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Hotel Carlton on the Grand Canal

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2,774 Reviews from our TripAdvisor Community

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Showing 1,965: English reviews
London, England, United Kingdom
Reviewed 10 October 2013

Great location opposite the main train station and water bus stop. Rooms were a little dated but that's with keeping with the Venetian style so depends if you like that or not. Staff were very friendly and helpful. For a 4* hotel breakfast lacked a little imagination. Beds were comfortable but rock hard pillows.

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Thank Richard W
Toronto
Reviewed 7 October 2013

We had the pleasure of staying here before a cruise. As others have mentioned, the location is great. We took a private water taxi from the airport right to the front door of the hotel but the train station is across the canal so there's really easy access. Lots of shopping nearby and restaurants too. We were in a Junior...

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1Thank Lisa C
Melbourne, Australia
Reviewed 7 October 2013

Worst bed I had the misfortune to sleep in a tiny narrow room on the 4th floor. It was an adjoining room, so I figured it was meant to be a children's room. It was one of those narrow kids beds - when the toddler progresses from cot to bed. My arm fell off the side of the bed when...

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1Thank Machka1111
Drogheda, Ireland
Reviewed 6 October 2013

The location was very good.but the drawback was,no wifi in the room.the rooms were very small and depressing. The good thing was the area across the bridge.it has many cheap options to eat.the train station is nearby.the waterbuss station is just across the bridge.excellent in terms of location.

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2Thank tour l
Sydney, Australia
Reviewed 5 October 2013

The Carlton is in a good position and allowed us to enter Venice by boat which was a far more attractive option than entering by foot as we have previously. The Grand Canal is not quite as attractive as the name might suggest and be aware that the hotel is some way from St. Mark's Square and the major attractions...

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3Thank Tom L
Banbury
Reviewed 5 October 2013

I was lucky enough to be taken here for a special birthday surprise. When we landed at the airport we had the pleasure of a private taxi (boat) straight to the hotel entrance on the grand canal. This itself was amazing, a very leisurely trip with stunning views: an excellent start to the holiday. The reception was bright and welcoming....

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Thank Tuz73
Princeton, New Jersey
Reviewed 4 October 2013

We stayed for two nights latter part of September and before our cruise. The location was perfect for our itinerary. The vaporetto was right across the canal, although it did take awhile to get to San Marco. The hotel was better than average. The front desk was fine but not outstanding. The breakfast was also fine. The rooms were somewhat...

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1Thank jslep
London, United Kingdom
Reviewed 2 October 2013

This hotel is fantastic for the location, as you walk out of the station you see it immediately opposite. We had a triple and double room, the double room was with balcony(standing room only) and it was a lovely view of the canal. Our triple room was on the same floor but the other side of the hotel overlooking the...

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1Thank Mich0206
Perth, Australia
Reviewed 30 September 2013

What a perfect location to enjoy the pleasures and sites of Venice. Situated in the quieter area,(compared to San Marco), of Santa Croce it is top class in all respects. Close to walk and sightsee, close to the bus station, across the canal from the train station and a short walk to the multi-storey Car Park. We stayed 3 nights...

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Thank aussiecher
North Yorkshire
Reviewed 30 September 2013

We stayed here for a 3 night break in September and enjoyed our stay. The room was ready when we checked in at about 1230 which was great. Some travellers complained about lack of WiFi in rooms but if you get the code it is worth trying - I'm writing this from a room on the second floor! Our room...

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Thank Ralph A

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Staying in Santa Croce

Neighbourhood Profile
Santa Croce
Santa Croce gained importance as a sestiere (district) when Piazzale Roma was created in the 1930s to bring cars and buses close to the center of Venice. Constitution Bridge spans the Grand Canal linking Piazzale Roma to the train station. This area buzzes with energy from travelers and students. Historic palaces and former industrial buildings house some departments of Ca' Foscari and IUAV Architecture universities. On the Fondaco dei Turchi, Venice's Museum of Natural History offers Venetians prehistoric thrills, plus an overview of lagoon fish and wildlife. The Grand Canal, northern boundary of Santa Croce, is lined with palaces and decorated by the tall green dome of San Simeon Piccolo. Ca' Pesaro attracts Venetians to its contemporary art exhibitions. The Grand Canal exposes only one face of these buildings. On the opposite side, the palace often interacts with a square or a busy street to represent its neighbourhood identity.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Elegant and welcoming, the Hotel Carlton on the Grand Canal has been run with passion for approximately 30 years by a Venetian family which loves to pay its guests attention, by providing them with valuable advise on how to capture the city’s true essence.Pastel shades, Venetian stuccoes, glass wall lamps made in Murano, furnishings which, while being functional, recall the glorious Serenissima epoch: these are the elements of the new hall and bar, completely mirrored on marvellous Istria stone. Right at the centre of the hotel is an original glass cupola creating light effects which highlight its sophistication. The recently restored, characteristic internal patio onto which some of the rooms look out and where guests can enjoy breakfast or relax, using it as a peaceful open-air lounge, has a notable impact on guests. The elegant Bar Carlton Café offers you the chance to taste excellent drinks and whet your appetite with unusual snacks both in the internal room and in the open-air, enjoying an unforgettable stay on the Grand Canal.The hotel also offers its guests outstanding opportunities to discover all of Venice’s magic, by organizing personalised itineraries and excursions: boat tours to the lagoon islands, guided tours of the city, romantic itineraries followes by a candle lit dinner and much more. For further information on “special” packages, check out our online booking now or send your request to our booking centre.For conferences and meetings we can provide the “Galileo” room, fitted with update equipment and capable of holding up to 60 people.Some of the services offered to our guests include: free entry to the Casino, free baggage surveillance, baby-sitting, restaurant booking, theatre and concert tickets.Restaurant “La Cupola”Elegant reflections, inviting aromas, brilliant colours and exclusive tastes: these are the defining features of our restaurant “La Cupola”, a jewel of refined style in newly renovated surroundings, boasting harmony in its menu selections inspired both by innovative cuisine, as well as the genuine traditions of the territory.The distinct, welcoming atmosphere and the fine cuisine will envelop you and capture you, transforming your “mealtime” into an exceptional experience.You will be greeted with warmth and courtesy, and given expert advice on your menu selections.The typical and international specialties are served with refined simplicity, elegant and genuine at the same time, accompanied by an exclusive wine list. Our Maitre, Filippo Nocerino, will be at your disposition for any special requests.Perfect for any occassion or simply for a romantic evening, our restaurant “La Cupola” will live up to your expectations and your appetites!TOP OF THE CARLTON SKY LUNGE & RESTAURANTLet “Time Out” steer you upwards to the finest sky lounge in Venice for enjoying cocktails in the clouds and Grand Canal view dining .Stylish evenings begin and end at TOP OF THE CARLTON, the rooftop terrace perched on the 4th floor of the Carlton on the Grand Canal Hotel. Impressive views from this spacious terrace take in both the ancient majesty of the Grand Canal and its noble palaces and the modern Constitution bridge, the newest structure that pierces the motley Venice skyline full of domes, bell towers, arches and spires.Choose from a multitude of cocktails, snacks and light-dining while you sit and enjoy a romantic sunset or experience the gentle lapping of the Grand Canal waters as a gondola passes by.When it’s time to unwind and relax, choose Top of the Carlton.TOP OF THE CARLTON can be exclusively reserved for private events and functions, such as wedding receptions, birthday parties, corporate events – in fact the sky is the limit.Open from mid May to end of September, weather permitting. ... more   less 

Additional Information about Hotel Carlton on the Grand Canal

Address: Santa Croce 578, 30135 Venice, Italy
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > Santa Croce
Price Range: $238 - $465 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Carlton on the Grand Canal 4*
Number of rooms: 145
Reservation Options:
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Also Known As:
Carlton Grand Canal Hotel
Hotel Carlton Grand Canal
Canal Hotel Venice
Hotel Style:
#75 Luxury Hotel in Venice
#150 Romantic Hotel in Venice
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Carlton on the Grand Canal staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a canal view you need to book it specifically”
 of 5 bubbles karend834, 8 Mar 2017 | Read review
“Ask for a view of the grand canal”
 of 5 bubbles michellenF9805FU, 7 Mar 2017 | Read review
“We had room 256, Id probably book one with the canal view next time.”
  • our room - cosy! But check that the bed is double and not 2 singles together
  • View from just outside the entrance
  • Ventetian headboard detail
  • Views from just outside
 of 5 bubbles SPPH, 6 Mar 2017 | Read review
“Canal view are stunning .”
 of 5 bubbles angelabF225BV, 25 Feb 2017 | Read review
“Try to get a room at the front.”
 of 5 bubbles rogerc177, 24 Feb 2017 | Read review
5 of 5