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Hotel Vecchio Borgo

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#32 of 101 Hotels in Palermo
Certificate of Excellence
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285 Reviews from our TripAdvisor Community

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Showing 66: English reviews
Middlesbrough , U.K.
Reviewed 5 weeks ago

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Helpful?
Thank suerussell
GHS_HOTELS, Responsabile relazioni con la clientela at Hotel Vecchio Borgo, responded to this review

Bronx, New York
Reviewed 3 October 2016

We booked with Artemisia Palace Hotel well in advance but due to a error on their part we were placed in Hotel Vecchio Borgo for a night. Upon our arrival we were greeted by poor customer service by the front desk clerk. We asked where would be the best place to exchange money being that we arrived on a Saturday...

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Helpful?
Thank Matt G
GHS_HOTELS, Responsabile relazioni con la clientela at Hotel Vecchio Borgo, responded to this review

Dear Matt G, thanks for having described your stay at the Hotel Vecchio Borgo in Palermo. We are sorry that your experience was not fully successful, we will verify, where possible, that there were no communication errors with our staff. Contact us at email vecchioborgo@ghshotels.it for any request, regards

Briarcliff Manor, New York
Reviewed 2 October 2016

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Helpful?
Thank LAWRENCE J C
GHS_HOTELS, Responsabile relazioni con la clientela at Hotel Vecchio Borgo, responded to this review

Reviewed 1 October 2016 via mobile

Spend one night with my boyfriend there. Valley parking of the car 10 euro a night. It was waking distance to main attractions. The rooms are clean and spacious. Wonderful breakfast with the best Italian espresso made by this cute old man 👌

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Helpful?
Thank Kaltrina G
GHS_HOTELS, Responsabile relazioni con la clientela at Hotel Vecchio Borgo, responded to this review

Dear Kaltrina G, thanks for choosing the Hotel Vecchio Borgo for your stay in Palermo. We are happy to have met your expectations this makes us understand that we are doing a good job. Stay in touch with us for any information at vecchioborgo@ghshotels.it, regards

Reviewed 5 September 2016

This was our introduction to Sicily - stayed here first on arrival. Not the best hotel - we stayed in much better elsewhere in Sicily - but good value for money. Facilities are good, but nothing extraordinary. Room a bit on the small side but we were staying only 1 night so it wasn’t an issue. Décor of the hotel...

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Helpful?
Thank BO S
GHS_HOTELS, Responsabile relazioni con la clientela at Hotel Vecchio Borgo, responded to this review

Dear BO S, we thank you for taking the time to share your review on TripAdvisor. We are pleased that the quality / price ratio has been to your liking and that the level of cleanliness was found to be positive, we also regret your impression about the area in which the hotel is located, but please be assured that...

Rosebud, Australia
Reviewed 21 July 2016

My husband and I came here last year. We had a wonderful week, it was the one where they have a singing festival, truly amazing we would go to sleep and here beautiful music it was an amazing experience. Walking distance to the port, and shops, great location to restaurants and sightseeing.

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Helpful?
Thank Carmela D
GHS_HOTELS, Responsabile relazioni con la clientela at Hotel Vecchio Borgo, responded to this review

Dear Carmela D, thank you for your wonderful review, we are happy to have contributed to making an unforgettable week. For us receive expressions of esteem as yours is important to allow us to keep improving. Thanks for mentioning the excellent location of the hotel, perfect for really getting to know the city of Palermo. We remain available to the...

Utrecht, The Netherlands
Reviewed 9 June 2016

Very beautiful place to stay- helpfull staff, good services, very nice breakfast, we enjoyed our stay - it was bussiness trip but we felt great. WE WANTED TO SAY THANK YOU even with an delate. Next to hotel is an small market and few shops -if clients are needing something. Is amazing friendly atmosphere.

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Helpful?
Thank D T
GHS_HOTELS, Responsabile relazioni con la clientela at Hotel Vecchio Borgo, responded to this review

Dear D T, thank you for having agreed to share in the TripAdvisor community your positive experience, we are really happy that the stay has exceeded your expectations fully. We want to thank you because if we do so well our work is about our guests and receive expressions of esteem as your review is rewarding for all the work...

North Wales
Reviewed 2 January 2016

My husband and I stayed at this hotel for one night with my parents. It's a lovely hotel, excellent staff and a wonderful breakfast. There was some live music outside the hotel until about 1 a.m. which was a bit of a nuisance but the area is well known for being a bit noisy, so 1 a.m. isn't too bad...

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Helpful?
Thank VickyEd13
GHS_HOTELS, Responsabile relazioni con la clientela at Hotel Vecchio Borgo, responded to this review

Dear VickyEd13, Thank you for your review on your most recent stay with us! We're so glad that you had an excellent experience and that our location, the quality services, the cleanliness of rooms and the professionalism and kindness of our staff exceeded your expectations. We truly appreciate your comments and we hope to see you again when your travels...

Bratislava, Slovakia
Reviewed 17 November 2015

Rather good hotel on the very edge of Borgo Vecchio: it is up to you if you consider it a positive feature ;-) 7 stories building of strange shape that defined also the shape of the rooms with nothing special to mention. Breakfast good, with fresh coffee and squeezed orange juice on demand. Beware: you are in a quarter that...

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Helpful?
Thank JVa70
GHS_HOTELS, Responsabile relazioni con la clientela at Hotel Vecchio Borgo, responded to this review

Dear JVA 70, we are very pleased you enjoyed your stay at the Hotel Vecchio Borgo. Thank you for the compliments about breakfast and we're sorry if the noises at night did not make perfect your stay with us. We hope to welcome you again to make you appreciate the improvements that we make in our hotel thanks to your...

Reviewed 22 October 2015

Reception clerk very helpful and kind. Room was good and everything was working fine. Very good breakfast. Location was very convenient as few minutes away from the main square Piazza Politeama. we have also enjoyed the restaurants nearby with a variety of choice. we came on a sunday so we could enjoy the city centre with less traffic as main...

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Helpful?
Thank Luzern G
GHS_HOTELS, Responsabile relazioni con la clientela at Hotel Vecchio Borgo, responded to this review

Dear Luzern G., Thank you for taking part of your time in reviewing our structure; we are very pleased and happy that his stay was up to expectations and you have enjoyed our rich breakfast, the design of our rooms, our location over the kindness and helpfulness of our staff. Also we are very happy you enjoyed our beautiful city...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel Vecchio Borgo is a charming hotel with a warm and welcoming atmosphere. On the edge of one of the most typical and ancient markets, in the very heart of Palermo, it offers 32 free wi-fi rooms, all soundproofed, parquet flooring, furnished with poster-bed, hydro-massage shower and much more. In the elegant foyer, a cosy relax area is provided with free daily newspapers and 24-hour hot tea. The daily breakfast offers a great variety of local home-made food which is served in a comfortable room, looking out onto the ancient market. A cosy meeting-room with a seating capacity of about 10 is ideal for little successful conferences and workshops. ... more   less 

Additional Information about Hotel Vecchio Borgo

Address: Via Quintino Sella 1/7, 90139, Palermo, Sicily, Italy
Region: Italy > Sicily > Province of Palermo > Palermo
Price Range: $68 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Vecchio Borgo 4*
Number of rooms: 32
Reservation Options:
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Also Known As:
Vecchio Borgo Hotel
Hotel Vecchio Borgo Palermo, Sicily
Hotel Style:
#23 Luxury Hotel in Palermo
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Vecchio Borgo staff and other travellers.
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Questions? Get answers from Hotel Vecchio Borgo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for a high floor for great views of the city”
 of 5 bubbles suerussell, 6 Nov 2016 | Read review
“Best views of the city centre”
 of 5 bubbles CarmealDAmore, 21 Jul 2016 | Read review
“ask for an upper floor room”
 of 5 bubbles luzerng, 22 Oct 2015 | Read review
“Our upper floor was good”
 of 5 bubbles joywAustralia, 27 Sep 2015 | Read review
“There are no good rooms”
 of 5 bubbles henryb66, 5 May 2014 | Read review
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