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Excelsior San Marco Hotel

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617 Reviews from our TripAdvisor Community

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Showing 286: English reviews
Krakow, Poland
Reviewed 27 October 2016

It is very good hotel in interesting location (city center), not far from train/bus station, shopping area and old city center (Citta Alta). The breakfast was ok, however I was surprise that the choice of vegetables is so small (only tomato and cucumber). I expect also good ham (prosciutto crudo, e.g. Parma ham), but it was only in one day,...

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Helpful?
Thank 839tomasz
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mr 839tomasz, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback . We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

London, United Kingdom
Reviewed 17 October 2016

Nice location - close to key sites, great staff, rooms and bathrooms are clean and comfy albeit have a feel of being a bit dated. The overall value for money spent was pretty good. Will definitely recommend it for people who come for a short visit to Bergamo.

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Thank PetrVM
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mr PetrVM Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback . We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

Liverpool, United Kingdom
Reviewed 15 October 2016

This hotel is worth its 4 star rating and the entrance hall is stunning and the restaurant is exceptional with a view over the old town I found the only thing that let this hotel down was the room itself the hotel and the room didn't match and we felt let down as it just didn't match. It was a...

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Thank colinmc71
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mr cOLINMC71 Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback and your suggestion to improve the customer satisfaction. We look forward to giving welcome again in a new room. Best Regards Hotel Excelsior San Marco

Reviewed 12 October 2016 via mobile

Situated just below Bergamo Alta with a great view of Alta and easily walkable to the town below or to Alta. The room was quiet and the breakfast is superb! It was the best breakfast offered in our 3 weeks in Italy! The staff is friendly and parking is available for a fee on the premise. I would recommend this...

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Thank Ashley C
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mr Ashley C, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback and your compliments. We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

Swieqi, Malta
Reviewed 11 October 2016 via mobile

This hotel is very well located as it is in Bergamo basso but very close to the funicular to Bergamo alta. I booked a double as it looked quite impressive on the booking site. What however hit me as I entered the hotel (and more so the bedroom) is that it is aged and a refurbishment is well overdue. The...

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Thank Jean G
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

dear customer, we are very sad that the stay was not up to your expectations. We tried to do our best but clearly we did not succeed. We hope to have another chance. Best Regards Hotel Excelsior San Marco

Sydney, New South Wales, Australia
Reviewed 6 October 2016 via mobile

Visited my daughter who is currently living in Bergamo and had no idea about the city. This hotel is in such a perfect location and it's view of the Citta Alta is unparalleled. Food in the terrace restaurant is superb. Service excellent and friendly and the room was very clean and comfortable. Seems to be reflective of the city's culture....

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Thank Allana T
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mrs Allana T Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback and your compliments. We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

North Beach, Australia
Reviewed 28 September 2016 via mobile

Excelsior San Marco Hotel is very well located - a short stroll to the steps (or alternatively the funicular railway) to Citta Alta and very close to a great area for shopping, cafes and restaurants in the area of the hotel. We arrived before checkin time, our room was already available so we had access before lunch which was great....

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Thank foodfan2020
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mr/ Foodfan2020 Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

London, United Kingdom
Reviewed 26 September 2016

Spent three nights here with a couple of friends recently. The hotel enjoys a good location and the transport system makes getting about from here easy, so it is a good base. The hotel is in my opinion fairly basic, but was certainly suitable for our needs, especially as we were out for the majority of the time. The room...

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Thank Martin C
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mr Martin C Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback and your suggestion to improve the customer satisfaction. We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

Barbados
Reviewed 26 September 2016

Having in stayed in several Bergamo hotels I think the San Marco is our number 1 choice. It is perfectly positioned between the upper and lower city areas. Access to the upper city is via a short walk to the funicular or the lower city is only a 5 minute walk away. The hotel itself is very well furnished, clean...

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Thank BajanBlue52
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mr/Mrs BajanBlue52, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback and your suggestion. We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

Cardiff, United Kingdom
Reviewed 19 September 2016

The hotel is is an ideal location half way between the station and the funicular for the old town, and set back from the street a bit. The room we had was a good size, but perhaps a bit tired, and the bathroom could have done without the bidet but with a bigger shower. The breakfasts were good, and the...

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1Thank ClunkNebbermorth
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mr ClunkNebbermorth, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback . We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Excelsior San Marco Hotel

Address: Piazzale della Repubblica 6, 24122 Bergamo, Italy
Region: Italy > Lombardy > Province of Bergamo > Bergamo
Price Range: $131 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Excelsior San Marco Hotel 4*
Number of rooms: 163
Reservation Options:
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Also Known As:
Excelsior San Marco Bergamo
Hotel Excelsior San Marco
Hotel Style:
#3 Business Hotel in Bergamo
#4 Family Hotel in Bergamo
#6 Romantic Hotel in Bergamo
#7 Luxury Hotel in Bergamo
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Questions & Answers

Here's what travellers have asked, with answers from Excelsior San Marco Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you need a parking, consider hotel's own parking lot (outdoors and indoors available). The close-by public parking is less convenient”
 of 5 bubbles aozh, 24 Nov 2016 | Read review
“Room 406 is a large corner twin stunning views, two windows and balcony. Room 407 is a large room , stunning views especially at night .”
 of 5 bubbles 523maryl, 9 Nov 2016 | Read review
“You wont be disappointed in the rooms”
 of 5 bubbles kmurphy479, 7 Nov 2016 | Read review
“I think all rooms are ok.”
 of 5 bubbles 839tomasz, 26 Oct 2016 | Read review
“Ask for a room at the upper floors that faces the upper city - Cita Alta”
 of 5 bubbles PetrVM, 17 Oct 2016 | Read review
5 of 5
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