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Cristal Palace Hotel

464 reviews
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Traveller (155)
Room & Suite (70)
Dining (17)
Overview
  • Excellent18%
  • Very good35%
  • Average30%
  • Poor10%
  • Terrible7%
Travellers talk about
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
Offers from Cristal Palace Hotel
Offers & Announcements: 10% off room rate
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Rooms
11 Mar.12 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (464)Write a Review
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All reviewsvia romabreakfast roomsthe staff were extremely helpfulexcellent locationpleasant hotelairport busgood sizewell located hotelstayed nightslarge roomyogurtstar hotelminute walkcakesteatro massimofisupermarket
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1 - 5 of 73 reviews
Reviewed 24 October 2017

A modern but quaint hotel located right in the heart of Palermo. The CRISTAL PALACE is easy to get to and within a stone's throw of all Palermo has to offer. Restaurants, pedestrian malls, stores both high end and local are all within a 5...More

2  Thank Joe A
Response from Ivano F, Direttore at Cristal Palace HotelResponded 30 October 2017

Dear Mr Joe A, I really appreciate your comments, You've described in few words our strenght points, as well for our aim to serve with all attentions our Guests. Awaiting for your next hotel staying, Kind Regards, Ivano F. Manager

Reviewed 18 October 2017

Pros: good sized rooms, good sized and very clean baths, good large beds, very helpful,friendly and professional staff especially front desk. Very central location. Cons: furniture could use an upgrade as well as pillows. For our group there was a very good price/quality ratio. I...More

Thank Pietro p
Response from Ivano F, Direttore at Cristal Palace HotelResponded 30 October 2017

Dear Pietro, thank you for sharing your hotel staying comments! We really appreciate your positive experience, me and the whole staff wait for your next stay! Kind Regards Ivano F. Manager

Reviewed 10 September 2017 via mobile

The furniture and decor was very old. The beds were not very comfortable. The rooms were spacious. The bathroom was clean. The best part of this hotel was the location, centrally located and you can walk to some good restaurants and the waterfront.

Thank Georgia S
Reviewed 13 August 2017 via mobile

I had read many negative reviews re this hotel. We stayed 3 nights. Firstly the hotel offers nearby parking at a fee. We unloaded our car and a staff member parked the car. The reception staff were kind and informative.Although the place is dated the...More

1  Thank lonsic
Reviewed 3 August 2017

I stayed at this Hotel for four nights in July 2017. The front desk service was friendly and efficient, and the staff were extremely helpful. (Check-in was one of the quickest I have encountered!!) The room was very well maintained and easily large enough for...More

1  Thank Peter M
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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Concierge
Banquet Room
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 61 - USD 287 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Luxury Hotel in Palermo
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
USD 61 - USD 287 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Luxury Hotel in Palermo
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Add Photo Photos
Traveller (155)
Room & Suite (70)
Dining (17)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
cs19642013
10 October 2017|
Answer
Response from Ivano F | Property representative |
Good morning! We haven't ironing service in room, you can use our laundry service, please ask to the front desk, have a nice day!
0
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Google Translation
cs19642013
25 August 2017|
AnswerShow all 2 answers
Response from Ivano F | Property representative |
Good morning! You can easily find the shuttle bus from airport to city center at arrivals gate, or use a cab, our hotel has a prefered rate, please contact us, thanks!
0
Votes
Google Translation
kigee
11 June 2017|
Answer
Response from cs19642013 |
what is the best way to get to hotel from airport
0
Votes
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Room Tips
"There is a pedestrian mall on one side of the street so it is a very quiet hotel. No need to ask for a high..."
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"Street noise can be a bit annoying; back or side facing rooms higher up could help!"
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"Avoid rooms facing Via Roma"
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"I'm sure they're all bad."
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