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The Westin Excelsior Florence

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Traveller (1065)
Room & Suite (858)
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Overview
  • Excellent74%
  • Very good20%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“arno river”(189 reviews)
“heavenly bed”(36 reviews)
“rooftop bar”(104 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
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Offers from The Westin Excelsior Florence
Offers & Announcements: Breakfast on us!
Offers from The Westin Excelsior Florence
Offers & Announcements: Breakfast on us!
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,722)
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1,026
284
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1,026
284
51
17
13
Show reviews that mention
All reviewsarno riverheavenly bedrooftop barpiazza ognissantistarwood pointsbeautiful hotelconcierge staffst regisupgraded roomtop floorold worldan upgradeluxury hotelrental cartrain stationour honeymoondinner reservations
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1 - 5 of 1,391 reviews
Reviewed yesterday

This Westin hotel is really marvelous. The location is good within a 10 minute walk from the center of Florence and across the street from the Ognissanti church and refractory. One side faces the Arno River. The building is classic. The lobby is elegant and...More

Thank journeymaid48
Hotel's Favourite
Reviewed 15 April 2018

We reserved a room one level above the lowest room size rate and received a very nice upgrade (to be clear we are platinum members), so I don't know how frequently upgrades are offered to others. See our pictures, but the room included a nice...More

1  Thank Arlington7175
Response from Noemi C, Responsabile relazioni con la clientela at The Westin Excelsior FlorenceResponded 4 weeks ago

Dear Arlington7175, thank you for sharing your experience! We are glad to hear that you have enjoyed your accommodation experience at and you are satisfied with our service any specially our team. It is really nice to read such a review. As we always strive...More

Reviewed 2 days ago

My wife and I stayed here for 5 nights as part of our two week Anniversary Trip. The hotel location was excellent, close to everything. We had a beautiful room overlooking the river and had a small balcony we could stand in and take pictures....More

Thank 4Uyes
Reviewed 2 days ago

The staff at this hotel really make it wonderful. The concierge desk is the best - they helped us with everything from restaurants to changing our train tickets. Very friendly and professional. The rooms were nice, but small. Main spaces are gorgeous and the food...More

Thank ka573
Reviewed 3 days ago via mobile

This is a very nice hotel decorated appropriately for the town. Town by the way is right outside your doorstep, a short walk through all of the amazing lanes and streets to see all of what Florence has to offer. Comfortable clean and spacious rooms,...More

Thank kingpowder76
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Laundry Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Details
Price range
USD 430 - USD 1,655 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in Florence
#19 Romantic Hotel in Florence
#26 Luxury Hotel in Florence
#30 Business Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 430 - USD 1,655 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in Florence
#19 Romantic Hotel in Florence
#26 Luxury Hotel in Florence
#30 Business Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1065)
Room & Suite (858)
Dining (146)
Business Centre & Event Rooms (13)
Amenities (9)
Family and Play Areas (1)
Nearby
Santa Maria Novella
Santa Maria Novella train station welcomes the
majority of the people arriving in Florence, which
might explain the hectic pace. Commuters and tourists
come across the constant hustle and bustle of the
station before exiting, taking a few steps and
stopping amazed in Piazza di Santa Maria Novella. It
is impossible not to admire the the square, housing
one of the most charming basilicas in Florence. The
...More
Questions & Answers
Ask a question
TamarKhrikadze
7 January 2018|
AnswerShow all 4 answers
Response from Noemi C | Property representative |
Dear TamarKhri, Can you send us your e-mail so we can contact you directly? Be well, Noemi Chiara
0
Votes
Google Translation
yensb2017
21 December 2017|
Answer
Response from VB_General_Manager | Property representative |
Dear yensb2017, Thank you for having contated us! We am delighted to confirm you our SESTO On Arno is opened to the public. We look forward to welcoming you to our splendid Location! With our best regards, The hotel... More
0
Votes
Google Translation
kathleentitus
3 October 2017|
AnswerShow all 2 answers
Response from BettendorfTraveler | Reviewed this property |
Hello - unfortunately, I have stayed only at the Westin, but not the St. Regis. As you are probably aware, they are on the same piazza. I doubt that you could go wrong with either one, but it is difficult to imagine a... More
2
Votes
Room Tips
"A room with a view of the Arno is perfect"
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"Request a room with a view of the river"
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"River views are really nice"
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"river view"
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