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Uptown Palace

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#48 of 430 Hotels in Milan
Certificate of Excellence
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1 room 2 adults 0 children
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Uptown Palace
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1,476 Reviews from our TripAdvisor Community

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Showing 757: English reviews
Reviewed 14 January 2017 via mobile

The hotel is great at all level: location is perfect, around 12 minus walking distance from the duomo, amazing furniture, modern and spacious rooms, large variety of food buffet breakfast, welcoming and helpful staff

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Helpful?
Thank Christian N
uptownpalace, Operation Manager at Uptown Palace, responded to this review

Dear Christian N, thank you very much for choosing Uptown Palace and for your lovely review. We are very pleased to know that you had a very nice stay with us and that you enjoyed every aspect of your room and also the service provided by the team members across the hotel. I do hope that your travels bring you...

Swansea, United Kingdom
Reviewed 11 January 2017 via mobile

Stayed for three nights and were impressed by the service of all the staff. From the door porters to checking in, the breakfast crew and the bar staff. A big thank you for making our stay welcome. The room was clean and tidy with very comfortable bed, quiet location so no disturbance at night. Great choice for breakfast. As been...

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Helpful?
Thank paulkay62
uptownpalace, Operation Manager at Uptown Palace, responded to this review

Dear paulkay62, Thank you for choosing Uptown Palace. I really appreciate you taking your valuable time to share your experience with the TripAdvisor community. Our commitment is to provide a very high level of service and I am obviously pleased to learn that this was your experience. We will never grow tired of reading such complimenting reviews or of providing...

Reviewed 8 January 2017

We spend only one night in this Hotel in Milano. Its location is perfect for short time travelers. The Hotel is only 5 minutes walking distance to the Duomo and the shopping area. The rooms are elegantly furnished and clean. Great place to spend a weekend in Milan. The breakfast was delicious met my expextations.

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Helpful?
Thank Erkin D
uptownpalace, Operation Manager at Uptown Palace, responded to this review

Dear Erkin D on behalf of the entire staff I wish to thank you for choosing Uptown Palace and for sharing your delightful experience with other travelers on TripAdvisor. I'm really happy that the services that we have made available in your albeit short stay were up to your expectations. The philosophy of our hotel is to offer a high...

New York City, New York
Reviewed 4 January 2017

I stayed here on the last night of my honeymoon, and we were not disappointed. I originally booked a room with a city view, but they did not have any when I checked in so they gave us a suite instead. It's only a 15 minute walk to the Duomo, so I would say it's very conveniently located. The staff...

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Helpful?
Thank mdc5027
uptownpalace, Operation Manager at Uptown Palace, responded to this review

Dear mdc5027, thank you very much for choosing Uptown Palace and for your nice and positive review. We are really happy that you enjoyed your stay with us and what is most important for me is your comment regarding the quality of the service and the Guests' satisfaction. I'm really proud and happy to read that the entire team has...

Reviewed 26 December 2016 via mobile

It is a great place to stay at. Well positioned and very clean hotel . Not far from the Duomo and city center. Breakfast and staff who served it are really professional . Keep up the great work and next time for sure will be my favorite place to stay at.

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Thank Waeel I
uptownpalace, Operation Manager at Uptown Palace, responded to this review

Dear Waeel I, thank you for choosing Uptown Palace. I really appreciate you taking your valuable time to share your experience with the TripAdvisor community. Our commitment is to provide a very high level of service and I am obviously pleased to learn that this was your experience. We will never grow tired of reading such complimenting reviews or of...

Reviewed 21 December 2016 via mobile

A wet and rainy four nights in Milan were made much easier by this pleasant hotel and its staff. On arrival we checked in quite quickly and the staff were friendly with our luggage taken direct to our room. The receptionist was very helpful, she had just began working at the hotel after leaving London and she showed us to...

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1Thank Marc G
uptownpalace, Operation Manager at Uptown Palace, responded to this review

Dear Marc G, I would like to express my gratitude for choosing Uptown Palace and for your marvellous feedback and kind words. It is wonderful to see you have enjoyed your time at the hotel and to know we have been able to contribute to a wonderful time in Milan for you. I am always delighted when guests comment on...

São Paulo
Reviewed 20 December 2016

I was in a business trip thru Italy, and decided do take a rest in Milan only for one night. I'm a Booking GENIUS customer, which means I travel a lot, all over the world, specially for business. I made a reservation on my mobile phone and went straight to the hotel. My surprise was when I was checking in,...

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Thank Juzanforlin
uptownpalace, Operation Manager at Uptown Palace, responded to this review

Dear Juzanforlin, thank you for choosing Uptown Palace and sharing your personal experience with other travellers. I am devastated to read about your check in experience and trust me I am really very surprised of what reported about our employee. She has been with us since the opening time and she is one of the best members of our team....

Singapore, Singapore
Reviewed 19 December 2016 via mobile

Stylish, modern, cool and very friendly. We really enjoyed our stay at the hotel, breakfast was excellent. This seems like a well managed hotel, clean rooms, friendly and helpful staff, a good experience that we hope to repeat.

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Thank IIJAYESS
uptownpalace, Operation Manager at Uptown Palace, responded to this review

Dear IIJAYESS, thank you for choosing Uptown Palace. We really appreciate you taking your valuable time to share your experience with the TripAdvisor community. Our commitment is to provide a very high level of service and I am obviously pleased to learn that this was your experience. We will never get tired of reading such complimenting reviews or of providing...

Reviewed 16 December 2016 via mobile

What can I say? This is one of the nicest hotels I have ever stayed in. Staff opening my taxi on arrival to carrying my bags up to the room. Check in made so easy by lovely staff members. The room itself was spotless looked like it was never used it looked brand new. A staff member Angela went out...

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Helpful?
Thank Beckscrowe
uptownpalace, Operation Manager at Uptown Palace, responded to this review

Dear Beckscrowe, Thank you for posting a great review of your stay at the Uptown Palace. We are delighted you received a great service and were looked after by our team. We pride ourselves on the attention to detail and always going the extra mile to exceed every guest's expectations, and we are very pleased that we were able to...

Pembrokeshire, United Kingdom
Reviewed 13 December 2016

Excellent hotel for a weekend in Milan. Short walk form the Metro 3 line Crocetta. Within walking distance of the main attractions. Very friendly, helpful and welcoming staff. Room had everything you need for a short break. Plentiful supply of good quality towels and toiletries. Slippers provided. Hairdryer and tea and coffee making facilities. Chocolates on pillows were a nice...

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Thank 373ann
uptownpalace, Operation Manager at Uptown Palace, responded to this review

Dear 373ann, thank yoou for choosing Uptown Palace for your recent visit to Milan. We really appreciate you taking your valuable time to share your experience with the TripAdvisor community. Our commitment is to provide a very high level of service and I am obviously pleased to learn that this was your experience. We will never grow tired of reading...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Uptown Palace is a 4-star superior business hotel in Milan. It is modern and elegant and situated a short walk from the Missori metro stop (yellow line), from Piazza Duomo and from Milan's famous shopping streets. The carefully chosen and highly qualified multilingual staff guarantee high levels of service and care for every guest. The Uptown Palace has 165 fully soundproofed rooms. Floors in the rooms are parquet or carpet while those in the public areas are marble. Each room has LCD televisions and en suite bathrooms with shower or bathtub, together with fluffy robes, slippers, hairdryers and a stylish selection of toiletries. The Presidential Suite and four of the Executive suites have an atmospheric view of the Duomo and of the rooftops of busy Milan. Uptown Palace offers its guests a destination par excellence where every dream can come true. ... more   less 

Additional Information about Uptown Palace

Address: Via Santa Sofia 10, 20122 Milan, Italy (Formerly Uptown Palace MGallery Collection)
Region: Italy > Lombardy > Milan
Price Range: $198 - $832 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Uptown Palace 4*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Despegar.com, ACCOR and Agoda so you can book your Uptown Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Uptown Palace Hotel Milan
Hotel Style:
#38 Business Hotel in Milan
#41 Luxury Hotel in Milan
#41 Family Hotel in Milan
#44 Romantic Hotel in Milan
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Questions & Answers

Here's what travellers have asked, with answers from Uptown Palace staff and other travellers.
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Questions? Get answers from Uptown Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms from last 4 floors have very good views (some to the Duomo)”
 of 5 bubbles edm209, 20 Mar 2017 | Read review
“Ask for a quiet room.”
 of 5 bubbles morl8tr, 26 Feb 2017 | Read review
“We have asked for a room with a bathtub.”
 of 5 bubbles P2903FTlindam, 13 Feb 2017 | Read review
“rooms away from road”
 of 5 bubbles Wolrdwide, 4 Feb 2017 | Read review
“value for money is good”
 of 5 bubbles _R5840XU, 19 Jan 2017 | Read review
5 of 5