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UNA Hotel Palace

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1,582 Reviews from our TripAdvisor Community

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Showing 693: English reviews
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Annapolis, Maryland
Reviewed yesterday NEW

This hotel is in a perfect location in the center of town. They have a beautiful roof top restaurant with a great view. The only problem is their beds are extraordinarily hard, and the their pillows are very stiff. Good breakfasts and good internet access. Too bad sleeping was not so comfortable. Ken

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Helpful?
Thank Keninannapolis
UNAHotelPalace, Guest Relations Manager at UNA Hotel Palace, responded to this review

Dear Mr. Ken, thank you very much for sharing your opinion on TripAdvisor and we are happy to read that you too, can enjoy both our hotel perfect location and the panoramic Etnea Roof Bar & Restaurant during your group tour travel. Your feedback is very important for us because it helps to monitor our services and guests’ preferences such...

Brussels, Belgium
Reviewed 3 days ago NEWvia mobile

Located at the heart of the city, so close to the main square, this hotel has a simple and elegant decoration which gives you quite a relaxing environment. Its junior suites are simple duplex units with a high ceiling. Very nice place to relax.

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Helpful?
Thank Alice Man Kwan C
UNAHotelPalace, Guest Relations Manager at UNA Hotel Palace, responded to this review

Dear Madame, thank you very much for sharing your relaxing and nice stay experience with us and the other travellers on TripAdvisor, that like you can choose UNA Hotel Palace too for the convenient central location experiencing the movida and city life of Catania and at the same time enjoy absolute relax in our elegant decorated property. Hoping to welcome...

New York City, New York
Reviewed 4 days ago NEW

We just stayed at the Una in Catania for a nite, and it was such a memorable stay. The location of the hotel is perfect, right on a most happening street. They had valet parking for a fee, which was awesome. The reception staff were wonderful and very helpful with any questions and planning. The terrace cafe is beautiful with...

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Helpful?
1Thank Anasoma
UNAHotelPalace, Guest Relations Manager at UNA Hotel Palace, responded to this review

Dear Sir and Madame, first of all, we would like to thank you sharing your stay memorable experience with the huge worldwide TripAdvisor's community and considering UNA Hotel Palace, such a wonderful hotel. Our daily mission is to make your travel experience, something so special, so appealing, so lovely and close to your desires, then the real one exactly for...

San Francisco Peninsula
Reviewed 6 days ago NEWvia mobile

Excellent location for major tourist destinations, dining and shopping (department store, fashion). Larger hotel feel. Our room was large enough and attractive enough. We had to call to get fan/heating/cooling to work, and even then we opened the door (small shared balcony) to cool it off. In room wifi was terrible and there was limited in room storage. Lighting was...

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Helpful?
Thank lsmkw
UNAHotelPalace, Guest Relations Manager at UNA Hotel Palace, responded to this review

Dear Madame, thank you for taking the time to post your review about UNA Hotel Palace on TripAdvisor. We are most grateful for your feedback, which is such a valuable source of information for us, regardless of whether, it is good or bad, and helps us to monitor the service we provide. We were delighted to read that overall you...

Reviewed 1 week ago via mobile

Great hotel in the city center. Great room, great breakfast and really helpful and friendly staff. Will definitely recommend and book again if in Catania. Hotel is located in the central via Etnea within walking distance of local amenities,restaurants and shops. Taxi from the airport cost averagely €25.

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Helpful?
Thank R_B_Ginger
UNAHotelPalace, Guest Relations Manager at UNA Hotel Palace, responded to this review

Dear Madame, thank you very much for posting this review on TripAdvisor and sharing with the other travellers, how great and comfortable was your stay at UNA Hotel Palace, so that, you can recommend and consider it your preferred hotel accommodation, coming back to Sicily. You can be sure that our greatest pleasure will be to welcome you again and...

Tampa, Florida
Reviewed 1 week ago via mobile

We were in Catania for three on a Sicily tour. This hotel exceeded expectations. Luxury amenities. Gorgeous lobby and rooftop restaurant with volcano views. Nice breakfast buffet, with Italian and English/American options. Located on a major shopping street, a few blocks from the cathedral square. Could not be any more convenient

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Helpful?
Thank TampaRover
UNAHotelPalace, Guest Relations Manager at UNA Hotel Palace, responded to this review

Dear Sir and Madame, it is our greatest pleasure to read here on TripAdvisor that you recommend our hotel in Catania to the worldwide travellers and that we were successful in providing you a great tour experience exceeding your expectations, thanks to our cares and high quality services. Your words make us feel proud o and are the best reward...

Ramat Hasharon
Reviewed 1 week ago

Stayed there for 3 nights. Pros: Centrally located. Parking available at extra cost. Clean and good service by front desk and team. Delivers 4 stars standard. Most major foreign TV channels. Free wi fi. Cons: No in room coffee.

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Helpful?
Thank beyo43
UNAHotelPalace, Guest Relations Manager at UNA Hotel Palace, responded to this review

Dear Sir, thank you for taking a little of your time to write your review on TripAdvisor, for us representing a source of information, that helps us to monitor our services to get closer and closer to our guests expections. We see that your general comment is positive, appreciating the hotel central location, the parking service, the cleaness of the...

Chicago, Illinois
Reviewed 2 weeks ago

Within walking distance to the major tourist sites, plenty of shops, restaurants and cafe along the same street. The roof top terrace has a full view of Mt. Etna. The staff was helpful. Even though the hotel was situated on a busy street, the room was very quiet. The hotel room was showing its age. We encountered pluming problem in...

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Helpful?
Thank FYL003
UNAHotelPalace, Guest Relations Manager at UNA Hotel Palace, responded to this review

Dear Sir and Madame, we would like to thank you for writing this review on TripAdvisor and sharing with the other travellers your stay and recommending our UNA hotel in Catania, for the city prime location and the helpfulness of our team. All our guests can experience by us a pleasant experience, thanks to our staff attentions and cares, the...

Manchester, United Kingdom
Reviewed 2 weeks ago

hi this hotel was amazing it has recently been refurbished, beautiful inside , when we arrived we had friendly welcome , the receptionist was very polite and very helpful, he had good understanding regards speaking english , the room was upgraded for us it was a special occasion for me and my wife, the room was a good size modern...

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1Thank Emmits
UNAHotelPalace, Guest Relations Manager at UNA Hotel Palace, responded to this review

Dear Sir, we would like to thank you for taking the time to post your review on TripAdvisor and providing you feedback about your stay at UNA Hotel Palace more than a four-stars hotel, because it is amazing, it has an excellent location and our team is so attentive, taking care of every details for you to make your travel...

New York City, New York
Reviewed 4 weeks ago

Located on Main Street, center of town. Can walk to almost everything. Staff very helpful, pleasant and courteous. Breakfast buffet excellent, nice room. Rooftop bar/restaurant pricey but view amazing. Would recommend.

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Helpful?
Thank sew0915
UNAHotelPalace, Guest Relations Manager at UNA Hotel Palace, responded to this review

Dear Sir, it is so pleasant to read your feedback about UNA Hotel Palace and we thank you for recommending it and appreciating our services. It is rewarding for us and helpful for the other TripAdvisor's travellers that like you can choose it, for several reasons : its convenient city centre location, the delicious breakfast, the roominess, the Etnea Roof...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A prestigious building dating back to the early 1900s, in the artistic and commercial heart of Catania, was already an historical luxury hotel. The restoration project has been carried out in the view of maintaining the Sicilian style and traditional cultural heritage. The hotel provides 94 rooms and 9 meeting rooms, fitness centre, Turkish bath, indoor parking, elegant banquet room, roof garden, panoramic terrace with restaurant and American bar. SERVICES: SKY FREE in all the rooms.Internet connection with Wireless system.Pillow Wow:a pillow for every need. All our pillows are made with natural, anti-allergic fibres,Neckroll Pillow, soft and relaxing, filled with wheat chaff Kapok pillow with a soft and elastic covering to fit perfectly around the neck of each guestFirm latex pillow for those who suffer from neck acheGoose-down pillow – extremely soft and naturalFree use of fitness roomTurkish bathLaundry and ironing serviceCovered pay car park6 large rooms equipped for guests with impaired mobility Voltage 220 V UNA RESTAURANTThe UNA Hotel Palace has two large restaurants serving Sicilian specialities and fresh fish as well as a wide selection of wines from our cellars to enjoy with your meal.The UNA Restaurant is situated on the first floor and, in keeping with the tradition of old city buildings, looks out onto an internal courtyard of lava stone. The ample size of the dining room, together with its minimalist décor, makes it the ideal for business lunches and private parties. It seats up to 120.The Roof Garden, an “à la carte” restaurant, is on the 7th floor. From here you can enjoy a unique and spectacular view of the roofs of the city as well as the outline of Mount Etna to the north and a glimpse of the sea to the south. It seats up to 30.A special menu is available with a selection of the chef’s specialities.Open every dayBreakfast: from 7.00 a.m. to 10.00 a.m.Lunch: from 12.30 a.m. to 2.30 a.m.Dinner: from 8.00 p.m. to 10.30 p.m.UNA CAFÉThe UNA Palace Hotel has two delightful bars.The UNA Café next to the hall, is perfect for a coffee break or as a meeting point, especially in the colourful Mediterranean style Privè .The Roof Garden with a unique view of Mount Etna and the city rooftops.ROOF GARDENThe Roof Garden on the 7th floor offers guests a unique view of Mount Etna and the city rooftops. Here guests can enjoy our barman’s carefully prepared cocktails, or sip one of the drinks from our vast selection on the drink menu.There is also a wide selection of teas from all over the world and of delicious hot chocolates.From 7.30 p.m to 10.30 p.m. the bar provides the most fashionable Happy Hour in the city, with a rich buffet of appetizers to satisfy even the most refined taste.Open from 10.30 a.m. to midnight. ... more   less 

Additional Information about UNA Hotel Palace

Address: Via Etnea 218, 95131 Catania, Sicily, Italy
Region: Italy > Sicily > Province of Catania > Catania
Price Range: $163 - $405 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — UNA Hotel Palace 4*
Number of rooms: 94
Reservation Options:
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Also Known As:
Una Hotel Catania
UNA Hotel Palace Catania, Sicily
Hotel Style:
#1 Family Hotel in Catania
#1 Business Hotel in Catania
#2 Romantic Hotel in Catania
#3 Luxury Hotel in Catania
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Questions & Answers

Here's what travellers have asked, with answers from UNA Hotel Palace staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“inside facing room”
 of 5 bubbles beyo43, 17 Mar 2017 | Read review
“room at the front of the hotel has a lot traffic being the main street”
 of 5 bubbles Emmits, 8 Mar 2017 | Read review
“Room 501 is below the gym so can get a bit noisy.”
 of 5 bubbles magoodliffe, 21 Feb 2017 | Read review
“Rooms on the West side are facing the mail street and can be noisy, East side is quite but not much of a view.”
 of 5 bubbles U3808OMmichaelh, 6 Feb 2017 | Read review
“they are all good”
 of 5 bubbles michael1958186411, 20 Jan 2017 | Read review
5 of 5