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Our family of three stayed here for one night. The lobby and restaurant are lovely, but the rooms are a bit dated. The air conditioning in our room did not cool the room, so we had an uncomfortable night. We called to the front desk...More
Response from ANDREA A, Direttore generale at Grand Hotel TrentoResponded 2 weeks ago
We thank you for choosing our hotel for your recent visit to Trento. While we’re happy that our restaurant and the common areas of our property were positive points to your time here, we do regret falling short on impressing you with our...More
It's a little stuck in the 80's but that's ok... The room was clean, if not a little dated. But the staff were mostly just a little grumpy... we stayed for 3 nights, and although the location was good have found a better alternative.More
Response from ANDREA A, Direttore generale at Grand Hotel TrentoResponded 3 weeks ago
I appreciate you taking a moment to share your perspective with us and I am sorry to hear from you that the staff were inconsistent.
That surely does not reflect our standards, as our staff genuinely cares about each of our Guests
Grand Hotel Trento is a fine hotel and is located in an especially scenic part of north Italy and is the gateway to Bolzano and the Dolomite Mountains to the immediate north. The hotel is well appointed and has nice public rooms. Grand Hotel is...More
Response from ANDREA A, Direttore generale at Grand Hotel TrentoResponded 30 April 2018
we’re happy that you chose to stay with us during your recent visit to Trento and that you appreciated our excellent location, within walking distance to the top attractions and shops.
Thank you for your feedback and we hope to welcome you back...More
I have been visiting Trento every year with my students for the last five years. Every year we choose Grand Trento Hotel for our stay. Its an amazing boutique hotel, has a fantastic staff and impeccable property. We love the hotel manager Andrea and his...More
Thank Abey K
Response from ANDREA A, Direttore generale at Grand Hotel TrentoResponded 27 April 2018
Hi Abey K,
Thank you for your amazing review.
It is, and always will be, a great pleasure and honour to welcome you and your students from University of Wisconsin-Parkside.
See you soon!!
I like the hotel atmosphere, old fashioned, probably not new renovated, but everything clean, functional and really glamorous. Very friendly and helpful staff. Views from windows great. Only minus is breakfast coffee. Cannot understand Italian hotel with Nescafe brand.
Thank František P
Response from ANDREA A, Direttore generale at Grand Hotel TrentoResponded 26 April 2018
Dear František P,
Thank you for reviewing our Hotel on Tripadvisor, we are so glad you enjoyed your stay and we hope it will not be too long before we get to welcome you back.
Response from ANDREA A | Property representative |
we are located downtown Trento.
The Hotel is within a 30 minutes drive from Monte Bondone ski slopes or 45 minutes away from Folgaria ski area, both quite easy to reach by car.