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Uptown Palace

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#47 of 431 Hotels in Milan
Certificate of Excellence
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1,414 Reviews from our TripAdvisor Community

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Showing 726: English reviews
Reviewed 6 days ago NEWvia mobile

When we entered we had a really warm welcome by Sylvia at the reception. She made us feel at home by showing us where to go and where to eat! Our room had a beautiful view over Milan with the centerpiece Duomo! They room was clean and really luxurious! Recommend this hotel if you want a romantic getaway! Thanks for...

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Helpful?
Thank Brandon V
uptownpalace, Operation Manager at Uptown Palace, responded to this review

Dear Brandon V, thank you very much for your kind note. We are very happy that you enjoyed your stay at the Uptown Palace and are satisfied with our services. Your words regarding our staff are the best compliments for us and rest assured that with joy I will pass on your compliments to my team . It is a...

Orpington, United Kingdom
Reviewed 1 week ago

Nice hotel, great location - easy to walk to Duomo and the canals, two metro stations close by. Breakfast was good, a vast selection on offer and all of it tasty. Staff were nice, always very pleasant and happy to help/advise. Room was very clean, bathroom was especially impressive, I managed to have a bath (usually difficult being 6' 3"),...

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Helpful?
Thank Chris A
uptownpalace, Operation Manager at Uptown Palace, responded to this review

Dear Chris A, thank you very much for your choosing Uptown Palace and for your nice and positive review. We are really happy that you enjoyed your stay with us and what is most important for me is your comment regarding the quality of the service and the Guests' satisfaction. I'm really proud and happy to read that the entire...

Reviewed 1 week ago

There was not one single thing I can fault this hotel on. Their staff are so lovely and welcoming, the room was spacious and was cleaned daily to perfection. We also had the buffet breakfast included which has lots of selection. It is also walking distance to the Milano Duomo and city centre as well as close links to the...

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Helpful?
Thank Jetsetter1001002
uptownpalace, Operation Manager at Uptown Palace, responded to this review

Dear Jetsetter1001002, We appreciate you choosing to stay with us as your host during your recent trip to Milan . It’s our top priority to go above and beyond for our guests and we’re happy that our team could be so helpful and attentive. It is certainly a great reward to read such praising feedback from a valued guest, and...

Bradford, United Kingdom
Reviewed 1 week ago

First class hotel in a great location with excellent friendly staff. I have been taking trips to Milan for the past 110 years staying in all kinds of hotels and this is defiantly one of the best. The Duomo is only a 10 to 15 minute walk away and the Navigali district is only a 20-25 minute walk away. There...

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Helpful?
Thank Paul A
uptownpalace, Operation Manager at Uptown Palace, responded to this review

Dear Paul A, I really appreciate you taking your valuable time to share your experience with the TripAdvisor community. Our commitment is to provide a very high level of service and I am obviously pleased to learn that this was your experience. We will never grow tired of reading such complimenting reviews or of providing the type of service that...

New York City, New York
Reviewed 2 weeks ago via mobile

After having stayed in a different hotel before and then to Florence and Venice we were surprised how unfriendly and unhelpful the staff at this hotel was, after having encountered only great and helpful personnel in the other hotels. The rooms are small but ok. The hotel is in walking distance to various sites.

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Helpful?
Thank mytriptonz
uptownpalace, Operation Manager at Uptown Palace, responded to this review

Dear mytriptonz, thank you for your choosing Uptown Palace and for your comments.I am saddened to hear that your experience at the Uptown Palace was less than perfect. Ensuring that our guests enjoy gracious and efficient service throughout the Hotel is of paramount importance to us and I would appreciate the opportunity to discuss your experience with you directly. Yours...

Preston, United Kingdom
Reviewed 2 weeks ago

Uptown Palace is a lovely modern hotel. The staff are exceptional and will do their best to help you with anything. The rooms are very clean and very quiet (well 610 was). The breakfast was to a good standard. The hotel is 15 mins walk to the centre and Milan like most other Italian city does not have any road...

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Helpful?
Thank allsworth1
uptownpalace, Operation Manager at Uptown Palace, responded to this review

Dear allsworth1, I would like to express my gratitude for your marvellous feedback and kind words. It is wonderful to see you have enjoyed your time at the hotel and to know we have been able to contribute to a wonderful time in Milan for you. I am always delighted when guests comment on our colleagues and their personal service,...

London, United Kingdom
Reviewed 3 weeks ago

The hotel is clean, moderate size rooms and friendly helpful staff. The breakfast was nice with a good selection of food and drink in a continental style. It is located within walking distance of the city centre around 10-15 min walk and the metro and tram stops not far.

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Helpful?
Thank Terry P
uptownpalace, Operation Manager at Uptown Palace, responded to this review

Dear Terry P, thank you for choosing Uptown Palace and posting a nice review of your stay with us. The location of the hotel is ideal for the leisure and business traveller, with an adjacent transport hub for quick and easy access across the city, and many of Milan's most well known sights just a short walk away. We are...

London, United Kingdom
Reviewed 3 weeks ago

Good value 4 star hotel within walking distance of the Duomo. Also very near metro stations. The room was very nice but on the small side. The main complaint with this hotel is that the free wifi is very slow, although you can pay extra for high speed wifi. This seems a little greedy.

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Helpful?
Thank niraj n
uptownpalace, Operation Manager at Uptown Palace, responded to this review

Dear niraj n, Thank you for posting a great review of your stay at the Uptown Palacel. The location of the hotel is ideal for the leisure and business traveller, with an adjacent transport hub for quick and easy access across the city, and many of Milan's most well known sights just a short walk away. We are delighted you...

Reviewed 3 weeks ago via mobile

I had booked this hotel as a present / surprise for my girlfriend and mentioned this to the hotel in advance. They gave us a complementary late check out and the staff was extremely friendly! The rooms are luxurious and spacious. I've stayed in Milan many times, but this is by far the best hotel i've stayed in!

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Helpful?
Thank Peter E
uptownpalace, Operation Manager at Uptown Palace, responded to this review

Dear Peter E, I would like to express my gratitude for your marvellous feedback and kind words about your experience at the Uptown Palace. It is wonderful to see you have enjoyed your time at the hotel and to know we have been able to contribute to a wonderful time in Milan for you. I am always delighted when guests...

Johannesburg
Reviewed 4 weeks ago

This hotel has extremely well trained staff who are always friendly and helpful. They speak English well and made good suggestions for travel and eating. The rooms have everything that one needs and are quiet and well designed. I would definitely stay again.

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Helpful?
Thank auroramarquard
uptownpalace, Operation Manager at Uptown Palace, responded to this review

Dear auroramarquard, wWe appreciate you choosing to stay with us as your host during your recent trip to Milan. It’s our top priority to go above and beyond for our guests and we’re happy that our team could be so helpful and attentive. It is certainly a great reward to read such praising feedback from a valued guest, and we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Breakfast
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Uptown Palace is a 4-star superior business hotel in Milan. It is modern and elegant and situated a short walk from the Missori metro stop (yellow line), from Piazza Duomo and from Milan's famous shopping streets. The carefully chosen and highly qualified multilingual staff guarantee high levels of service and care for every guest. The Uptown Palace has 165 fully soundproofed rooms. Floors in the rooms are parquet or carpet while those in the public areas are marble. Each room has LCD televisions and en suite bathrooms with shower or bathtub, together with fluffy robes, slippers, hairdryers and a stylish selection of toiletries. The Presidential Suite and four of the Executive suites have an atmospheric view of the Duomo and of the rooftops of busy Milan. Uptown Palace offers its guests a destination par excellence where every dream can come true. ... more   less 

Additional Information about Uptown Palace

Address: Via Santa Sofia 10, 20122 Milan, Italy (Formerly Uptown Palace MGallery Collection)
Region: Italy > Lombardy > Milan
Price Range: $197 - $373 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Uptown Palace 4*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Agoda, Cheap Tickets, Priceline, Travelocity, ACCOR and Odigeo so you can book your Uptown Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Uptown Palace Hotel Milan
Hotel Style:
#38 Luxury Hotel in Milan
#38 Business Hotel in Milan
#41 Family Hotel in Milan
#44 Romantic Hotel in Milan
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Questions & Answers

Here's what travellers have asked, with answers from Uptown Palace staff and other travellers.
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Questions? Get answers from Uptown Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The superior rooms are spacious and have two sinks.”
 of 5 bubbles Jetsetter1001002, 28 Nov 2016 | Read review
“Superior rooms are better and try get a high floor for better views.”
  • View from our room
 of 5 bubbles V6207QCpaula, 27 Nov 2016 | Read review
“Rooms on the 6th floor are quiet”
 of 5 bubbles allsworth1, 22 Nov 2016 | Read review
“Top floors have views of the Duomo”
 of 5 bubbles nirajn_13, 13 Nov 2016 | Read review
“Top floor has best city views apparently, if you can afford an executive or presidential suite”
 of 5 bubbles IanT724, 27 Sep 2016 | Read review
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