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Hotel Rivoli

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#67 of 422 Hotels in Florence
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1,445 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Rivoli
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Showing 781: English reviews
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 21 July 2013 via mobile

Stayed here for 5 nights. We had rooms that faced small interior courtyards. They was not much light. The rooms were clean and roomy. The bathrooms had a shower tub and were, for bathrooms in Europe, a good size. The rooms were a good size. Staff was friendly and helpful. The breakfast was adequate. They had the usual fruit, yogurt,... More 

Thank Richard S
Highlands Ranch, Colorado
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 July 2013

We recently stayed here for two nights. We are a large family and had booked two rooms. The location is probably the only good thing about the hotel. Although it is not a very nice part of Florence. Close to the train station and not to far to walk to the Duomo. It's a very old hotel and they use... More 

1 Thank Sandfeld
DirezioneRivoli, Responsabile reception at Hotel Rivoli, responded to this review

Dear Mr Sandfeld, I'm really sorry that you didn't appreciate our hotel and services, probably the Rivoli is not really the hotel for you. You are totally right when you say the hotel is very old, as the building is a XIVth century Convent. The other comments you make are personal so, I can not argue with this. I only... More 

Bay Area, CA
Level Contributor
125 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 19 July 2013

Can't beat the location of this hotel. Close to the Central train station, an amazing church, and the river. Easy to walk to the major attractions in Florence, including the Ponte Vecchio for you shoppers:) The hotel rooms are fine, though they are very modern and come with no directions. We enjoyed the bathrobes and the upstairs spa with jacuzzi,... More 

Thank CABozeman
Chester, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 July 2013

One of the best hotels I've stayed in a long time. The staff are very friendly and helpful, and go the extra mile for their guests. The room was very spacious and well kept. A great room to return to after a long day sight seeing. The hotel is 10 minutes away form all the major sites, and only 5... More 

Thank Medusapunk
Copenhagen, Denmark
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 July 2013

The best hotel we've stayed at so far....The hotel itself is beautiful....modern with traditional Italian interior...the lobby, lounge area, bar, jacuzzi and breakfast outdoor area are just welcoming, open and have a homey feeling...but A Hotel(doesn't matter if it's 1 star or 5 stars) is nothing without its' staff!...The staff from the front desk, housekeeping and breakfast they're made our... More 

1 Thank deeceem85
Sydney, Australia
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 14 July 2013 via mobile

Everything about this hotel is fabulous! The rooms are generous in size and it's in a great location. Generally people in Florence were rude, so the hotel was a great in- betweener because everyone here is lovely! Great stay, wish we could stay longer, eat at the hotel restaraunt Benidicto it's magnificent! No complaints!

1 Thank Pinkpinkann
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 July 2013

Just spent 4 nights here, the hotel was wonderful, great location large bedroom and bathroom and the staff really helpful and friendly. Breakfast was also very good and again the staff were really nice

1 Thank llanedi
Bristol, Rhode Island
Level Contributor
116 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 225 helpful votes
Reviewed 14 July 2013

Loved this hotel. We were on the 3rd floor, quiet, with a nice view of the clock tower. Room was spacious and clean; beds were very comfortable. Location of hotel was perfect. The square was right up the steet and everything a person wanted to see was within walking distance. Bathroom, however, was small. Staff here was incredibly friendly and... More 

5 Thank Joe P
norfolk uk
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 July 2013

What a fantastic hotel. Booked a four night stay here to celebrate our silver wedding anniversary having never been to Italy and always wanting to go. It lived up to all our expectations and more,from the moment we walked into the hotel it was 'wow!!' The hotel is beautiful and it's staff a credit to it.The porter showed us to... More 

1 Thank sharon h
Staten Island, New York
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 7 July 2013

Stayed here for 2 nights. Great location, as it is within walking distance to a lot of the sites/piazzas we wanted to go to. There is also a perfumery diagonally across the street that I would recommend checking out. As we checked in and then walked through the hallway to our room, I thought to myself "this is definitely NOT... More 

1 Thank c114nyc

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Staying in Santa Maria Novella

Neighbourhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighbourhood


  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Located in the old town of Florence, the Hotel Rivoli offers class hospitality with charm, as well as spacious and elegantly decorated hotel rooms and suites. The Hotel Rivoli is a 4-star superior hotel that is set inside a restored 14th-century Franciscan convent, where guests can breath the charming and unique atmosphere of this ancient historic building in the city of Florence. The restoration has highlighted the architectural details dating back to 1500 such as arches and vaults, coffered ceilings and stone columns. Guests are welcomed in an enchanting setting full of cozy atmosphere, embellished by refined common areas, which are conceived as an oasis of tranquility away from the hectic pace of the city. The Internal Patio, which was obtained from a complete renovation of the Franciscan cloister, is now dedicated to relaxation and wellbeing, featuring an unforgettable 20 sqm-whirlpool that is also open during the winter with a constant water temperature of 36° C. The location could not be better, a few steps from the Santa Maria Novella railway station, the Duomo Cathedral, Ponte Vecchio Bridge, opposite the ancient and famous Officina Profumo di Santa Maria Novella, and the most important museums. In addition to the interior elegant and spacious patio, the Hotel Rivoli guests can enjoy the quiteness of the small "garden of medlar", an exceptional lounge where to spend moments of real relax; in summer time the garden is available for breakfast and dinners prepared and served by Benedicta Restaurant , 3 Michelin forks. ... more   less 

Additional Information about Hotel Rivoli

Address: Via della Scala 33, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: $136 - $408 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Rivoli 4*
Number of rooms: 87
Reservation Options:
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Also Known As:
Best Western Rivoli
Best Western Florence
Florence Best Western
Hotel Style:
#41 Luxury Hotel in Florence
#59 Business Hotel in Florence
#66 Romantic Hotel in Florence
#82 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Rivoli staff and other travellers.
11 questions
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Questions? Get answers from Hotel Rivoli staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Courtyard upper rooms”
  • Room and balcony
 of 5 bubbles annelizabeth1200, 22 Nov 2016 | Read review
“We had room 406 which was perfect for us, it overlooked the lovely courtyard and Jacuzzi. The bed was very comfortable and spacious. All room facilities advertised were accurate.”
 of 5 bubbles ianhB2367HZ, 5 Nov 2016 | Read review
“Rooma at the rear are quiet”
 of 5 bubbles 932berylc, 3 Nov 2016 | Read review
“Room 313 was well situated if you don't mind stairs. Very quiet at night.”
 of 5 bubbles Andy2641, 31 Oct 2016 | Read review
“This hotel is in a fairly busy part of town but my room was reasonably quiet. Elevator comes quickly.”
 of 5 bubbles DCDenizen_12, 23 Oct 2016 | Read review
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