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Grand Hotel et Des Palmes

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Grand Hotel et Des Palmes
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1,235 Reviews from our TripAdvisor Community

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Showing 446: English reviews
Phoenix, Arizona
Reviewed 2 days ago NEW

It has been a year, and as we plan our next vacation I am fondly rememberig last year's adventures. In my original review of hotel des Palmes it was not discussed, but I am ready to divulge our experience wirh a ghostly posession in our room during the wee hours of the night. I awoke abruptly due to a hard...

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Thank Susan M
Llandeilo, United Kingdom
Reviewed 4 days ago NEWvia mobile

A very good area to base yourself to see major sights within Palermo. As we stayed off season the rate was extremely favourable. Elegant, comfortable but slightly faded room. Corridors are rather long! Glamorous breakfast room with 30s music. Fair choice but absolutely awful coffee. So disappointing for a hotel in Italy. Rather dried up cooked food. Staff are very...

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Thank Jd0ts
Helsinki, Finland
Reviewed 1 week ago

The staff was very kind and service-minded both at the reception and in the breakfast room. Breakfast room was very fine and big. Our room (227) should be renovated as soon as possible. Both in bathroom and in bedroom various damages caused by the humidity/water could be seen. The wall to wall carpet was very dirty. When we asked they...

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Thank Sirkka P
Reviewed 4 weeks ago

Cleaning staff WILL STEAL YOUR VALUABLES. I would NEVER stay here again. My wife and I were on our honeymoon through Sicily and this hotel ruined our trip when we came back to our room one evening to find my wife's bag had been gone through and around $16k worth of jewelry was stolen. We should have put it in...

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2Thank Michael G
Berlin, Germany
Reviewed 4 weeks ago via mobile

I am all for old world charme but filth and carelessness isn't part of it. The first room we were presented with reeked of smoke and from furniture to carpeting everything was either broken, dirty or stained. We asked for another room and had the same experience except for the stench. This house is a depression in form of a...

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Thank Noa C
London, United Kingdom
Reviewed 5 January 2017

We loved this hotel for its elegant charm and old-fashioned sense of style. But more to the point we were impressed by the service and courtesy of the staff. Our bedroom and bathroom were impeccable and fresh linen provided every day. Some critics had whinged about stains on some carpets...well hardly a big problem!! Location is brilliant. I can honestly...

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1Thank russell898
Helsinki
Reviewed 4 January 2017

"I was recently in this hotel and I really felt very good. I arrived with certain prejudices due to some negative opinions read prior to my going, but being there, I really enjoyed a very pleasant stay: Staff quite friendly and professional, breakfast very nice, breakfast room mirror is fantastic! ! And my modest but beautiful room looked like a...

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1Thank Puchymusic
Bologna, Italy
Reviewed 17 December 2016 via mobile

Perfect located in the historic center the hotel offers everything you need while visiting Palermo. The rooms are big and furnished with original art Deco, also the breakfast room and bar. You can leave the car in front of the hotel, they will park it for you (extra cost), breakfast is typical Italian and good quality. Nice and helpful staff...

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Thank myfoodiemap
Reviewed 16 December 2016 via mobile

The rooms are smelly and run down. The carpet is filthy, the wall has many marks, furniture all run down. The size of the room is excellent with a good size bedroom, but who cares when it is in this terrible conditions . Staff is very friendly and tried to help to find a solution. At the end I slept...

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2Thank Gaiamdp
Reviewed 5 December 2016 via mobile

Sometimes faded majesty is more attractive than squeeky modern. It does mean that one can do a waltz in the bedrooms; spacious. And... bathrooms with walk in showers. The position of the hotel on Via Roma is ideal for tourists on foot. Nothing is ever perfect. Ask for, 'senza gluten' at breakfast... I thought I'd got my verbs wrong and...

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Thank Andrew T

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
LOCATED IN THE HISTORICAL CENTRE OF PALERMO, SICILYFounded in 1874 and renovated in 1907 by one of the great masters of the Art Nouveau Style, Ernesto Basile, the exquisite Grand Hotel Et Des Palmes hotel exudes historical charm. Grand decor of marble floors and antiques combine nicely with very latest technology to make your stay a memorable one. The recently restored restaurant, bar and banquet room can host all your personal and professional events in great style turning them into unforgettable moments. ... more   less 

Additional Information about Grand Hotel et Des Palmes

Address: Via Roma 398, 90139, Palermo, Sicily, Italy
Region: Italy > Sicily > Province of Palermo > Palermo
Price Range: $100 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel et Des Palmes 4*
Number of rooms: 177
Reservation Options:
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Also Known As:
Grand Hotel Palermo
Grand Hotel Et Des Palmes Palermo, Sicily
Hotel Style:
#16 Family Hotel in Palermo
#17 Luxury Hotel in Palermo
#21 Romantic Hotel in Palermo
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel et Des Palmes staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Send off your laundry in the morning and it will be returned beautifully laundered in the evening.”
 of 5 bubbles russell898, 5 Jan 2017 | Read review
“"My room was wonderful! No noise, with curtain adjustment to avoid the sunlight, a super comfortable bed.”
 of 5 bubbles Puchymusic, 3 Jan 2017 | Read review
“Rooms on the courtyard are quieter.”
 of 5 bubbles Gadabout777, 21 Nov 2016 | Read review
“Check all reviews before you book”
 of 5 bubbles QuePasa405, 15 Oct 2016 | Read review
“Go to another hotel”
 of 5 bubbles 334laurieb, 11 Oct 2016 | Read review
5 of 5