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Any key could open every door of every floor and some of our things where stolen. I tried to inform the stuff but most of them were ironic for no reason and rude... The view was not what we expected as we could see a...More
Thank Nefeli V
Response from salvatore r, Direttore at San Paolo Palace Hotel Centro CongressiResponded 4 April 2017
Dear Nefeli V,
We are sorry to read this review. Unfortunately we have to disprove your claims. It is not true that the keys open the rooms of other floors. Theft is a serious matter and all staff would not dare not to give attention...More
If you want a quiet, well equipped hotel, with beautiful spaces and very clean throughout, and dont mind that you are ignored by the occasional staff member - when we were staying the restaurant staff were in need of some extra training - this is...More
Thank Carrie P
Response from salvatore r, Direttore at San Paolo Palace Hotel Centro CongressiResponded 10 March 2017
Dear Carrie P,
thank you for your kind words and for finding the time to write about us. We appreciated your review and we look forward to welcome you next time you will visit Palermo. Best Regards,
This hotel is near to the main street, the traffic is very loud. It is located out of the city, so you need car or go by taxi. Needs renovation, is not 4 star hotel. But the suff is very friendly and helpfull and room...More
Thank Barbara M
Response from salvatore r, Direttore at San Paolo Palace Hotel Centro CongressiResponded 19 January 2017
Dear Barbara M,
Thank you for choosing San Paolo Palace Hotel and for finding the time to write about your experience.
We are happy that the staff was helpfull and friendly, but We are sorry that you don’t appreciate our Hotel. We would like to...More
Excellent service at San Paolo Palace. The hotel is very clean and the staff are helpful. They recommended family friendly places to go too :) we were treated very well. Will definitely visit again :)More
Thank Maria B
Response from salvatore r, Direttore at San Paolo Palace Hotel Centro CongressiResponded 19 December 2016
Dear Maria B,
Thank you for being our guest and for sharing your experience with us. It is a pleasure read that you have enjoyed your stay in our hotel. As regards the staff,we are happy to meet all requests of our customers.
The hotel is a bit dated but staff are friendly and go out of your way to help you. It is located outside of the town so a taxi is required but there are handy, local shops very close by. The conference facilities are good...More
Thank Maura Rose M
Response from salvatore r, Direttore at San Paolo Palace Hotel Centro CongressiResponded 28 November 2016
Dear Maura Rose M,
Thanks for choosing San Paolo Palace Hotel and for sharing your experience with us. It is a pleasure read that you have enjoyed your stay and the staff. We are agree with you, the seaview is amazing.
Breakfast is one of...More