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    The Westin Excelsior Florence

    Piazza di Ognissanti 3, 50123, Florence, Italy
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    03/12/2017 04/12/2017
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    USD 519*
    USD 472*
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    Room & Suite (690)
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    Overview
    • Excellent74%
    • Very good20%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “arno river” (185 reviews)
    “heavenly bed” (36 reviews)
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec.4 Dec.
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    1 room, 2 adults, 0 children
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    Reviews (1,637)
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    631 - 635 of 1,324 reviews

    Reviewed 11 July 2014 via mobile

    This hotel is in a great location to walk to everything in Florence. Beautifully appointed large rooms with excellent amenities. We upgraded to a river view room. I think we could have forgone that extra cost daily. Daily breakfast is excellent and the hotel staff...More

    Thank Tennismum916
    Response from VB_General_Manager, General Manager at The Westin Excelsior FlorenceResponded 21 July 2014

    Dear Tennismum916, Thank you very much for sharing your wonderful feedback with us! We are delighted to know that we were able to entirely meet with your expectations. Your comments have been shared with the Team and very much appreciated among them. We hope we...More

    Reviewed 11 July 2014

    Hands down. This is my favorite hotel in the world. The staff is great. The room is beautiful. The location is excellent. You really can’t ask for too much more in a hotel. The hotel overlooks the Arno River and has beautiful views. Plus, it’s...More

    Thank KMichelleM
    Response from VB_General_Manager, General Manager at The Westin Excelsior FlorenceResponded 21 July 2014

    Dear KMichelleM, The title of your review says it all! We are so proud to be considered the “best hotel in the world” and to be at the top of your preferred hotels! We will keep working hard to surprise you and to make you...More

    Reviewed 10 July 2014

    Our room was delicious and luxurious. The hotel staff was extremely helpful with all our requests and the rooftop bar with great views of the Arno was an added bonus. Beautiful lobby was great for congregating and watching the world cup.

    Thank DocRenee
    Reviewed 10 July 2014

    One of my favorite hotels in the world! Simply expect Excellence in service at the Westin Excelsior Florence. The entire staff is absolutely amazing! The hotel just went under renovation this year and everything is refreshed. A must stay while in Florence!More

    2  Thank CaVok8Fly
    Response from VB_General_Manager, General Manager at The Westin Excelsior FlorenceResponded 16 July 2014

    Dear CaVok8Fly, Thank you for sharing your comments with us! We are very happy to learn that you had an excellent stay with us and that we have achieved our main goal: be your Home away from Home. We are also pleased to know that...More

    Reviewed 7 July 2014

    We have stayed several times in this hotel and always had a good time. The reception staff always welcomes you with a big smile. I must say that the service throughout the hotel is excellent. Staff is very friendly and help out wherever they can....More

    Thank An5532
    Response from VB_General_Manager, General Manager at The Westin Excelsior FlorenceResponded 16 July 2014

    Dear An5532, Thank you very much for your wonderful review! It is a great honor to receive such a detailed and amazing comment and we are more than pleased to know that you entirely enjoyed your stay with us. We will happily share your precious...More

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    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • USD 369 - USD 1,479 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #19 Family Hotel in Florence
    • #19 Romantic Hotel in Florence
    • #22 Luxury Hotel in Florence
    • #30 Business Hotel in Florence
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 171
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Orbitz, Priceline, Hotels.com, Expedia, Booking.com, Agoda, TripOnline SA, Cancelon, Hotwire, getaroom.com and HotelQuickly so you can book your The Westin Excelsior Florence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Italy >
    • Tuscany >
    • Province of Florence >
    • Florence >
    • Santa Maria Novella
    • Also Known As
    • The Westin Excelsior Florence Hotel Florence ,
    • Westin Florence ,
    • Florence Westin ,
    • Westin Excelsior Florence
    Add Photo Photos
    Traveller (971)
    Room & Suite (690)
    Dining (125)
    Pool & Beach (3)
    Hotel & Grounds (633)
    Bathroom (58)
    Business Centre & Event Rooms (13)
    Family and Play Areas (2)
    Nearby
    Santa Maria Novella
    Santa Maria Novella train station welcomes the
    majority of the people arriving in Florence, which
    might explain the hectic pace. Commuters and tourists
    come across the constant hustle and bustle of the
    station before exiting, taking a few steps and
    stopping amazed in Piazza di Santa Maria Novella. It
    is impossible not to admire the the square, housing
    one of the most charming basilicas in Florence. The
    ...More
    Santa Maria Novella Hotel
    1,700 reviews
    .36 km away
     
    The St. Regis Florence
    1,306 reviews
    .12 km away
     
    Grand Hotel Minerva
    2,016 reviews
    .33 km away
     
    Nearby Restaurants
    Trattoria Sostanza
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    Ostaria dei Centopoveri
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    SESTO On Arno
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    Trattoria dei 13 Gobbi
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    .08 km away
    Nearby Attractions
    Chiesa di Ognissanti
    212 reviews
    .06 km away
    Ognissanti
    96 reviews
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    Piazza Ognissanti
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    .07 km away
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    Ask a question
    Questions & Answers
    kathleentitus
    3 October 2017|
    Answer
    Response from BettendorfTraveler | Reviewed this property |
    Hello - unfortunately, I have stayed only at the Westin, but not the St. Regis. As you are probably aware, they are on the same piazza. I doubt that you could go wrong with either one, but it is difficult to imagine a... More
    1
    Vote
    Marlene S
    27 September 2017|
    AnswerShow all 2 answers
    Response from PaulS15 | Reviewed this property |
    Took taxi from westin to airport. It is a flat fixed fee. Approx twenty five euros
    2
    Votes
    Room Tips
    "Get one overlooking the river!"
    Read review
    "If you would like a view of the Arno River, you should request it."
    Read review
    "rooms with a view of the river or plaza,. typical modest size rooms as per european standards"
    Read review
    "Ask for a river view"
    Read review
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