh. We ate in Restaurant one night and it was superb. Tea Bags not topped up in room is my...

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Thank Wilkojw
Weymouth, United Kingdom
Reviewed 3 weeks ago

On arrival the room we had been allocated was cosmetically in a poor state of repair with the heater/air conditioner souring like a "Harley Davidson" motorcycle. Our room was changed with no complaints, to a room of much more acceptable standard. The rooftop dining room gives panoramic views of the city. It is nice to have an evening drink in...

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Thank John E
Cardiff, United Kingdom
Reviewed 4 weeks ago

We stayed for 4 nights, the receptionist when we arrived was very friendly and helpful, the rooms were clean, comfortable and were cleaned every day. There was a free safe in the bedrooms.The breakfast were very good with smoked salmon, and typical English breakfast as well as cornflakes, yogurts, fresh fruits and the normal continental breakfast with a lovely selection...

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Thank Ana B
London
Reviewed 4 weeks ago via mobile

We stayed for 5 nights all good except having to ask for more tea and coffee and very hard pillows. The staff are wonderful each desk person being more helpful and pleasant than the next. Nothing was too much trouble the same in the restaurant. It was a very easy walk to the station taking 8 mins wheeling our cases....

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Helpful?
Thank Lec12

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Staying in Santa Maria Novella

Neighbourhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Breakfast
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Hotel Kraft is located a few steps away from the Historical centre of Florence and from the main Train Terminal S.M.NOVELLA .The congresses centre and the Opera Theatre are also nearby. .All of the 77 hotel rooms are different and elegantly furnished both with antique furnishings in style "maggiolini" as well as the most modern interior design. ... more   less 

Additional Information about Kraft Hotel

Address: Via Solferino 2, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: $116 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kraft Hotel 4*
Number of rooms: 77
Reservation Options:
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Also Known As:
Kraft Hotel Florence
Hotel Style:
#45 Business Hotel in Florence
#46 Luxury Hotel in Florence
#101 Romantic Hotel in Florence
#110 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Kraft Hotel staff and other travellers.
12 questions
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Naas
Boston, United Kingdom

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Questions? Get answers from Kraft Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Surrounding streets are not busy with traffic and therefore all quiet”
 of 5 bubbles johnpA2156CO, 25 Nov 2016 | Read review
“If you are older get a room with a shower as the bathtubs are difficult to get in.”
 of 5 bubbles Jerrie1, 23 Nov 2016 | Read review
“the higher the floor, the quieter it was. Some of the walls were quite thin and you could hear the television and corridor noise.”
 of 5 bubbles ValerieD392, 17 Nov 2016 | Read review
“Some rooms have Balconies”
 of 5 bubbles Wilkojw, 15 Nov 2016 | Read review
“I think that the choice of room is less important than checking the allocated room on arrival. Be particular on the A/C heater unit noise.”
 of 5 bubbles johneB3562NP, 14 Nov 2016 | Read review
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