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The St. Regis Florence

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The St. Regis Florence
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1,159 Reviews from our TripAdvisor Community

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Showing 933: English reviews
Abu dhabi, United Arab Emirates
Reviewed 1 November 2016

Service and amenities, SPG hold the standards and the St Regis Firenza sets the standard. Appointed with all comforts and feeling of Tuscany. When you arrive it is professional service, you are taken in by the architecture and furnishings. This is an old home turned into a 5 star hotel. When we travel to Firenza we stay only at the...

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Helpful?
Thank Ramiro G
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear Ramiro G, Allow me to thank you for recommending the St. Regis hotel to the TripAdvisor community. It is motivating to read comments like yours and we look forward to welcoming you for another memorable stay with us. Ombretta – The Guest Experience Manager

Highland Park, Illinois
Reviewed 1 November 2016

After a long day of travel, we were ready to be pampered, and the St. Regis and its staff did not disappoint. We knew we were in for a treat as soon as we were ushered to sit while John took care of all the registration details. His pleasant and helpful demeanor was only the beginning. Every staff member we...

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Helpful?
Thank JBN1958
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear JBN1958, Allow me to thank you and to tell you that we are spoiled by your kind words. Actually, our staff try to be attentive and helpful in every way possible, so it’s delightful to hear they exceeded your expectations and we look forward to sharing your compliments with them. Hopefully, you will visit us again soon; we look...

Delft, The Netherlands
Reviewed 25 October 2016

I stayed a few nights for a conference. This hotel has a special style. Lush victorian decor. Lots of gold. The overall charm and style is old, ultra chic luxury, maybe a bit conservative, but just the right bit for such a place. You feel like this is the place you would run into James Bond sipping a Martini at...

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Helpful?
Thank sternenklar
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear sternenklar, allow me to tell you Wow: we could read this review over and over again. Allow us to thank you for sharing your detailed comment and kind words of praise. It is certainly a moment of pride to read that the our staff showed you a high level of service and you enjoyed our elegant room and the...

Reviewed 23 October 2016

We stayed in The St. Regis Florence over the busy Easter weekend in 2015. There are four things that make this hotel a good (not great) place to stay: 1. Location - it is located directly on the banks near lots of shopping and bridges to explore the city. 2. The staff is very helpful. They gave great tips for...

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1Thank Arthur R
New York City, New York
Reviewed 23 October 2016

I love this hotel. Have stayed here at least 6 or 7 times, first as grand and last several times as st regis. The public areas are beautiful, the service is fantastic. The rooms beautiful. The butler staff is are incredible and will attend to every and any request.The location is perfect, just 5-10 minutes from uffizi,and ponte vecchi on...

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Thank jed k
Pa
Reviewed 22 October 2016

We are staying here as I write this review. Staff wonderful. Will assist in any way possible. Hotel is showing its age. Furnishings in room need to be cleaned and perhaps repl;aced. Room are a bit much. Gaudy and heavy furnishings. Location is perfect . Surprised is the best way to describe hotel. Reviews were misleading Lobby is wonderful. The...

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1Thank mvfan
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear mvfan, We really appreciate the honesty of your comment and we are very glad to know that you found our staff attentive and helpful in every way possible.Thank you very much for having brought the other issues immediately to our attention. We gladly accept any feedback that will allow us to constantly find new ways to improve ourselves. Should...

Reviewed 20 October 2016

The hotel is absolutely magnificent! The entrance is quite modern but the bar/dining area has the most incredible stained glass, it's a soaring atrium and quite romantic and sensual, which is funny since the building was originally a convent! Right catty corner to the hotel is the convent of San Marco which houses Ghirlandaio's Last Supper, a masterpiece, and iI...

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Thank Lisa C
Reviewed 16 October 2016 via mobile

We spent 2 weeks traveling Italy and this was without a doubt our favorite hotel. The staff is exceptional and attends to your every need. This is WELL worth the money. It has a great location and the amenities are incredible. If you are thinking about upgrading to a suite - you absolutely should...it's worth the money. The butler service...

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Thank MacKenzie O
Atlanta GA
Reviewed 13 October 2016

I have stayed in St. Regis hotels and found this experience to be an outstanding experience. The staff was pleasant, helpful, and truly energetic. It felt like each and every one of the employees was thrilled to be working there. The rooms are beautifully appointed and lack nothing. The decor is modern with old world charm. The rooms are clean...

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Helpful?
Thank ATL_explorer
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear ATL_explorer, Allow us to tell you that your amazing words leave us breathless: . Actually we all live with empathy the guiding values of St. Regis Brand and we are committed every day in delivering them to our guests. It's an immeasurable honor to know that you noticed it and lived it. It would be our sincere pleasure to...

Scottsdale, Arizona
Reviewed 12 October 2016

We were choosing between the St. Regis and the Four Seasons. We chose the St. Regis because we wanted to be in the heart of Florence on the Arno. For us, this was the perfect hotel. We didn't need a pool because we spent our days with our fantastic guide, Claudia (Absolute Italy). This hotel had a gorgeous facelift to...

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Helpful?
Thank Beth L E
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear Beth L E, Allow us to tell you that you've just made our day. Thank you for your wonderful review. Should you ever decide to come back to Florence, please do not hesitate to contact me personally and I will be very glad to assure you another memorable stay with us. Ombretta - The Guest Experience Manager

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Staying in Santa Maria Novella

Neighbourhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Winter Garden by Caino
Winter Garden by Caino
Cuisines: Italian, Mediterranean, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in a sumptuous palace in the heart of the city, The St. RegisFlorence is a privileged base from which to experience Tuscany'stimeless attractions. A short stroll will bring you to the iconic Uffizi,Duomo or Ponte Vecchio’s elegant jewelry shops. Legendary for its history, Florence’s streets offer inimitable treasures.The St. Regis Florence offers 19 exquisite suites enriched with refinedfurniture and antique artworks, together with 81 elegant guestroomsdecorated with the prestigious Medici, Fiorentino and Renaissancestyles. ... more   less 

Additional Information about The St. Regis Florence

Address: Piazza Ognissanti 1, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: $520 - $1,083 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Florence 5*
Number of rooms: 100
Reservation Options:
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Also Known As:
The St. Regis Florence Hotel Florence
Florence Grand Hotel
Grand Hotel Florence
Hotel Style:
#2 Business Hotel in Florence
#3 Family Hotel in Florence
#4 Spa Hotel in Florence
#5 Romantic Hotel in Florence
#7 Luxury Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from The St. Regis Florence staff and other travellers.
22 questions
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Flemington, New Jersey

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Questions? Get answers from The St. Regis Florence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view of the Arno. Some rooms also have small balconies that are fun to use for drinks at sunset.”
 of 5 bubbles TomE437, 31 Dec 2016 | Read review
“River Room”
 of 5 bubbles georgiem344, 7 Dec 2016 | Read review
“Ask for a room with views over the river.”
  • Painting over our bed
  • The River Arno from the room
 of 5 bubbles RobH3, 24 Nov 2016 | Read review
“probably not worth the increased price for a river view.”
  • view of the city from room 512
  • Plaster art in the room
  • plaster art in the room
  • another room with a more intimate feel
  • bathroom amenities. Nothing left to need!
 of 5 bubbles TraumaJoe, 6 Nov 2016 | Read review
“River view with Balcony for a scene of the Arno River and the bridges”
 of 5 bubbles ramirog353, 31 Oct 2016 | Read review
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