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The hotel is tucked away in a Piazza just of the main street with it's entrance in a very quiet side street. The inner courtyard with a collonaded walkway and patios with lovely seating areas with only the sound of the tinkling fountain to break the silence is quite magnificent. It is usable in all weathers thanks to the sliding roof that can come over should it rain. I recommend seeking out the toilet with wheelchair access as its location is quite unique (spoiler alert - it's in the old vault with huge 30cm thick steel doors). The room was very large and well appointed; the bathroom, a great mix of historical character and utility. The included breakfast was super and the addition of free champagne, most welcome for those who wished it - or to make up bucks fizzes. Not too opulent or with service too fawning to make one uncomfortable but with just the right mix of quality build and fittings with attentive service to put this in my top 3 hotels I have stayed in (out of many hundreds). I very welcome alternative to modern concrete and glass edifices.
This hotel looks very grand from the outside, and even as you enter from the side through revolving glass doors, with its beautiful atrium to the right and the efficient offices to the left. But our room (208), while nicely decorated on the whole and spacious, overlooked a dingy cul-de-sac; there wasn’t enough storage space (more storage in the hall, but the clothes rail itself was up so high it was difficult to reach); the bed was hard (like most Italian beds) and since I like a soft bed I bring a 2” thick foam rubber square to lie on.
The bathroom was very dated - bath nice length but so high off the floor it was difficult to get into and out of safely; also the bottom of the bath was smooth and dangerous; the grouting around the top edges of bath had been replaced at some time with incongruous 1” wide dark brown grout; the shower-head sprayed water across the window surface 6’ away. On the positive side, it had 2 sinks and a bidet, and was spacious enough that 2 people could work side by side in comfort.
The room, on the bright side, was very quiet, had an easily operated safe, there was free wifi, the staff were friendly and helpful, there was an excellent laundry service, efficient AC, and downstairs the beautiful large atrium to enjoy.
The dining room was quite nicely appointed and the breakfast buffet fine for a basic (cold) continental buffet. The food provided for our one and only meal there sounded wonderful but didn’t live up to its promise.
Because of its excellent location and the fact that there’s a dearth of good hotels in the area, it’s good for 3 stars. Should be 3.5 really, but in all honesty it doesn’t merit a 4.
This hotel is very conveniently located in the heart of the city in a classical building with a huge lobby with a large roofless cloister. The room was spacious but a little quirky with three steps down to the bathroom.
When we checked into the hotel it was late in the evening and on entering our room we thought we must have been allocated the wrong room because it was so large. It was on the third floor with windows facing a back courtyard. The room itself must have been 20 metres long and the bathroom was also large. The buffet breakfast was great. You just need to beware that if you hop up from the table to fetch something else from the buffet, you might find the staff have cleaned your place and removed your drinks etc. The room was very quiet and clean and the hotel centrally placed in the city.
Spent a couple of nights on a business trip. Luxurious hotel in a historical palace. The main hall is what gives this hotel a unique taste among other same level accommodations. The room was elegant and quiet, everything perfectly clean. Excellent breakfast with fresh typical pastry. The spa is an added value, I had a massage at a reasonable price. Highly recommended
as far as I recall this hotel is inside ZTL so private cars without special permits can not enter the area. If you are renting a car then contact the hotel and they will advise re parking options and permits to enter the... More
as far as I recall this hotel is inside ZTL so private cars without special permits can not enter the area. If you are renting a car then contact the hotel and they will advise re parking options and permits to enter the area. We parked the rental car outside of ZTL on the street (for free) and then took a taxi to the hotel, we had car for just 2 days in Palermo to do some day trips. The taxi fare was not much more than parking inside ZTL and paying for the permit (daily?) plus for parking itself.