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Hotel Serena

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77 Reviews from our TripAdvisor Community

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Showing 31: English reviews
Haifa
Level Contributor
154 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 20 May 2015

Actually, this is one floor of an old building converted into hotel (there is another one in that building) they have 8 rooms, relatively comfortable and very clean. Breakfast is not that great. It is just a place to sleep.

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Thank Tsvi K
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 April 2015 via mobile

Good location in some respects, but there was a fair amount of noise from outside as we faced the road. The road/area may be convenient but it is not a 'nice' area. Just an unappealing road. The hotel itself is actually just the first floor of a large old building; the other floors are other hotels (!) – I imagine... More 

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Thank Aquillyne

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Dubai, United Arab Emirates
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 April 2015

Locating the hotel was fine but exhausting dragging our heavy luggage down the crowed street which took about 10-15mins! Arrived at the hotel and had to lift heavy luggage up the flight of entrance stairs into the building. Then into the Extremely small lift to the 1st floor reception where we encountered the EXTREMELY RUDE and Grumpy looking Italian OWNER... More 

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1 Thank Sea250
Santiago, Chile
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 March 2015 via mobile

Me and my wife stayed at this hotel between Saturday, April 19th 2014 and Sunday, April 20th 2014. The hotel rooms have a very classical architecture and the hotel is located a few blocks from downtown. Also, the hotel is near to Santa Maria Novella Train Station. We recommend this hotel. PS. In the hotel there was a funny smell,... More 

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Thank p3lao
Level Contributor
3 reviews
3 hotel reviews
Reviewed 13 March 2015 via mobile

We stayed at this hotel for 2 nights (from Saturday, April 19th 2014) and in first place, Florenze is really amazing!! The hotel rooms are big and charming. The hotel is near to Santa Maria Novella Train Station and near to downtown. We recommend this hotel. PS. When we stayed at the hotel, there was a funny smell, maybe because... More 

Helpful?
Thank Jorge U
Singapore, Singapore
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 November 2014

The hotel is a stone throw away from the train station - located right behind Burger King. The room that we stayed in was good sized and it was clean and well maintained. The elderly couple that manages the place don't really speak English but they are able to comprehend and make out what you're saying so no worries. The... More 

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Thank KelvinChinWK
Shanghai
Level Contributor
66 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 22 November 2014

The best thing about Serena is that it is only 100m from the train station, but it is on a parallel street, which will spare you the hustle and bustle of the people in front of the station. Other than that, there's not much to say. The rooms are spacious. Noise is a problem from outside, and inside from the... More 

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1 Thank JerseyInShanghai
Gold Coast, Australia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 May 2014

Great hotel, perfectly located just 5 minutes from the train station. Clean and comfortable rooms and amazing breakfast! The lack of English wasn't a problem. The owner understood perfectly what we were talking about and made sure we understood him. I would definitely stay there next time I visit Florence.

Helpful?
1 Thank Voula A
Tel Aviv, Tel Aviv, Israel
Level Contributor
75 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 23 March 2014

the hotel is located less than 5 minutes from the train station.Although located in a very busy areaa the hotel is on a quiet side street.my room faced a courtyard. the hotel is in an unimposing building housing other hotels and offices. the hotel is family run, and you are made to feel very at home. Guiovani the owner seems... More 

Helpful?
1 Thank Joe S
La Serena, Chile
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 20 February 2014

The hotel is a bit old, but with wide rooms and comfortable private bathroom. The owner, a typical Italian does not understand too much English, but he manage to help if needed. Very good breakfast, nearby the train station, perfect for a few days in Florence.

Helpful?
1 Thank camifromchile

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Staying in San Lorenzo

Neighbourhood Profile
San Lorenzo
San Lorenzo’s lively merchants shout out from behind stalls with an array of products in one of the most traditional neighborhoods in Florence. Different ethnic groups join together in the large outdoor market of San Lorenzo and in the Central Market, a vast multi-floored building. Visitors are bound to fall in love with this area and in particular, with its variety of food, especially those focusing on Florentine dishes as well as international selections. Nobody leaves San Lorenzo without a shopping bag in hand or with an empty stomach.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
Official Description (provided by the hotel)
In the heart of Florence, next to the Palazzo dei Congressi and Fortezza da Basso, just in front of the Santa Maria Novella train station , the Hotel Serena offers at its costumers big, refined and confortable rooms with private bathroom, eccelent cleaning, flat TV, save box, free wireless connection, rich buffet breakfast. ... more   less 

Additional Information about Hotel Serena

Address: Via Fiume, 20, 50100, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Price Range: $90 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Serena 2*
Number of rooms: 8
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Serena staff and other travellers.
3 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room away from the entrance, for a quieter experience.”
 of 5 bubbles catqueene, 9 Jul 2016 | Read review
“Few rooms. All are good.”
 of 5 bubbles dhuniya_19, 10 Sep 2015 | Read review
“all rooms are good from what i understood tallking to others at the hotel!”
  • room
  • room
  • bathroom
  • the room
  • view
 of 5 bubbles P333EYjoes, 22 Mar 2014 | Read review
“Away from reception area!”
 of 5 bubbles MEGANR509, 14 Oct 2011 | Read review
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