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UNA Hotel Palace

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UNA Hotel Palace
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1,607 Reviews from our TripAdvisor Community

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Showing 705: English reviews
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Rome, Italy
Reviewed 3 days ago NEW

The hotel is located in a fantastic position in the centre of Catanya. I have stayed here several times now for work, and have had rooms of varying quality. However, my most recent stay on 21st of April was the least comfortable. Staff at reception are extremely friendly and checking was flawless, however when I arrived at my room it...

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Helpful?
1Thank Briefsbearuk76
UNAHotelPalace, Guest Relations Manager at UNA Hotel Palace, responded to this review

Dear Sir, we would like to thank you for taking the time to provide us your feedback on TripAdvisor which will help us to monitor the quality of our services. It is a pleasure to read that you have stayed several times in our design centrally located city hotel during your business travels, enjoying our hospitality and different room categories....

Taormina, Italy
Reviewed 4 days ago NEWvia mobile

It's a very nice hotel, modern and up to standards for most I would assume. It's perfect for business trips or shorts stays where one wishes to shop or visit the market which happens a walks distance away ! Staff were very helpful and venue was clean and well kept

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Helpful?
Thank stranacrazyinlove
UNAHotelPalace, Guest Relations Manager at UNA Hotel Palace, responded to this review

Dear Madame, thank you very much for this review and sharing your pleasant stay experience with the other travellers on TripAdvisor. We are delighted to read that you had a very good time in our city centre located property and that our services perfectly met your expectations during your last business trip. We hope we will have the pleasure again...

Reviewed 5 days ago NEW

Great service, good and clean room and very central. BUT no view. We could not even see the sky, which made the room very dark. There were only a few rooms in the hotel that faced inwards and we were given one of them, room 425. When booking a room I assumed all rooms faced outwards. I strongly recommend that...

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Helpful?
Thank Stein H
UNAHotelPalace, Guest Relations Manager at UNA Hotel Palace, responded to this review

Dear Sir, we would like to thank you for providing your opinion on TripAdvisor thus allowing us to monitor our services and improve of necessary and get closer and closer to our guests' expectations. On this matter, we would like to clarify both for you and the other readers that our property has 94 rooms, and different room type such...

United States
Reviewed 1 week ago

a very modern hotel in the heart of the shopping and cuisine area of catania, the rooms are lovely and the food was very good . the hotel is well laid out and the inner court is lovely and very quiet for sleeping

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Helpful?
Thank drudol
UNAHotelPalace, Guest Relations Manager at UNA Hotel Palace, responded to this review

Dear Madame, thank you very much for this review and sharing your lovely stay experience with the other travellers on TripAdvisor. We are delighted to read that you and your friends had a very good time in our city centre located property and that our services greatly met your expectations. We hope we will have the pleasure again to welcome...

Mudgeeraba, Australia
Reviewed 1 week ago

Best hotel in Rome. So welcoming, rooms very spacious and comfortable. Breakfast was enjoyable. Very close to metro which we used all the time to go all over Rome, also close to Termini. Will return in 2019

Review collected in partnership with this hotel
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Helpful?
Thank Sheila T
UNAHotelPalace, Guest Relations Manager at UNA Hotel Palace, responded to this review

Dear Madame, thank you for sharing this review with the other TripAdvisor travellers and we are really pleased to read both that you had such a memorable experience and you are willing to repeat it, during your next travel in the beautiful Italy. As you mentioned, UNA Hotel Roma is very well located near Termini railway station in the heart...

Reviewed 2 weeks ago via mobile

Had one night here, hotel and staff were excellent. We had an executive room which was excellent. Also had drinks and then also breakfast on the roof terrace. Thoroughly recommended. Staff couldn't have been better

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Helpful?
1Thank Jonathan L
UNAHotelPalace, Guest Relations Manager at UNA Hotel Palace, responded to this review

Dear Sir, thank you very much for sharing your lovely stay’s experience with us and the other travellers on TripAdvisor. We are delighted to read that you appreciated our assistance in making your stay here as pleasant as possible and something to remember for the quality and delicious services, such as our typical and additional Etnea Roof Breakfast. Our guests...

Qormi, Malta
Reviewed 2 weeks ago

UNA Hotel palace in Catania in my opinion is one of the best hotels in Catania, It is situated in a very busy road, full of shops called Via Etnea, The hotel has all the facilities, one expect to find, The rooms are very comfortable and clean, On entering the Hotel, one is welcomed from a very nice staff at...

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Helpful?
1Thank lydiavella
UNAHotelPalace, Guest Relations Manager at UNA Hotel Palace, responded to this review

Dear Madame, thank you so much for recommending UNA Hotel Palace to the worldwide travellers of TripAdvisor and sharing your desire to come back here again, providing us such a positive feedback. It is our "UNA" mission to deliver to every guest a memorable travel experience, characterized by our “made in Italy” hospitality, made up of care of details, exclusive...

kent
Reviewed 2 weeks ago

What a great hotel , on arrival we was upgraded to a suite . What a treat that was . We didn't have a view but That didn't bother us. We had a bug. Enron a living room and a big bathroom with bath and shower. The bed wS rock hard but I slept like a log. The location was...

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Helpful?
Thank harcster
UNAHotelPalace, Guest Relations Manager at UNA Hotel Palace, responded to this review

Dear Madame, thank you for taking the time to share your positive review about your lovely stay at UNA Hotel Palace with us and with the other TripAdvisor’s travellers. It is always a pleasure to receive feedback from our guests and to obtain their perspective of the hotel, one of the best ways for us to get more about our...

Washington DC, District of Columbia
Reviewed 3 weeks ago

I stayed here one week for business. It is in a nice area with shops and places to eat nearby. Nice view of Mt. Aetna. Staff is pleasant. Breakfast buffet very nice. Room was small but clean. The balcony was good for air, but it was like a cement cell with high walls you could not see over. The bed...

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Helpful?
1Thank WheelzUpGal
UNAHotelPalace, Guest Relations Manager at UNA Hotel Palace, responded to this review

Dear Madame, we would like to thank you for taking little bit of your precious time and provide us your feedback about your stay at UNA Hotel Palace, which helps us to monitor our services. We are really glad to read that your appreciated our teamwork whose mission is to make your travel experience as pleasant as possible and taking...

Sacramento, California, United States
Reviewed 3 weeks ago

There place is 4 stars. It's really clean and beautiful right in the city center. We walked four blocks to our left and you right in the middle of old town, the fish market, the Duomo in town and really good restaurants.

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Helpful?
Thank Margie C
UNAHotelPalace, Guest Relations Manager at UNA Hotel Palace, responded to this review

Dear Madame, thank you very much for taking a little of your time to write such a positive review on TripAdvisor and giving your highest rating at UNA Hotel Palace. It is a great pleasure to read that you appreciated the quality of our services and we were successful in providing you an enjoyable stay experience in our city centre...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A prestigious building dating back to the early 1900s, in the artistic and commercial heart of Catania, was already an historical luxury hotel. The restoration project has been carried out in the view of maintaining the Sicilian style and traditional cultural heritage. The hotel provides 94 rooms and 9 meeting rooms, fitness centre, Turkish bath, indoor parking, elegant banquet room, roof garden, panoramic terrace with restaurant and American bar. SERVICES: SKY FREE in all the rooms.Internet connection with Wireless system.Pillow Wow:a pillow for every need. All our pillows are made with natural, anti-allergic fibres,Neckroll Pillow, soft and relaxing, filled with wheat chaff Kapok pillow with a soft and elastic covering to fit perfectly around the neck of each guestFirm latex pillow for those who suffer from neck acheGoose-down pillow – extremely soft and naturalFree use of fitness roomTurkish bathLaundry and ironing serviceCovered pay car park6 large rooms equipped for guests with impaired mobility Voltage 220 V UNA RESTAURANTThe UNA Hotel Palace has two large restaurants serving Sicilian specialities and fresh fish as well as a wide selection of wines from our cellars to enjoy with your meal.The UNA Restaurant is situated on the first floor and, in keeping with the tradition of old city buildings, looks out onto an internal courtyard of lava stone. The ample size of the dining room, together with its minimalist décor, makes it the ideal for business lunches and private parties. It seats up to 120.The Roof Garden, an “à la carte” restaurant, is on the 7th floor. From here you can enjoy a unique and spectacular view of the roofs of the city as well as the outline of Mount Etna to the north and a glimpse of the sea to the south. It seats up to 30.A special menu is available with a selection of the chef’s specialities.Open every dayBreakfast: from 7.00 a.m. to 10.00 a.m.Lunch: from 12.30 a.m. to 2.30 a.m.Dinner: from 8.00 p.m. to 10.30 p.m.UNA CAFÉThe UNA Palace Hotel has two delightful bars.The UNA Café next to the hall, is perfect for a coffee break or as a meeting point, especially in the colourful Mediterranean style Privè .The Roof Garden with a unique view of Mount Etna and the city rooftops.ROOF GARDENThe Roof Garden on the 7th floor offers guests a unique view of Mount Etna and the city rooftops. Here guests can enjoy our barman’s carefully prepared cocktails, or sip one of the drinks from our vast selection on the drink menu.There is also a wide selection of teas from all over the world and of delicious hot chocolates.From 7.30 p.m to 10.30 p.m. the bar provides the most fashionable Happy Hour in the city, with a rich buffet of appetizers to satisfy even the most refined taste.Open from 10.30 a.m. to midnight. ... more   less 

Additional Information about UNA Hotel Palace

Address: Via Etnea 218, 95131 Catania, Sicily, Italy
Region: Italy > Sicily > Province of Catania > Catania
Price Range: $166 - $428 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — UNA Hotel Palace 4*
Number of rooms: 94
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Hotwire, Agoda, Priceline, Travelocity, Cancelon, TripOnline SA, Evoline ltd and HotelQuickly so you can book your UNA Hotel Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Una Hotel Catania
UNA Hotel Palace Catania, Sicily
Hotel Style:
#1 Business Hotel in Catania
#1 Family Hotel in Catania
#2 Romantic Hotel in Catania
#3 Luxury Hotel in Catania
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Questions & Answers

Here's what travellers have asked, with answers from UNA Hotel Palace staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If it's a clear day, you'll get a great view of Mount Etna from the rooftop bar.”
Briefsbearuk76, 23 Apr 2017 | Read review
“See above, avoid the few rooms facing inwards, they are depressing”
SteinH_12, 21 Apr 2017 | Read review
“Room 407 not much of a view but lovely quite room.”
harcster, 7 Apr 2017 | Read review
“We had a room on the 10th floor. They all seemed good.”
MargieC544, 30 Mar 2017 | Read review
“Take a room in the back if youère not fussy about seeing Mt Etna.”
TeamToronto, 28 Mar 2017 | Read review
5 of 5