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Hotel Rivoli

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#67 of 422 Hotels in Florence
Certificate of Excellence
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1,444 Reviews from our TripAdvisor Community

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Showing 781: English reviews
Level Contributor
81 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 days ago NEW

Rooms were recently remodeled and were very comfortable. Staff was very helpful, spoke English and were pleased to help us. Therev was a great restaurant if you go out the frone door of the hotel and turn right and walk about 1/4 mile, just before the piazza. Great pizza and pasta. House wine was very good and inexpensive.

Helpful?
Thank Tom Z
Level Contributor
4 reviews
Reviewed 6 days ago NEW via mobile

Lovely hotel close to Santa Maria novella train station and within walking distance of all the famous sites of Florence. Supermarkets and great restaurants close by.Recommend staying here. Lovely staff and so helpful.

Helpful?
Thank Jksag
Chippewa Falls, Wisconsin
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

The hotel is older, been well kept up. We had room with small balcony very pretty. The staff was very polite and helpful. The breakfasts were very nice and the coffee wonderful :-)! We had dinner in the restaurant the last evening and was a special night. The only thing I would say that I didn't like is there was... More 

Helpful?
Thank annelizabeth1200
Stockport, United Kingdom
2 reviews
Reviewed 2 weeks ago

We had a wonderful three day stay in Florence. The experience was hugely helped by the staff at the Hotel Rivoli. They are friendly, informed and extremely helpful. We decided to try and upgrade our room - they helped us. Both rooms were great, but the willingness to change a booking quickly was really impressive. The breakfast could be better... More 

Helpful?
Thank OwenP63
DirezioneRivoli, Responsabile reception at Hotel Rivoli, responded to this review

Dear Mr Owen, I'm really glaad you had such a good weekend with us! We try to guarantee our guests the best experience we can at the Rivoli and I'm always happy to read that this happened with you. Hope to welcome you at the Rivoli soon, from all of us, our best regards. Daniele Torrini Resident Manager More 

Miami, Florida
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

Hotel Rivoli was chosen for us as one of our hotels by Tripmasters and what a lovely surprise it was! It is located at about an 8 minute walk from the train station and near restaurants and shops. The check in process was easy and the staff was courteous and spoke English. The highlight of this hotel for me was... More 

Helpful?
Thank Raquel F
London, United Kingdom
2 reviews
Reviewed 2 weeks ago via mobile

Was a surprise birthday present from my boyfriend. Hotel was easy to locate from airport just a short bus ride . Staff was very welcoming and friendly. Accommodation was clean and to a high standard 4*

Helpful?
Thank tjules
DirezioneRivoli, Responsabile reception at Hotel Rivoli, responded to this review

Dear Guest, thanks for your comment, I'm rally glad your Birthday has been such a positive experience for you and your partner. From all of us Happy birthday and, we wait for you for the next celebration. Alle the best ! Daniele Torrini Resident Manager More 

London, United Kingdom
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 weeks ago via mobile

We've really enjoyed our time in Florence and our stay at hotel rivoli. Pros - friendly staff, good buffet breakfast, clean, large bathroom with big shower with fancy jets, good central location. Cons - rooms could do with a lick of paint and drawers broken in our wardrobe. Our only significant gripe was that the huge jacuzzi in the courtyard... More 

Helpful?
Thank G B
DirezioneRivoli, Responsabile reception at Hotel Rivoli, responded to this review

Dear Guest, I'm so happy you enjoyed your stay at the Rivoli, every day we try to offer our guests the best of our attentions to guarantee them the best experience ! Thanks for writing me your suggestion concerning the temperature for the Jacuzzi, I will tell the maintenance to increase the Temperature ! I wait for your next visit... More 

Indianapolis, Indiana
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 weeks ago

Hotel Rivoli was not our choice, but chosen for us by our tour group. However, it stood out as convenient, nurturing lodging among our various locations touring Italy. Public areas are warm and welcoming. Nice room and, after a long day visiting sites, dining in their restaurant was excellent and a step above what we'd come to expect from other... More 

Helpful?
Thank Jeffrey P
DirezioneRivoli, Responsabile reception at Hotel Rivoli, responded to this review

Dear Mr Jeffrey, I'm really glad you enjoyed your stay a t the Rivoli and appreciated our restaurant Benedicta. Since the beginning of early 60es, the hotel is welcoming guests in our beautiful city, and I'm really happy you too appreciated our welcome and the way work. I hope to welcome you again at the Rivoli, for this reason from... More 

Europe
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 3 weeks ago

This hotel is fabulous and already I can't wait to come back! Its location near to main train station is excellent and only a short walk to/from everything that Florence has to offer. The hotel interior is elegant and tasteful and so was the room we stayed in. The room facilities were great and our bed was really comfortable. The... More 

Helpful?
Thank DeltaDawn2000
DirezioneRivoli, Responsabile reception at Hotel Rivoli, responded to this review

Dear Guest, I'm so glad you had such a positive experience in our hotel. We try every day to offer our guests a memorable stay in our beautifoul Florence and it is such a great pleasure to read that someone appreciated it ! Waiting to welcome you at the Rivoli, best regards from all of us. Daniele Torrini Resident Manager More 

Gosport, United Kingdom
2 reviews
Reviewed 3 weeks ago

The Hotel Rivoli is an absolute treasure, its location is perfect for visiting the sights that the city has to offer. The rooms are very comfortable, peaceful and well appointed, the staff are all very friendly, helpful and obliging. The hotel is kept spotlessly clean and fresh. Breakfast choices are varied and of a high standard and replenished frequently. A... More 

Review collected in partnership with Amoma.com

Helpful?
Thank ianhB2367HZ
DirezioneRivoli, Responsabile reception at Hotel Rivoli, responded to this review

Dear Guest ! so honoured to be "a jewel" and really glòad to read that you had such a good tine with us ! I hope to welcome you again and offer a glass of Prosecco by the Jacuzzi in our garden. Best regards, Daniele Torrini Resident Manager More 

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Staying in Santa Maria Novella

Neighbourhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Located in the old town of Florence, the Hotel Rivoli offers class hospitality with charm, as well as spacious and elegantly decorated hotel rooms and suites. The Hotel Rivoli is a 4-star superior hotel that is set inside a restored 14th-century Franciscan convent, where guests can breath the charming and unique atmosphere of this ancient historic building in the city of Florence. The restoration has highlighted the architectural details dating back to 1500 such as arches and vaults, coffered ceilings and stone columns. Guests are welcomed in an enchanting setting full of cozy atmosphere, embellished by refined common areas, which are conceived as an oasis of tranquility away from the hectic pace of the city. The Internal Patio, which was obtained from a complete renovation of the Franciscan cloister, is now dedicated to relaxation and wellbeing, featuring an unforgettable 20 sqm-whirlpool that is also open during the winter with a constant water temperature of 36° C. The location could not be better, a few steps from the Santa Maria Novella railway station, the Duomo Cathedral, Ponte Vecchio Bridge, opposite the ancient and famous Officina Profumo di Santa Maria Novella, and the most important museums. In addition to the interior elegant and spacious patio, the Hotel Rivoli guests can enjoy the quiteness of the small "garden of medlar", an exceptional lounge where to spend moments of real relax; in summer time the garden is available for breakfast and dinners prepared and served by Benedicta Restaurant , 3 Michelin forks. ... more   less 

Additional Information about Hotel Rivoli

Address: Via della Scala 33, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: $136 - $408 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Rivoli 4*
Number of rooms: 87
Reservation Options:
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Also Known As:
Best Western Rivoli
Best Western Florence
Florence Best Western
Hotel Style:
#41 Luxury Hotel in Florence
#59 Business Hotel in Florence
#66 Romantic Hotel in Florence
#82 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Rivoli staff and other travellers.
11 questions
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Questions? Get answers from Hotel Rivoli staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Courtyard upper rooms”
  • Room and balcony
 of 5 bubbles annelizabeth1200, 22 Nov 2016 | Read review
“We had room 406 which was perfect for us, it overlooked the lovely courtyard and Jacuzzi. The bed was very comfortable and spacious. All room facilities advertised were accurate.”
 of 5 bubbles ianhB2367HZ, 5 Nov 2016 | Read review
“Rooma at the rear are quiet”
 of 5 bubbles 932berylc, 3 Nov 2016 | Read review
“Room 313 was well situated if you don't mind stairs. Very quiet at night.”
 of 5 bubbles Andy2641, 31 Oct 2016 | Read review
“This hotel is in a fairly busy part of town but my room was reasonably quiet. Elevator comes quickly.”
 of 5 bubbles DCDenizen_12, 23 Oct 2016 | Read review
5 of 5
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