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Hotel Serena

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77 Reviews from our TripAdvisor Community

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Showing 31: English reviews
Orlando, Florida
Level Contributor
67 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 9 July 2016

I stayed at a 4 star hotel in Florence last year, but this year, I had to budge more carefully, since I'm spending a lot more time in Europe. The plus sides to this hotel are the close proximity to the train station, the spacious rooms with high ceilings, the brand new bathroom fixtures, and the sweet family that runs... More 

Helpful?
1 Thank catqueene
Level Contributor
9 reviews
Reviewed 22 May 2016 via mobile

We had a good visit here for three days. If you go in expecting high end finishes and lavish amenities, you are going to be disappointed. What you will get, however, is a room that is clean, appropriately sized, and staff that's extremely nice and accommodating. The rooms could use some updating, but overall it honestly didn't detract from our... More 

Helpful?
Thank Traderbrian
Greece
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 April 2016

The twin room was small and the furniture/blankets/covers were old fashioned and very old. Our room was close to the breakfast room so it had enough noise from early in the morning. The breakast was average and the coffee could be better if you think that you are in Italy. Very friendly reception and the lobby has been renovated recently.... More 

Helpful?
Thank Stevi G
Mumbai (Bombay), India
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 September 2015

Stayed 2 nights in 1st week of July. Best place to stay if you are alighting at Santa Maria Novella Train station. It’s a 5 minute walk from the station. At the exit gate, look across the street to your left, you will see Burger King at the corner. Just take the lane next to it and turn right. You’ll... More 

Helpful?
Thank dhuniya_19
Bengaluru, India
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 July 2015

It was a revelation to see the dedication of this old couple to their hotel which made a big difference to the quality of our stay in what would otherwise be described as a modest habitation. Very near Santa Maria Novella Station on a quiet road. Don't expect any spoken English but the owner will help you with your queries... More 

Helpful?
Thank kviswanath
London
Level Contributor
70 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 24 July 2015

This small, family run hotel (just a few rooms) is on a quiet street just five minutes from Santa Maria Novella train station and close to the Duomo and the centre (5-10 mins walk through lovely streets). Rooms are spacious and clean. Ours had a safe (worth using as the security at the reception desk is very poor) and mini... More 

Helpful?
1 Thank reviewer069
Tehran, Tehran, Iran
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 10 July 2015 via mobile

Hi It's a very very good hotel Nice, neat, comfortable, good facilities, good WiFi, neat and comfortable toilet, friendly, good ambiance, very very close to train station of Florence( Firenze ) ,5 minute walking.

Helpful?
Thank Ghazal R
Kuwait City, Kuwait
Level Contributor
129 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 9 July 2015

500 mts from the station, a very nice hotel to stay. A double bed & two single in a family room. Owner run hotel, room was clean, small but cozy place for breakfast. Limited option for breakfast. The owner speaks very little English which can become a problem.

Helpful?
Thank Nitish P
1 review
Reviewed 25 June 2015

Very close to the train station and most of the attractions in the city. Rooms are clean and the breakfast is really good. The owners don't speak English, but they are really nice people and they still try to communicate with you by making jokes.

Helpful?
Thank Esra B
Pueblo, Colorado
2 reviews
Reviewed 8 June 2015

This hotel was nice, clean and comfortable! The owners were very nice and helpful. They did not speak English- but my son speaks Italian! They had a nice breakfast in the morning- which was convenient and added in the price of the room

Helpful?
Thank D K

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Staying in San Lorenzo

Neighbourhood Profile
San Lorenzo
San Lorenzo’s lively merchants shout out from behind stalls with an array of products in one of the most traditional neighborhoods in Florence. Different ethnic groups join together in the large outdoor market of San Lorenzo and in the Central Market, a vast multi-floored building. Visitors are bound to fall in love with this area and in particular, with its variety of food, especially those focusing on Florentine dishes as well as international selections. Nobody leaves San Lorenzo without a shopping bag in hand or with an empty stomach.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
Official Description (provided by the hotel)
In the heart of Florence, next to the Palazzo dei Congressi and Fortezza da Basso, just in front of the Santa Maria Novella train station , the Hotel Serena offers at its costumers big, refined and confortable rooms with private bathroom, eccelent cleaning, flat TV, save box, free wireless connection, rich buffet breakfast. ... more   less 

Additional Information about Hotel Serena

Address: Via Fiume, 20, 50100, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Price Range: $92 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Serena 2*
Number of rooms: 8
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Serena staff and other travellers.
3 questions
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Questions? Get answers from Hotel Serena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room away from the entrance, for a quieter experience.”
 of 5 bubbles catqueene, 9 Jul 2016 | Read review
“Few rooms. All are good.”
 of 5 bubbles dhuniya_19, 10 Sep 2015 | Read review
“all rooms are good from what i understood tallking to others at the hotel!”
  • room
  • room
  • bathroom
  • the room
  • view
 of 5 bubbles P333EYjoes, 22 Mar 2014 | Read review
“Away from reception area!”
 of 5 bubbles MEGANR509, 14 Oct 2011 | Read review
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