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Massimo Plaza Hotel

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#6 of 101 Hotels in Palermo
Certificate of Excellence
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1 room 2 adults 0 children
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Massimo Plaza Hotel
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474 Reviews from our TripAdvisor Community

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Showing 186: English reviews
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London, United Kingdom
Reviewed yesterday NEW

Hard to praise this hotel enough. The location is superb with most of the sights within easy walking distance and some of the rooms (like mine) have a balcony overlooking the main square and the magnificent opera house. All the staff are amazingly courteous, thoughtful, knowledgeable and seem to be really happy to work there. Nothing was too much trouble....

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Helpful?
1Thank TomL1911
San Leone, Italy
Reviewed 2 January 2017

The wonderful city of Palermo was my first choice to celebrate leaving 2016 behind and welcoming the New Year in 2017 and although I was very late booking, I was fortunate to secure a room at the wonderful Massimo Plaza Hotel, at short notice. The room was lovely, spacious and very clean with a very large and comfortable bed. The...

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1Thank Elena K
Massimo Plaza H, Receptionist C. at Massimo Plaza Hotel, responded to this review

Dear guest, Massimo Plaza Hotel is very happy that you have chosen us for this important event, and that you have enjoyed the hotel's location, the room, the staff and the welcome that we have reserved to you. We hope to host you again for your next visit to Palermo.

Reviewed 28 December 2016

We spent our last 2 nights in Sicily in this beautiful hotel. The hotel has only 11 rooms - our family of three was very comfortable here! It is well situated, right across the street from the Massimo Theatre, and our room had a great view of the Theatre. The location was great for our wandering! The staff was attentive...

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Thank Basukship
Massimo Plaza H, Receptionist C. at Massimo Plaza Hotel, responded to this review

Dear guest, We are sorry for the little inconvenience that you had to reach us , but we are happy to be able to help you right away, and we are even more delighted that you enjoyed all the staff, breakfast and your room with view of the theater. Best regards.

New Milford, Connecticut
Reviewed 28 December 2016 via mobile

We wanted to stay in a small Sicilian hotel and Massimo Plaza hit the spot. Right across from the Massimo Teatro, it was walkable to many restaurants ( try Fud), shopping, a wonderful museum, and historical sites. The staff, Jenny, Francesca, Christian, and another young man, were outstanding. They found a guide, Yolanda, who took us on an informative and...

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1Thank Susan M
Massimo Plaza H, Receptionist C. at Massimo Plaza Hotel, responded to this review

Dear guest, We are happy that you like our hotel, and that you have very appreciated the room and its comforts, the staff and its advise, our services and the wonderful city of Palermo. Massimo Plaza Hotel Staff thanks you so much and hope to host you soon!

Sydney, Australia
Reviewed 14 December 2016

I loved the Hotel Massimo Plaza. Its position is excellent as you can walk everywhere from there. It is of course very convenient if people wish to attend an opera or concert at the Teatro Massimo, just across the square. My room had a lovely view over the plaza and the theatre. The hotel is a delightful boutique hotel with...

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Helpful?
Thank virginia320
Massimo Plaza H, Receptionist C. at Massimo Plaza Hotel, responded to this review

Dear Msr. Virginia, It is true that all the staff of the Massimo Plaza Hotel is always happy, this because we love this work, now we are happier thanks to you who have written to us this wonderful review. We will be pleased to host you in our hotel for your next stay in Palermo. Thank you again.

Haifa, Israel
Reviewed 10 November 2016

I totally agree with all the other positive comments reviewers have given about this hotel. The room was really nice - tastefully decorated, large and with a lot of conveniences - even a scale in the bathroom. Despite facing a busy street and the plaza in front of the theater, the room was quiet. It was really a delight staying...

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1Thank EliotLS
Massimo Plaza H, Receptionist C. at Massimo Plaza Hotel, responded to this review

Dear Guest, thank you for the nice review that you wrote, we are happy that you enjoyed our hotel and the staff. Sorry for some inconvenience, we hope to welcome you again in our hotel for your next quiet stay in Palermo. Best regards.

Ukiah, California
Reviewed 1 November 2016 via mobile

Situated across the square from the amazing Teatro Massimo, the Massimo Plaza Hotel has beautiful accommodations, very comfortable rooms, and a delicious free breakfast. A true Palermo experience. I highly recommend a stay at this elegant hotel.

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1Thank Leon S
Massimo Plaza H, Receptionist C. at Massimo Plaza Hotel, responded to this review

Dear Guest, Thank you very much, we hope to welcome you in our hotel for his next stay in Palermo. See you soon. Best regards.

Reviewed 31 October 2016

Fine room, clean and big. Really good breakfast. The location of the hotel super, but best of all - a fantastic staff - from reception to breakfastroom. Helpfull, smiling. with good knowledge of museeums and restaurants. Could not be better.

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1Thank Ulla G
Massimo Plaza H, Receptionist C. at Massimo Plaza Hotel, responded to this review

Dear guest, Thanks so much for what you have written to us, all the staff of the Massimo Plaza Hotel is very happy!! We hope to have you soon in our hotel. Yours sincerely.

London, United Kingdom
Reviewed 31 October 2016

First, there is a massive flight of steep stairs just to get to reception - I don't see anywhere stating this hotel is unsuitable for guests with mobility difficulties. Second, having negotiated the stairs with a heavy suitcase, I was shown to a room that was shabby to say the least. The foul musty smell in the room was overpowering....

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4Thank Orange037
Massimo Plaza H, Direttore at Massimo Plaza Hotel, responded to this review
Google Translation

Ciò che è accaduto non corrisponde alla realtà dei fatti. A Tripadvisor abbiamo già segnalato questa recensione come estorsione. Certo......

New York City, New York
Reviewed 28 October 2016 via mobile

My husband ended our trip to Italy with a three day stay at the hotel. Staff could not have been more helpful and warm attending to our every needs location perfect for our night at the opera and dinner at trattoria Mercede Day trip to cefalu from hotel very easy Thanks for everything ! Barbara and Steven

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Thank B3S3
Massimo Plaza H, Receptionist C. at Massimo Plaza Hotel, responded to this review

Dear Barbara and Steven, we are happy for what you have written to us, for us it was a pleasure to have hosted at our hotel and we hope to meet you soon. Best regards.

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Room with Teatro Massimo view! ...Located in the heart of the historical center a few minutes from all monumental and artistical attractions of Palermo, Massimo Plaza is a boutique hotel de charme, where each detail is designed to give comfort and make your stay enjoyable. The access of the hotel is a precious stairway, made of marble "Red Ammonite", with obvious Ammonite fossils typical of buildings erected at the end of the seventeenth century in Palermo. The rooms are all provided with air conditioning, SKY TV LED, free wi-fi, minibar and safe. The warm colors and the the impeccable finishes create an atmosphere that pampers the customer to whom is reserved a personalized welcome. The superior rooms have a balcony overlooking the theatre. Breakfast is customized and it is served in the room. Fresh food for celiacs and for other food intolerances. All the staff of Massimo Plaza, friendly and professional, is at your disposal 24 hours on 24. ... more   less 

Additional Information about Massimo Plaza Hotel

Address: Via Maqueda 437, 90133, Palermo, Sicily, Italy
Region: Italy > Sicily > Province of Palermo > Palermo
Price Range: $119 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Massimo Plaza Hotel 4*
Number of rooms: 11
Reservation Options:
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Also Known As:
Massimo Plaza Palermo
Hotel Massimo Plaza
Massimo Plaza Hotel Palermo, Sicily
Hotel Style:
#1 On the Beach Hotel in Palermo
#2 Family Hotel in Palermo
#3 Romantic Hotel in Palermo
#3 Business Hotel in Palermo
#5 Luxury Hotel in Palermo
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Questions & Answers

Here's what travellers have asked, with answers from Massimo Plaza Hotel staff and other travellers.
10 questions
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Franconia NH
1 month ago
kent
6 months ago
Wales
over a year ago
Calistoga, California
over a year ago

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Questions? Get answers from Massimo Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for a room with a balcony overlooking Massimo Plaza. Great for people watching!”
 of 5 bubbles TomL1911, 24 Feb 2017 | Read review
“Balcony room on via Maqueda - the street is noisy but the doors to the balcony are double glazed, minimising excessive noise.”
 of 5 bubbles Q3756SZelenak, 1 Jan 2017 | Read review
“The rooms are well sound-proofed so even facing the road is not an issue”
 of 5 bubbles EliotLS, 9 Nov 2016 | Read review
“Avoid stinky room 105! Pay the extra for a superior room if you really want to stay here, but look around for a better hotel first.”
 of 5 bubbles Orange037, 31 Oct 2016 | Read review
“Pick a room with balcony”
 of 5 bubbles ahmet6929, 10 Oct 2016 | Read review
5 of 5