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Milan Marriott Hotel

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Milan Marriott Hotel
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1,045 Reviews from our TripAdvisor Community

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Showing 589: English reviews
Reviewed 5 days ago NEWvia mobile

This hotel doesn't care about its guests at all except for charging them on "extra damages" to repair their broken amenities. Apart from deceiving customers and take extra money out of them, the premises are old and in a very bad shape so beware when you touch and use things in your hotel room!!!! We have been forcefully charged 600...

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Helpful?
1Thank lit507
Reviewed 1 week ago

Interiors need an update. Felt like a blast from the past walking into the lobby. Room was small and walls are not soundproof (guess what we heard in the middle of the night!). Breakfast buffet was good.

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Helpful?
Thank Misty F
Guest R, Front Desk Supervisor at Milan Marriott Hotel, responded to this review

Dear Misty F, Thank you for the feedback that you left to us, on TripAdvisor web page, regarding your recent stay in our hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We have shared your feedback with the appropriate hotel team to...

Reviewed 2 weeks ago via mobile

Baroque could be the positive adjective (carpets and ornate tapestry everywhere) but old fashioned and obsolete are more to the point. The staff is courteous and helpful enough, but I wonder how in 2016 one hotel can boast free wifi access in the lounge but pretend over 10euro for 24h if you connect from the room. As well: bathrooms are...

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1Thank Nicoletta B
Guest R, Milan Marriott Hotel at Milan Marriott Hotel, responded to this review

Dear Nicoletta B, Thank You for making the time to write a review on tripAdvisor Page regarding your stay in our hotel; it is just through our clients’ feedback that we can improve the quality of our service. We are sorry to learn that our Hotel Style and service haven’t completely met your expectations. We thank You for sharing your...

Dubai, United Arab Emirates
Reviewed 3 weeks ago

stayed here in the for a week or so, as a platinum member I am used to staying at Marriotts all over the world and experiencing outstanding service, yet, i have to say this was an odd exception. rooms were shabby, service way below average, for the first few nights the air conditioning would not work despite complaints and more...

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Helpful?
Thank Syedarehman
Guest R, Milan Marriott Hotel at Milan Marriott Hotel, responded to this review

Dear Syedarehman, greetings from Milan, we would like sincerely offer your our deeply apologies for the unexpected experience. We are sorry to know your disappointment about the room and we would like to give you our sincere apologize for the disappointing experience you had with Air-Conditioning System in your room. We really appreciate for your feedback and we already took...

London, United Kingdom
Reviewed 3 weeks ago

I attended the Milan Marriott Hotel for a conference in October 2016. Unfortunately I found the whole experience a little underwhelming. The main reception area was chaotic and felt a little claustrophobic and busy at times. The staff didn't appear to be remotely interested in serving customers. In some of the conference session rooms, the delegates were left to manage...

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Helpful?
Thank John D
Guest R, Front Desk Supervisor at Milan Marriott Hotel, responded to this review

Dear John D, Greeting from Milan Marriott Hotel and thank you for writing your comment on Tripadvisor website. Your feedback is very important for us, because through it we can improve our overall service that day by day we offer to our guests. We are usual to provide our best assistance to our guests. For this reason, we are totally...

amman
Reviewed 3 weeks ago via mobile

Avoid Avoid Avoid ....This Marriott property at any cost ... I stayed from November 7th till 10th 2016 in room 6027...deluxe / Queen Bedroom I am a loyal Marriott Rewards Customer and stay at a number of Mariott properties around the world: The Milan Mariott Property is old, dirty, very unfcomortable with un professional reception staff: this is why ......

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Helpful?
Thank tamerdarwazeh
Guest R, Front Desk Supervisor at Milan Marriott Hotel, responded to this review

Dear tamerdarwazeh, Greetings form the Milan Marriott Hotel. Thank you for the feedback that you left to us, on TripAdvisor web page, regarding your recent stay in our hotel. We are sorry to discover that your stay did not reach your expectation. First of all, after a thorough investigation through the picture you posted, we can assure you that the...

London, United Kingdom
Reviewed 4 weeks ago via mobile

Good hotel, very efficient and helpful personnel. Guisy, Maddalena, Alessia, Salvatore are exceptionally good. Always help, for example to find a place in Milan, to rebook room, etc. Cheerful and professional. Thanks very much

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Thank alex4321234
Guest R, Milan Marriott Hotel at Milan Marriott Hotel, responded to this review

Dear Alex4321234, thank you for your kind review. For us it is an honor to collaborate with Giusy, Maddalena, alessia and Salvatore. We remain at your complete disposal and waiting for you for your next stay in Milan. Kind regards Giusy Massimino front Desk Supervisor mhrs.milit.fosupervisor@marriotthotels.com 00390248521

Bournemouth, United Kingdom
Reviewed 4 weeks ago

Stayed here with my family for a city break. The hotel was just what we needed. It was close to the metro station and the sightseeing bus. The staff were so friendly and helpful, nothing was a problem. We didn't realise that the hotel offers a taxi service to and from the airport. We took this back to the airport...

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Thank Sally H
Guest R, Milan Marriott Hotel at Milan Marriott Hotel, responded to this review

Dear Sally H, Thank you for your beautiful review and for taking the time to share your experience at the Milan Marriott Hotel. We are very happy to read that you enjoyed every single aspect of your recent experience with us. It is wonderful that you had the opportunity to experience how dedicated the Team are to our Guests. Thank...

Calgary
Reviewed 4 weeks ago

Stayed at the Milan Marriott for a conference. Rooms are dated despite choosing a deluxe room. Facilities are passable. Breakfast buffet almost inedible. The upside of this, however, is that it encouraged you to get out and explore the city. There must be better accommodations for the price.

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Thank DC96
Guest R, Front Desk Supervisor at Milan Marriott Hotel, responded to this review

Dear DC96 Greetings form the Milan Marriott Hotel and thank you for the feedback that you gave through Tripadvisor website regarding your stay in our hotel. We really care about opinions and feedbacks like yours, because they are precious for us to improve our service. We are really sorry to discover that your overall satisfaction was not positive, moreover reading...

London, United Kingdom
Reviewed 4 weeks ago via mobile

This is my third time of staying in this hotel, it was recommended to me by my customer. It's a lovely hotel, rooms are big, beds are comfortable and the bathroom is big. I have always eaten here and the food is really good and the staff are amazing, really helpful. The only thing to look out for is that...

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Helpful?
Thank Sarah W
Guest R, Milan Marriott Hotel at Milan Marriott Hotel, responded to this review

Dear Sara W, Thank you for your fantastic review and for taking the time to share your experience with us. I’m thrilled to hear that you enjoyed the hotel comfort and the service provided by our Team, be assured that they are pleased to be recognized in such a positive manner. Looking forward to welcoming you back to Milan Marriott...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
La Brasserie de Milan Restaurant
La Brasserie de Milan Restaurant
Cuisines: Italian, Mediterranean, European, French
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Contemporary Hotel with glass & marble facade within walking distance of underground station & historical center near fairgrounds. ... more   less 

Additional Information about Milan Marriott Hotel

Address: Via Giorgio Washington 66, 20146 Milan, Italy
Region: Italy > Lombardy > Milan
Price Range: $123 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Milan Marriott Hotel 4*
Number of rooms: 321
Reservation Options:
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Also Known As:
Marriott Milan
Milan Marriott
Hotel Style:
#99 Romantic Hotel in Milan
#109 Luxury Hotel in Milan
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Questions & Answers

Here's what travellers have asked, with answers from Milan Marriott Hotel staff and other travellers.
6 questions
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See all questions (6)

Questions? Get answers from Milan Marriott Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back overlooking the park is better”
 of 5 bubbles john69_10, 1 Nov 2016 | Read review
“Ask rooms that have windows to the back onto the little park”
 of 5 bubbles , 30 Oct 2016 | Read review
“rooms with view to street are very nice and clear - no noise at all”
 of 5 bubbles ginafc, 18 Oct 2016 | Read review
“Upper floors have better view.”
 of 5 bubbles mansoorm212, 10 Oct 2016 | Read review
“Club floor food and beverage closed on weekends”
 of 5 bubbles Barnetjb123, 21 Sep 2016 | Read review
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