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Hotel de La Ville

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#58 of 421 Hotels in Florence
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel de La Ville
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698 Reviews from our TripAdvisor Community

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Showing 396: English reviews
Tokyo, Japan
Reviewed 10 August 2014

Arrived in Florence after a long flight from Tokyo and was requested to go to a different Hotel, because Hotel de La Ville was double booked... No compensation just apologized... That first night was the most expensive and the hotel that we stayed was not comparable at all. Room are nice, breakfast is so bad that is better to go...

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Helpful?
3Thank Alex J
HtlDeLaVille, Responsabile reception at Hotel de La Ville, responded to this review

Dear Guest, we are really sorry for the for unforeseen inconvenience occurred; I personally cared your stay to make it the best possible despite of the setback. Regarding the rates, you booked a not refundable and prepaid rate which was not possible to amend and that’s the reason why we had not the possibility to compensate – on this aspect...

Dallas, Texas
Reviewed 9 August 2014

I have not written a Trip Advisor review before, only read them, but our experience was so poor, I feel like I need to warn others. My husband and I stayed at Hotel de la Ville for three nights during our honeymoon trip to Italy. What a disappointment this was! We were very excited to return to Florence, but for...

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7Thank Meg S
Northern Ireland, United Kingdom
Reviewed 30 July 2014 via mobile

Great city hotel, 6 minute walking distance fom SMN train station, very close to the duomo and bell tower and an easy walk to the river. Breakfast was good with a variety of meats, cheeses, scrambled egg, croissants etc. Will definitely stay here again if I return to Florence. Check out restaurant Za Za near the food market. Best food...

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1Thank JJ100000
Beirut, Lebanon
Reviewed 29 July 2014

This hotel has an excellent location in Florence city center close to major attractions. Its has a few drawbacks though: 1- For a family with one child, the child extra bed is really small and the child can easily fall from it, so unsafe. 2- The rooms are not well sound-proof insulated and other rooms can be really noisy; 3-...

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1Thank NadineAG2014
Reviewed 23 July 2014 via mobile

Best Hotel in Florence!! I was in room 301 and it was absolutely beautiful!! The staff is very friendly and helpful. Clean and comfortable rooms. Amazing Location. Just a 10 minute walk from the train station. De la Ville is located at an excellent shopping location. Many stores and restaurants near by such as Gucci, Prada, LV, Salvatore Ferragamo, Zara,...

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Helpful?
Thank ceciliabeatriz123
HtlDeLaVille, Front Office Manager at Hotel de La Ville, responded to this review

Dear Guest, We are really happy and proud to be considered the “best hotel in Florence”! Many thanks for your great review and for making your experience the most precious word of mouth for our hotel. I am really glad that you have appreciated our services and I will extend your nice compliments to all our staff. We hope to...

Bay Village, Ohio
Reviewed 22 July 2014

My husband and I stayed at the Hotel De La Ville for our first trip to Florence two weeks ago. It was beautiful and the staff were exceptional. Beautiful high ceiling rooms, good apertivos, a beautiful buffet breakfast, and a extremely convenient location. Less than a 5 minute walk to the train station, the Duomo, and many other attractions. The...

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Thank Sandy T
HtlDeLaVille, Front Office Manager at Hotel de La Ville, responded to this review

Dear Guests, first of all we would like to thank you for choosing our hotel for your first trip to Florence and for your well detailed description of your experience. We are delighted that you enjoyed so much your stay at the Hotel De La Ville and we are really proud for your very nice words. Thank you again for...

Rock Hill, South Carolina
Reviewed 22 July 2014

Florence is an expensive city. This is true hotel (not a boutique or B&B) and for the inexpensive price (for Florence), it is a very good stay. The hotel staff was friendly, helpful and efficient. The room was clean and bathroom was good size with marble. The room was a decent size for Florence, but could get a bit crowded...

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Thank CoachRey
HtlDeLaVille, Front Office Manager at Hotel de La Ville, responded to this review

Dear Guest, we would like to thank you for staying at the Hotel De La Ville and for sharing your experience with the precious Tripadvisor community. We are pleased to have been able to satisfy your expectations and we are really glad that you have appreciated our helpful team, the cleanness and the breakfast service. I do hope that you...

Bahar ic-Caghaq, Malta
Reviewed 19 July 2014

Charming hotel.....classical and well maintained....we stayed for 1 night and it was a really nice experience. Just a walk away from city centre and safe to walk back at night. Breakfast was good with large variety.

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Thank Cil B
HtlDeLaVille, Front Office Manager at Hotel de La Ville, responded to this review

Dear Guest, thanks for sharing your nice experience at the Hotel De La Ville with the Tripadvisor community; it was a pleasure reading that you really appreciated the hotel, its location and our special breakfast service. We hope to welcome you soon again. Warmest regards from Florence Simone Canessa Front Office Manager Hotel De La Ville - Firenze

Boston, Massachusetts
Reviewed 17 July 2014

We had a great experience with this hotel. the room was a really good size and so was the bathroom. Located right in the middle of everything, on the street with all the major fashion brands. Was easy to walk to all sights without an issue. The staff was very accommodating and friendly, we actually got there early and were...

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1Thank PA44
HtlDeLaVille, Front Office Manager at Hotel de La Ville, responded to this review

Dear Guest, I am delighted to read your kind review of your first stay at the Hotel De La Ville and to hear how much the experience exceeded your expectations, especially in terms of location, room and service from our reception and breakfast staff. I am very pleased we were able to make your stay the best possible and I...

Tehran, Iran
Reviewed 16 July 2014

We stayed at Hotel de La Ville for 3 nights. The staff is very friendly and professional. Breakfast in this hotel is great, Ensa the lady at the breakfast room was very kind and helpful. The hotel is very clean and situated on one of the nicest streets of Florence. I can't wait to go back!

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Thank Naimeh J

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Staying in Santa Maria Novella

Neighbourhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Babysitting

Additional Information about Hotel de La Ville

Address: Piazza Antinori 1 (Via Tornabuoni), 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: $188 - $685 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel de La Ville 4*
Number of rooms: 68
Reservation Options:
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Also Known As:
De La Ville Hotel
De La Ville Florence
Hotel Style:
#19 Business Hotel in Florence
#37 Luxury Hotel in Florence
#46 Family Hotel in Florence
#54 Romantic Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Hotel de La Ville staff and other travellers.
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Questions? Get answers from Hotel de La Ville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“second floor is good”
 of 5 bubbles 529dewim, 2 Mar 2017 | Read review
“Drinks in hotel expensive but on the whole drink is not cheep in Florence”
 of 5 bubbles 142christinew, 13 Feb 2017 | Read review
“Any room is a good room.”
 of 5 bubbles MichaelaMalin, 24 Dec 2016 | Read review
“If you absolutely want a view, there are a few rooms with views of the church just across the small street of the hotel.”
 of 5 bubbles 261gilbertb, 19 Dec 2016 | Read review
“Single rooms are small and can be very warm”
 of 5 bubbles Lizzy1956sfo, 16 Nov 2016 | Read review
5 of 5