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Eureka Palace Hotel Spa Resort

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Eureka Palace Hotel Spa Resort
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516 Reviews from our TripAdvisor Community

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Showing 51: English reviews
Fair Lawn, New Jersey
Level Contributor
105 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 28 October 2016

This supposed to be 5 star hotel and I will start with the Pros. I spent there 6 night so my impression is pretty well based on long experience. The facility is good and well maintained. The people in the reception are very nice and willing to help. The SPA is very nice. The rooms are nice and facing the... More 

Helpful?
Thank Glick2013
Rishon Lezion
2 reviews
Reviewed 14 October 2016 via mobile

We visited this hotel in October 16 The location of this hotel is far from Syracuse but this is an advantage course we could drive to Avola or Etna. If you stay in this hotel you definitely should rent a car! The staff is very friendly and helpful. Air conditioner in the room work very poor and we opened balcony... More 

Helpful?
Thank Slavik Z
2 reviews
Reviewed 6 October 2016

The hotel is located a bit outside of the city, which gives a lot of quiet. In addition the view from the breakfast down to the horse track is just great. We enjoyed a lot from the restaurant of the hotel, where we ate all of our dinners - the people and the food were amazing, and the prices were... More 

Helpful?
Thank Asaf D
1 review
Reviewed 20 September 2016 via mobile

I visited the Hotel Spa in July and really enjoyed my treatment. I bought a package which included a full body massage, facial and the use of the Spa facilities. I felt really pampered by the treatments and the kindness of the stuff. The Spa is very spacious, clean and with a wonderful pool and jacuzzi. My body massage and... More 

Helpful?
Thank Laura M
Eureka2010, Responsabile relazioni con la clientela at Eureka Palace Hotel Spa Resort, responded to this review

Dear customer, thanks for the wonderful review. We are glad you had fun. We wait you soon for another relaxing break. Best regards The direction More 

Malta
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 22 August 2016

Staff at Reception where very helpful and helped us out with all our requests. Facilities are very well kept and this time Air conditioning in room was perfect. The only thing which this Hotel needs is maybe an additional Restaurant. Apart from that all was perfect and will surely be staying again in this Hotel in the future. Keep it... More 

Helpful?
1 Thank Charles M
Eureka2010, Direttore generale at Eureka Palace Hotel Spa Resort, responded to this review

Dear Mr. Charles, thanks for your kind words. Regards Enrico de' Reguardati GM More 

Ottawa
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 August 2016

The internet special on the room price was 104 euros, I thought it too good to be true, it was. The mini bar was barely stocked, there was not even a bottle of water. No pen or piece of paper, waste paper basket, dressing gown or slippers. The bed was rickety and very uncomfortable. No English t.v. and no lights... More 

Helpful?
Thank JAGWBG
Haifa, Israel
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 August 2016

the bacon and eggs were at least warm the Wi-Fi really worked as promised the water for morning showers was really hot (it was lukewarm) there were coffee and tea facilities in the room there was a functioning coffee bar in the lobby there was an English news channel such as BBC or CNN If all these little requests were... More 

Helpful?
Thank Shelly K
israel
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 May 2016

very clean. situeted in no where- so u must have a car. the stuff was usefull and very kind. the spa is very bussy. fare breakfast. the room was larg. ask for the hipodrom view. 1.5 hour drive from catania, 20 min. from the old city of ciracuza .

Helpful?
Thank ganeden93
Eureka2010, Direttore generale at Eureka Palace Hotel Spa Resort, responded to this review

Dear Guest, Good morning from Eureka Palace. Thank you for your exhaustive thoughts. Shalom Enrico de' Reguardati More 

Fareham, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 October 2015

Rooms were good size and we had a room overlooking the racecourse which was very interesting. The pool was good although I was not given a key for my locker. The downside was the food. We were in a group and had a special menu which was not good. Breakfast the only hot was scrambled eggs and I suppose bacon... More 

Helpful?
Thank Sue W
Eureka2010, Direttore generale at Eureka Palace Hotel Spa Resort, responded to this review

Dear Guest, Good morning from Eureka Palace. we thank for your kind words about our Resort and I'm sorry but sometimes, some guests have forgotten the good manners and politness. Our breakfast is Continental and not English breakfast and to be precise: hot and cold milk, italian/american coffee, cappuccino, chocolate, honey and different kind of jams portion, different kind of... More 

Jerusalem, Israel
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 October 2015

1. First and above all - mattresses are terrible - i.e. no decent night sleep. 2. Poor (a real shame) breakfast. Tiny choice and not enough! Served in the simplest and cheapest glasses (plastic) and plates and cutlery. 3. Far from everything, no public transportation. 4. Wifi functioning partly. 5. Leak in the bathroom - nobody bothered to fix. 6.... More 

Helpful?
Thank Yuval T
Eureka2010, Direttore generale at Eureka Palace Hotel Spa Resort, responded to this review

Dear Guest, Good morning from Eureka palace. 1. First of all, thank you to write your personaly opinion about our fabulous resort and your kind “good words” about my staff. 2. Breakfast, very strange, your compatriot, mr Yaronzami or Mr Charles from Malta, write an opposite version, who are right? 3. We are not in Siracuse and we never hidden,... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Free Breakfast
Official Description (provided by the hotel)
Eureka Palace has 95 rooms and 8 Suites, 3 Suites Duplex furnished with comfortable and modern design and equipped with private bathroom, LCD with satellite and, wi-fi internet, minibar, safe, air conditioning and direct phone. Suites have also a living room and a Jacuzzi.Within the Hotel there is a luxurious SPA with sauna, Turkish Bath, Mediterranean Bath, Kneipp Wasser Paradise path, ice waterfall, cold showers, multi-sensorial room, a wide relax area with tea bar.The Wellness Spa Centre has also a wide indoor and heated swimming pool with Jacuzzi, a spacious and panoramic gym equipped with the most modern equipments and an outdoor pool with solarium and comfortable changing rooms The Hotel has a panoramic restaurant, an American Bar, the Vitaminic Bar, several suitable for prestigious and elegant banquets, a comfortable meeting room that can accommodate over 300 people, and 2 small meeting room..Also outdoor patios that surround Eureka Palace Hotel, are ideal places to host trade fairs, cultural events.There is an enourmous parking area for Auto and Bus. ... more   less 

Additional Information about Eureka Palace Hotel Spa Resort

Address: Strada Spinagallo 50, 96100, Syracuse, Sicily, Italy
Region: Italy > Sicily > Province of Syracuse > Syracuse
Price Range: $132 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Eureka Palace Hotel Spa Resort 5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Eureka Palace Hotel Spa Resort Syracuse, Sicily, Italy
Hotel Style:
#6 Business Hotel in Syracuse
#9 On the Beach Hotel in Syracuse
#15 Family Hotel in Syracuse
#22 Luxury Hotel in Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from Eureka Palace Hotel Spa Resort staff and other travellers.
5 questions
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Questions? Get answers from Eureka Palace Hotel Spa Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for hippodrome side”
 of 5 bubbles Glick2013, 27 Oct 2016 | Read review
“ask for a room with a view to the track”
 of 5 bubbles , 5 Oct 2016 | Read review
“ask for the hipodrom view.”
 of 5 bubbles ganeden93, 30 Apr 2016 | Read review
“Get room overlooking racecourse”
 of 5 bubbles SueW462, 30 Oct 2015 | Read review
“Nothing special to see from any room...”
 of 5 bubbles yuvalt458, 3 Oct 2015 | Read review
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