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    The Westin Excelsior Florence

    Piazza di Ognissanti 3, 50123, Florence, Italy
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    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 1,686*
          USD 857*
          USD 1,686*
          USD 865*
          USD 868*
          Traveller (894)
          Room & Suite (659)
          Dining (121)
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          Overview
          • Excellent73%
          • Very good21%
          • Average4%
          • Poor1%
          • Terrible1%
          Travellers talk about
          “arno river” (178 reviews)
          “heavenly bed” (32 reviews)
          Free Wifi
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Rooftop Bar
          Fitness centre
          Concierge
          Pets Allowed
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Rooftop Terrace
          Private Balcony
          5.0 Star Hotel
          All hotel details
          The St. Regis Florence
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          #9 of 422 hotels in Florence
           
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          Rooms
          2 Jul3 Jul
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (1,560)
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          There are newer reviews for The Westin Excelsior Florence See the most recent reviews

          561 - 565 of 1,560 reviews

          Reviewed 23 July 2014

          Stayed here on a rewards trip with my employer. What a beautiful property! Rooms were tastefully decorated and hotel as a whole was well kept and clean. Service was great and I slept great each night I was here. Our room faced the piazza over...More

          Thank ut_ragazzo
          Response from VB_General_Manager, General Manager at The Westin Excelsior FlorenceResponded 24 July 2014

          Dear ut_ragazzo, Thank you for your sharing your review with Tripadvisor community! It is marvellous to know that you enjoyed your stay with us. We will personally pass on your nice comments to our staff. I hope we will have the pleasure of welcoming you...More

          Reviewed 21 July 2014

          Fab location and beautiful historic building. Unfortunately, some service hiccups which could have been easily avoided with better systems / processes. Andrea the concierge was excellent, as was one of his colleagues (I wish I could remember his name). Great to have the concierge pre...More

          Thank justanothertravelbug
          Response from VB_General_Manager, General Manager at The Westin Excelsior FlorenceResponded 24 July 2014

          Dear Justanoth, A big thank you for having shared your comments with us! It is so wonderful to know that that you enjoyed your visit and that you appreciated our wonderful location. We are very proud to have Andrea in our team and we will...More

          Reviewed 19 July 2014

          Well we came to this hotel after spending a week out in the beautiful Tuscan countryside where it was quiet and beautiful. In retrospect, I would have stayed in the countryside and traveled into Florence by train. The Westin Excelsior was a very nice hotel,...More

          1  Thank bbraswell
          Response from VB_General_Manager, General Manager at The Westin Excelsior FlorenceResponded 21 July 2014

          Dear bbraswell, Please let us thank you for taking time to post your review. We are very pleased to learn that you enjoyed your stay with us and we would like to thank you for letting us know that you appreciated the service and the...More

          Reviewed 18 July 2014 via mobile

          Where do we start - room wasn't ready when we checked in at 5pm - "your room will be ready in 15mins" turned into a 90 minute wait - 3 hours after check in we had to move rooms when the roof fell in -...More

          3  Thank Paul M
          Response from VB_General_Manager, General Manager at The Westin Excelsior FlorenceResponded 21 July 2014

          Dear Mitchpa, Please let us thank you first of all for the time taken to share your feedback with us. We sincerely value our Guests’ comments and deeply regret when their expectations are not met. Indeed, we thank you for expressing your concerns regarding the...More

          Reviewed 11 July 2014 via mobile

          This hotel is in a great location to walk to everything in Florence. Beautifully appointed large rooms with excellent amenities. We upgraded to a river view room. I think we could have forgone that extra cost daily. Daily breakfast is excellent and the hotel staff...More

          Thank Tennismum916
          Response from VB_General_Manager, General Manager at The Westin Excelsior FlorenceResponded 21 July 2014

          Dear Tennismum916, Thank you very much for sharing your wonderful feedback with us! We are delighted to know that we were able to entirely meet with your expectations. Your comments have been shared with the Team and very much appreciated among them. We hope we...More

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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Restaurant
          • Room Service
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Pool
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Laundry Service
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Pool
          Details
          • Price range
          • USD 438 - USD 2,004 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #19 Romantic Hotel in Florence
          • #19 Family Hotel in Florence
          • #21 Luxury Hotel in Florence
          • #30 Business Hotel in Florence
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 171
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Ctrip TA, Travelocity, TripOnline SA, Priceline, Hotwire, Agoda, Cancelon, Cheap Tickets, getaroom.com and HotelQuickly so you can book your The Westin Excelsior Florence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Italy >
          • Tuscany >
          • Province of Florence >
          • Florence >
          • Santa Maria Novella
          • Also Known As
          • The Westin Excelsior Florence Hotel Florence ,
          • Westin Florence ,
          • Florence Westin ,
          • Westin Excelsior Florence
          Add Photo Photos
          Traveller (894)
          Room & Suite (659)
          Dining (121)
          Pool & Beach (3)
          Hotel & Grounds (560)
          Bathroom (54)
          Business Centre & Event Rooms (3)
          Family and Play Areas (2)
          Nearby
          Santa Maria Novella
          Santa Maria Novella train station welcomes the
          majority of the people arriving in Florence, which
          might explain the hectic pace. Commuters and tourists
          come across the constant hustle and bustle of the
          station before exiting, taking a few steps and
          stopping amazed in Piazza di Santa Maria Novella. It
          is impossible not to admire the the square, housing
          one of the most charming basilicas in Florence. The
          ...More
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          .12 km away
           
          The St. Regis Florence
          1,242 reviews
          .13 km away
           
          Hotel Palazzo Ognissanti
          936 reviews
          .20 km away
           
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          Trattoria dei 13 Gobbi
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          Nearby Attractions
          Chiesa di Ognissanti
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          Questions & AnswersAsk a question
          Jodi U
          Bathroom
          11 June 2017|
          Answer Show all 2 answers
          Response from Karin C | Reviewed this property |
          Bathroom was really good . In my room I had a shower and a Bathtub . Really clean !!
          1
          Vote
          BigEasy504
          I am staying at your hotel Monday (May 22nd) and was wondering if you could assist with 7:30 pm reservations at Gullara restaurant in Rome. It was recommended by your concierge earlier in the week. My name is michael dufrene. The upcoming reservation might be under my wife's name which is Deidre Dufrene. Thanks and I look forward to your response. Mike
          19 May 2017|
          Answer
          Response from VB_General_Manager | Property representative |
          Dear Mr. Dufrene, Thank you for having contacted us! Please let me inform you that it seems that your kind request concern the city of Rome. Kindly contact the Concierge directly and I am sure they will assist you... More
          0
          Votes
          Google Translation
          Auntcyn
          Possibly the Westin. August 28 to Sept. 2, 2017. My questions are: complimentary breakfast? And... may I sign up during the stay for day trips with your concierge or must those reservations be in advance? Bargino50026 San Casciano Val di Pesa, Firenze...is the Atinori Winery. What is the cost of a private car to the area mentioned, or is ther easy public transport, or a tour??
          7 April 2017|
          Answer
          Response from Noemi C | Property representative |
          Dear Auntcyn, Thank you for contacting us. I would kindly ask if you can send me an e-mail with all the informations that you might need and I will inform the concierge about your requests. My personal e-mail is... More
          0
          Votes
          Google Translation
          Room Tips
          "River view rooms have great views of the sunset"
          Read review
          "Rooms overlooking the river."
          Read review
          "Dont take the bigger rooms on the first floor they are too dark."
          Read review
          "Rooms with a view of the river are beautiful"
          Read review
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