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Sheraton Lake Como Hotel

Expedia.comUSD 241*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Sheraton Lake Como Hotel
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308 Reviews from our TripAdvisor Community

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Showing 176: English reviews
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Florida
Reviewed 1 week ago NEW

I used this hotel because I am SPG platinum and used points. The property is a typical Sheraton, although I found the club lounge sadly lacking. Same breakfast food for 3 days, and barely lukewarm snacks at night. There was beer and wine. The room was fine, good bed, reception was somewhat helpful. They have bikes for rent for 5...

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Helpful?
Thank Fsulaw1
Reviewed 1 week ago

Rooms are very nice, location is good, everything is perfect, but... Between 7-8 am heard some maintenance work (hammering) upstairs, impossible to sleep. Later on went to reception to ask for more quite room. There were rooms available (only for higher rate) but the lady behind the desk refused to swap my room without extra. The reason was no-one else...

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Helpful?
Thank Lasse L
Chiara D, Guest Relations Manager at Sheraton Lake Como Hotel, responded to this review

Dear Lasse L, thank you for taking the time to share your thoughts regarding the discomfort you experienced during your stay with us. We take matters such as this very seriously and for sure we will share your message appropriately within the organization. We are, on the contrary, glad to read you appreciated our rooms and the location. Furthermore ,...

Reviewed 2 weeks ago

We have been staying at the Sheraton Lake Como for 6 days. It is a great place with wonderful food, service, and location. Close to several restaurants, as well as the 2 in the hotel. Only a 30 minute train ride from Milan this area is wonderful. Great views from the room with a great lounge. It is not the...

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Helpful?
Thank Bud W
Zurich, Switzerland
Reviewed 3 weeks ago

Sheraton is offering the chance to stay at their villa apartments (via airbnb) and it is great because you get the size of the apartment and the service of the hotel. We were allowed to use the swimming pool, order room service from one of the restaurants (we had to ask first because i think its an unusual request) and...

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2Thank Manta888
Nipomo
Reviewed 3 weeks ago via mobile

The name of the hotel is a little misleading because it isn't in Como. It's in Tavernola. For some that might be a problem but for us it was fine. Como is very busy and touristy. The Sheraton is much quieter and once you figure out the boat schedule you can get anywhere on the lake from the nearby dock....

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2Thank John F
Dubai, United Arab Emirates
Reviewed 4 weeks ago via mobile

It is a beautiful hotel off the lake in Cernobbio's area. It is a beautiful 40-50 mim walk to town center of Como. Beautiful property with breathtaking view of the mountains.. Very peaceful and relaxing. Staff are very friendly and accommodating. Rooms are spacious.

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Helpful?
Thank NoorT
Chiara D, Guest Relations Manager at Sheraton Lake Como Hotel, responded to this review

Dear NoorT, thank you for taking the time to share your positive comments through TripAdvisor. We are delighted to read that you had a relaxing stay and that you've appreciated the property, the mountain view from our rooms and our staff friendliness. Your comments will be shared with the team to motivate them for continuing to improve our service. Thank...

Long Island, New York
Reviewed 4 weeks ago

We stayed for three nights, two weeks ago. The hotel has large rooms and, even though it is not on the Lake, it is relatively close and the rooms have nice mountain views. The bar area in the hotel is pleasant. The staff did try to be helpful, but they seemed, for the most part, young and inexperienced. That is...

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1Thank threeamigas
Chiara D, Guest Relations Manager at Sheraton Lake Como Hotel, responded to this review

Dear Madams (Threeamigas), first of all thank you for taking the time to share your recent experience at the Sheraton Lake Como through TripAdvisor. As the cleanliness of our hotel is a key priority, I'm very sorry that your guestroom fell short of your expectations. As valued guests, please, rest assured that your comments have been shared with the housekeeping...

Baldwin, New York
Reviewed 4 weeks ago

A beautiful hotel, amazing grounds. Outside pool and jacuzzi were beautiful. Service was fabulous. Loved the steam room, sauna and indoor jacuzzi. Location was within walking distance to catch the water taxis. Not too much right by the hotel, but a nice walk to get a bite to eat if you don't want to eat at the hotel. Comfortable beds....

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Thank todokomo
Plymouth, Michigan
Reviewed 4 weeks ago via mobile

Staying at Sheraton Lake Como after a Viking Cruise on a post cruise extension. The check in went well since there was assistance from the Viking crew. The rooms are in need of some TLC. Our room faced a noisy industrial park on the back of the hotel. Absolutely no air flow in the room and had to open the...

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1Thank petvetcookies
Chiara D, Guest Relations Manager at Sheraton Lake Como Hotel, responded to this review

Dear Mrs Vyvian, thank you for taking the time to share your recent experience through TripAdvisor. We take matters such as these very seriously. As a valued Guest, please, rest assured that your comments have been shared with the housekeeping and front desk teams in an effort to improve our service. Thank you again for your time and wish you...

Reviewed 4 weeks ago via mobile

A Great hotel at a very beautiful place. The services and the great room was perfect. We have also a great meal at the restaurant. If you visit the hotel test and enjoy the fish, I have never eat a better one.

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Helpful?
Thank Thomas K
Chiara D, Guest Relations Manager at Sheraton Lake Como Hotel, responded to this review

Dear Thomas K, thank you for sharing your experience at the Sheraton Lake Como Hotel through TripAdvisor. As a valued Guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you again for your time and come visit us again soon! Sincerely, Chiara De Santis Guest Relations Manager...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Set in a large park on the shores of Lake Como, Sheraton Lake Como Hotel features an outdoor seasonal pool, a free gym, and a wellness area. Cernobbio is 1.5 km away. The Sheraton Lake Como Hotel is just a 5-minute drive from the Lago Di Como exit of the A9 Motorway and the Swiss border. Como is easily reached by car or ferry. The air-conditioned rooms are spacious and elegantly furnished. All feature a minibar and a flat-screen TV with satellite channels. Some rooms have a marble bathroom and parquet floors. Breakfast at this 4-star hotel is a sweet and savoury buffet that includes freshly baked bread and pastries, and a selection of organic food. In addition to the main restaurant, guests can dine at the Kitchen and Kincho restaurants in the park, offering à la carte, grill, and pizza menus. ... more   less 

Additional Information about Sheraton Lake Como Hotel

Address: Via Cernobbio 41A, 22100, Como, Italy (Formerly Grand Hotel di Como)
Region: Italy > Lombardy > Lake Como > Como
Price Range: $286 - $794 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Lake Como Hotel 4*
Number of rooms: 137
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Also Known As:
Sheraton Lake Como Hotel Italy
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Lake Como Hotel staff and other travellers.
7 questions
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over a year ago
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Questions? Get answers from Sheraton Lake Como Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overlook the pool. Can't imagine what you view on the back side.”
Fsulaw1, 16 May 2017 | Read review
“The only view you can get is the front lawn - on other directions you get an old industrial area or greenhouses”
travelerHelsinki, 8 Apr 2017 | Read review
“Beds are very firm”
hsguiding, 29 Jan 2017 | Read review
“treat yourself to a luxury suite”
theeditionw, 5 Nov 2016 | Read review
“Somewhere to sleep, but you could be anywhere in the world”
Potiriadis, 2 Nov 2016 | Read review
5 of 5
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USD 241* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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