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The pleasant atmosphere of this residential area, a stone’s throw away from the Duomo of Florence, surprises everyone. A continuous flow of backpacking students provides the tranquil surroundings for the elderly residents who sit in Piazza San Marco to read the daily newspaper. Home to several universities, including the Academy of Fine Arts, San Marco is one of the most vibrant cultural centers in the city. A bridge connecting the modern cultural activity of Florence to its classic art, represented by the everlasting magnificence of the original David, resonates as a symbol of Florence and of Italy as a whole. Get lost in a Neoclassic world, a journey back in time through historic buildings like Spedale degli Innocenti (Hospital of the Innocents), San Marco church, Basilica della Santissima Annunziata, and natural jewels like the Botanical Gardens.
All reviews no lift third floor large bed great hotel quiet street central florence main attractions would definitely stay here again around the corner within walking distance perfect location train station taxis dome suitcases duomo museum
This hotel is not for eclectic travellers who like to enjoy their trips. 3 set of stairs, room not as clean as it should ( dirty sheets and hairs on bath towels ) and really small. Not staffed at night which created a few problems...More
Date of stay: November 2018
Response from RoccoAltomonte, Proprietario at Boutique Hotel HugoResponded 2 weeks ago
I premise you and I remind you that this is a family one-star Hotel and when You make a reservation You should read the information available on the website, like booking.com in your case, where it is well evidenced that :
The room and hotel overall were very clean and well decorated. I was not expected to have to climb up 3 flights of stairs to reach the hotel though.
Check-in and the staff overall were very nice and helpful. We had to check out before...More
We spent a very happy 4 days in Florence. The owners of the hotel were fantastic ambassadors.
They ordered taxis for us (Top tip, Florence does not have Uber and there are very few taxis. Be prepared!)
They recommend excellent Tuscan restaurants, which were not...More
This is a wonderful place to stay. It is a long “walk” up the stairs but well worth it. My room was inviting, clean, comfortable, and quiet. The location is very good. I think what really makes this little hotel a hidden gem is the...More
Small boutique hotel on the third floor with no lift. But once inside the hotel it is extremely nice with clean and comfy rooms. Breakfast is included and the Dome is within walking distance. Academia is just around the corner. We had an unfortunate incident...More
Date of stay: October 2018
Response from RoccoAltomonte, receptionist at Boutique Hotel HugoResponded 30 October 2018
Thanks for your review! We are happy to know that you enjoyed your stay and we are really sorry for the inconvenience of the door.
It was our mistake to haven't told you to save the owner's phone number (which is written at...More