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Hotel Mercure Siracusa Prometeo

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1,005 Reviews from our TripAdvisor Community

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Showing 181: English reviews
London
Level Contributor
112 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 2 weeks ago

The Mercure is about 5 minutes walk from the entrance to the Archaeological Park, our main reason for visiting Siracusa. We walked down to Ortygia and back - about half and hour each way. The hotel itself is clean and welcoming with a secure car park. The unheated small rooftop pool must be very welcoming in the summer but we... More 

Helpful?
Thank GreyPoundLondon
Cumbria
Level Contributor
67 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 2 weeks ago via mobile

Stayed at the Mercure as part of an Easyjet package. A bit on the edge of the city centre, but the bus from Catania stops nearby and it isn't too far to walk to tho old part (we did it several times!). Excellent desk staff, good size rooms and a good breakfast. Rooftop pool would be great in the summer,... More 

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Thank historyboy28
London
Level Contributor
55 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 21 October 2016

This Mercure is an example of modern Italian design.Rooms are well planned and comfortable. Excellent views.A bus service nearby connects the hotel to the main areas of the city centre and to Ortygia.for 1 euro as opposed to 10 in a taxi. The staff are friendly and helpful.The food is good and the wines well chosen.However,the hotel is very popular... More 

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank LondonChrisP
Edmonton, Canada
Level Contributor
114 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 11 October 2016 via mobile

We recently stayed here one night on our way out of Siracusa. The front desk staff gave us a very warm welcome, and were extremely pleasant to deal with the entire time we were there (not always the case in Sicily). The hotel was very clean, and the breakfast buffet was great too! The roof top pool wasn't as large... More 

Helpful?
Thank AlbertaBound0
Uttoxeter, United Kingdom
Level Contributor
53 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 28 September 2016 via mobile

Arrived a couple of days ago and the hotel is quite nice. The rooms are large and modern. The bathroom is let down by not having a seperate shower and the water pressure is a bit low. The breakfast buffet is adequate. The only hot food is sausage bacon and scrambled eggs. The have an ironing room and a gym... More 

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Thank derbymike
Wales
Level Contributor
49 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 25 September 2016

We stayed here on our first night on a tour of Sicily. The rooms are a good size and well appointed. They have tea and coffee making facilities, with a good bathroom and air-conditioning. It is located just opposite the Archaeological Park of Neapolis and is 30 minute walk to wonderful island of Ortigia. We decided to get a taxi... More 

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2 Thank Deceangi
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 19 September 2016 via mobile

No frills, value hotel; but great front desk service! They were more than happy to make reservations for us at the restaurant of our choice, and even recommended some excellent local places. Exactly what you expect from Mercure - clean rooms, friendly service at a great value.

Helpful?
Thank Coila L
GM_Maurizio, Manager at Hotel Mercure Siracusa Prometeo, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Siracusa Prometeo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured... More 

Amsterdam, The Netherlands
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 16 September 2016

The hotel was good, rooms were comfortable and big enough. Airco was working well. Breakfast was mainly sweet (which is fine because it is Italy), the choice was good, only the constant queue to the coffee maschine... Nice swimming pool where you can always find a spot to sit or lay down. It was very handy that the hotel has... More 

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Thank ewaewaWW
London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
Reviewed 6 September 2016 via mobile

The hotel Mercure has parking facilities and is easy to find with GPS. Our room was comfortable, clean and large enough for the two of us with luggage. Bathroom a good size. Again as in most hotels there were not enough coat hangers or drawers to unpack. The coffee and tea making facilities were good but spoilt by the polystyrene... More 

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Thank BrendaGLong
London, United Kingdom
Level Contributor
85 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 2 September 2016

I am a fan of the Accor hotels as you know what to expect, and this Mercure did not disappoint me. It is located just opposite the archaeological park in Siracusa, a 5 min drive(or 30 min walk) from Ortigia. There is free car park and amenities close by. The room was clean, service was good, there is a nice... More 

Helpful?
1 Thank Graz-London

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The hotel is centrally located adjacent to the historical archaeological zone and within close proximity to the Paolo Orsi Museum, the shopping district, as well as the historical island of Ortigia. It's an ideal structure for both business and tourist guests. The hotel offers 93 air-conditioned rooms, and includes an open-air, roof-top swimming pool with panoramic views, a solarium, a conference centre, two bars, and underground garage and external parking. The inviting, full buffet breakfast uses local Sicilian produce. ... more   less 

Additional Information about Hotel Mercure Siracusa Prometeo

Address: Viale Teracati 20, 96100, Syracuse, Sicily, Italy
Region: Italy > Sicily > Province of Syracuse > Syracuse
Price Range: $104 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mercure Siracusa Prometeo 4*
Number of rooms: 93
Reservation Options:
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Also Known As:
Mercure Siracusa Prometeo
Mercure Hotel Syracuse
Hotel Mercure Siracusa Prometeo Syracuse, Sicily, Italy
Hotel Style:
#4 Business Hotel in Syracuse
#5 Luxury Hotel in Syracuse
#6 Family Hotel in Syracuse
#7 Romantic Hotel in Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mercure Siracusa Prometeo staff and other travellers.
6 questions
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Redditch
over a year ago

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Questions? Get answers from Hotel Mercure Siracusa Prometeo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make Reception work for you. They really can help if they want to!”
 of 5 bubbles 417nicholasb, 24 May 2016 | Read review
“some rooms look out onto busy main road but no traffic noise”
 of 5 bubbles ozzy515, 22 Oct 2015 | Read review
“I'm sure all rooms are excellent”
 of 5 bubbles Murf128, 24 Sep 2015 | Read review
“Our two rooms were very good. I assume the others were too.”
 of 5 bubbles F9877GVmaryd, 10 Jul 2015 | Read review
“Face west for a view of the archaeology - south for a sea direction”
 of 5 bubbles GreyTraveller69, 21 May 2015 | Read review
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