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Crowne Plaza Hotel Milan City

1,203 reviews
#53 of 430 Hotels in Milan
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Traveller (457)
Room & Suite (321)
Dining (91)
Overview
  • Excellent37%
  • Very good50%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
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Reviews (1,203)Write a Review
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246
328
74
19
5
Show reviews that mention
All reviewssondrio metro stationyellow lineplatinum membernice hotelhotel doorsmall gymbusiness hotelsuperior roomtop floorminute walkconvenient locationhighly recommend this hotelan upgradebusiness tripmini barmalpensa airportthe air conditioning
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1 - 5 of 672 reviews
Reviewed 2 weeks ago

Hotel is located close to the Milan Central Station. Being an IHG member, the hotel provided good room and the complimentary drinks on arrival. Room size is good. Hotel staff is friendly. We enjoyed staying in the hotel.

Thank schroff
Hotel's Favourite
Reviewed 30 May 2017

I cannot say enough about the great front desk staff - My wife was sick during our stay and they helped me find a pharmacy and ultimately helped us get her to an Emergency room. In addition, the location, right above a Metro stop (Sondrio)...More

2  Thank Stan M
Response from ManagerPellegrini, General Manager at Crowne Plaza Hotel Milan CityResponded 2 June 2017

Dear Guest, We would like to express our gratitude for your marvellous feedback and kind words. It is wonderful to see you have enjoyed your time at the hotel and to know we have been able to be helpfull for you. We look forward to...More

Reviewed 2 weeks ago

The hotel is clean and in a good condition. The problem is that when I book in a Crown Plaza I expect to have a Crowne Club with breakfast, happy hour, snacks and so on. Not here. Be advised and avoid surprises.

Thank Josep_M_Casanovas
Reviewed 2 weeks ago

Stayed for 2 nights that where just perfect from the front line employees, the room, the restaurant, everything. Had dinner in the hotel both nights with nice italien food and very kind smiling waiter. Front desk golden keys concierge gave the best information of the...More

Thank Gina064
Reviewed 2 weeks ago via mobile

After a dreary rainy cold winter day in Milan, coming back to a hotel bathroom with no working hot water is just not acceptable. When reception was informed, the guy who answered offered no apology. Just stated they are aware of this issue, as another...More

Thank lilacsupergal
Response from ManagerPellegrini, General Manager at Crowne Plaza Hotel Milan CityResponded 1 week ago

Dear Guest, first we thank you very much for choosing Crowne Plaza Milan City for your stay in Milan. We regret to hear that you managed with an inconvenience with in-room hot water and for this reason we kindly ask you to accept our apologies....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 135 - USD 338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Spa Hotel in Milan
#33 Business Hotel in Milan
#47 Luxury Hotel in Milan
#74 Romantic Hotel in Milan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 135 - USD 338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Spa Hotel in Milan
#33 Business Hotel in Milan
#47 Luxury Hotel in Milan
#74 Romantic Hotel in Milan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (457)
Room & Suite (321)
Dining (91)
Hotel & Grounds (318)
Bathroom (60)
Business Centre & Event Rooms (7)
Family and Play Areas (2)
Nearby
Stazione Centrale
Central Station represents a bridge towards the
future. Impressive skyscrapers and new age buildings
stretch the skyline with the majestic Unicredit Tower
cutting through. Surrounding it are large towers that
define Piazza Gae Aulenti, where the fountain and the
Monumento Trombe leave one breathless. A famous
building of the district is the Vertical Forest, where
the innovative materials and trees planted on the
...More
Questions & Answers
Ask a question
TravelWithStyle_71
7 January 2018|
AnswerShow all 5 answers
Response from FFM9 | Reviewed this property |
yes they do. at least a few, as I have myself experienced it recently
1
Vote
beenthereonce
28 November 2017|
AnswerShow all 5 answers
Response from Hans V | Reviewed this property |
Hi, I got an upgrade as a fresh member to IHG because the hotel was not fully booked and my colleague did he’s member for at least 10 years. I have no clue if there is a benefit for the platinum member. Maybe Checkout the... More
0
Votes
Angela C
4 October 2017|
AnswerShow all 2 answers
Response from Noghnosh100 | Reviewed this property |
Hi Angela, I didn’t noticed florist near by. But if you move to the area after train Station you will found.
0
Votes
Room Tips
"Rooms on higher floor are quieter."
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"All rooms are nice"
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"Ask for a room on Sondrio street, as Vialle Gioia can be very noisy at night"
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"Rooms facing away from both streets."
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