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Hotel Mercure Siracusa Prometeo

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Hotel Mercure Siracusa Prometeo
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1,023 Reviews from our TripAdvisor Community

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Showing 184: English reviews
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Reviewed 2 days ago NEWvia mobile

Nice clean and well maintained hotel with no complaints whatsoever ever. Being part of Accor group it had served me well in many countries. The evening concierge was fantastic and advised me of some good local eateries, one of which "Olivia" I went to. I will stay here again.

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Thank InspectorLeStrade
Katowice, Poland
Reviewed 4 days ago NEW

Great breakfast, a lot to choose, room nice but noisy beacuse its near the main street. The air conditioning doesnt work now, They said it is disabled in winter but on site there is no such information

Review collected in partnership with Accorhotels.com
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Thank Dawid M
Greater London, United Kingdom
Reviewed 7 February 2017

This was such a pleasant surprise as a first class accomodation to enjoy the archaeological site just 5 minutes walk from the hotel entrance hall. With a small shuttle bus, a mere 500 yards down to the left from the hotel which will take you down to Ortygia in less than ten minutes, (every twenty minutes or so and just...

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1Thank Carrie P
London
Reviewed 18 November 2016

The Mercure is about 5 minutes walk from the entrance to the Archaeological Park, our main reason for visiting Siracusa. We walked down to Ortygia and back - about half and hour each way. The hotel itself is clean and welcoming with a secure car park. The unheated small rooftop pool must be very welcoming in the summer but we...

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Thank GreyPoundLondon
Cumbria
Reviewed 16 November 2016

Stayed at the Mercure as part of an Easyjet package. A bit on the edge of the city centre, but the bus from Catania stops nearby and it isn't too far to walk to tho old part (we did it several times!). Excellent desk staff, good size rooms and a good breakfast. Rooftop pool would be great in the summer,...

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1Thank historyboy28
London
Reviewed 21 October 2016

This Mercure is an example of modern Italian design.Rooms are well planned and comfortable. Excellent views.A bus service nearby connects the hotel to the main areas of the city centre and to Ortygia.for 1 euro as opposed to 10 in a taxi. The staff are friendly and helpful.The food is good and the wines well chosen.However,the hotel is very popular...

Review collected in partnership with Accorhotels.com
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1Thank LondonChrisP
Edmonton, Canada
Reviewed 11 October 2016 via mobile

We recently stayed here one night on our way out of Siracusa. The front desk staff gave us a very warm welcome, and were extremely pleasant to deal with the entire time we were there (not always the case in Sicily). The hotel was very clean, and the breakfast buffet was great too! The roof top pool wasn't as large...

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Thank AlbertaBound0
Uttoxeter, United Kingdom
Reviewed 28 September 2016 via mobile

Arrived a couple of days ago and the hotel is quite nice. The rooms are large and modern. The bathroom is let down by not having a seperate shower and the water pressure is a bit low. The breakfast buffet is adequate. The only hot food is sausage bacon and scrambled eggs. The have an ironing room and a gym...

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Thank derbymike
Wales
Reviewed 25 September 2016

We stayed here on our first night on a tour of Sicily. The rooms are a good size and well appointed. They have tea and coffee making facilities, with a good bathroom and air-conditioning. It is located just opposite the Archaeological Park of Neapolis and is 30 minute walk to wonderful island of Ortigia. We decided to get a taxi...

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2Thank Deceangi
Reviewed 19 September 2016 via mobile

No frills, value hotel; but great front desk service! They were more than happy to make reservations for us at the restaurant of our choice, and even recommended some excellent local places. Exactly what you expect from Mercure - clean rooms, friendly service at a great value.

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Thank Coila L
GM_Maurizio, Manager at Hotel Mercure Siracusa Prometeo, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Siracusa Prometeo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The hotel is centrally located adjacent to the historical archaeological zone and within close proximity to the Paolo Orsi Museum, the shopping district, as well as the historical island of Ortigia. It's an ideal structure for both business and tourist guests. The hotel offers 93 air-conditioned rooms, and includes an open-air, roof-top swimming pool with panoramic views, a solarium, a conference centre, two bars, and underground garage and external parking. The inviting, full buffet breakfast uses local Sicilian produce. ... more   less 

Additional Information about Hotel Mercure Siracusa Prometeo

Address: Viale Teracati 20, 96100, Syracuse, Sicily, Italy
Region: Italy > Sicily > Province of Syracuse > Syracuse
Price Range: $122 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mercure Siracusa Prometeo 4*
Number of rooms: 93
Reservation Options:
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Also Known As:
Mercure Siracusa Prometeo
Mercure Hotel Syracuse
Hotel Mercure Siracusa Prometeo Syracuse, Sicily, Italy
Hotel Style:
#4 Business Hotel in Syracuse
#6 Family Hotel in Syracuse
#7 Romantic Hotel in Syracuse
#9 Luxury Hotel in Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mercure Siracusa Prometeo staff and other travellers.
7 questions
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Island of Malta, Malta
3 months ago
Redditch
over a year ago

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Questions? Get answers from Hotel Mercure Siracusa Prometeo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all quiet the higher the better”
  • view from the roof top pool and bar over to the Archaeological site
 of 5 bubbles 699carriep, 6 Feb 2017 | Read review
“Make Reception work for you. They really can help if they want to!”
 of 5 bubbles 417nicholasb, 24 May 2016 | Read review
“some rooms look out onto busy main road but no traffic noise”
 of 5 bubbles ozzy515, 22 Oct 2015 | Read review
“I'm sure all rooms are excellent”
 of 5 bubbles Murf128, 24 Sep 2015 | Read review
“Our two rooms were very good. I assume the others were too.”
 of 5 bubbles F9877GVmaryd, 10 Jul 2015 | Read review
5 of 5