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Melia Genova

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#1 of 88 Hotels in Genoa
Certificate of Excellence
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Melia Genova
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1,349 Reviews from our TripAdvisor Community

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Showing 511: English reviews
Norwich
Reviewed 1 week ago

I love melia hotels. The best one I've ever stayed in was Barcelona. It's a spinach chain. Having said that this one was lovely. No complaints. Excited to find a tv in the bathroom mirror. Loved the little touches they put in the room.

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Helpful?
Thank Carlyantoinette
MeliaGenova, Guest Relations at Melia Genova, responded to this review

Dear Carlyantoinette, Thank you for the compliments accorded to us and to Melià International as a loyal guest. We truly care about the little details because we believe that they are what makes the difference between being average and being excellent. We aim to improve everyday and deeply hope that you will stay with us again soon in order to...

Bristol, United Kingdom
Reviewed 2 weeks ago

Quality hotel with very friendly staff, really nice hotel as a base for a visit to Genoa. Stayed before, but now they had a change around with the bar area and created a meeting room. The hotel and rooms are always clean and very well presented.

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Thank T7137FTstevenf
MeliaGenova, Guest Experience at Melia Genova, responded to this review

Dear T7137FTstevenf, It is always a pleasure to have the honour to welcome back returning guests! I am glad to read that you have found your stays with us enjoyable and that you have kindly appreciated both what you found familiar and what you have noticed to have changed since your last time at the Melia Genova. Although we like...

Reviewed 2 weeks ago via mobile

We had a comfortable overnight stay and breakfast at the Melia Genova. The reception was warm and welcoming and the location of the hotel meant we could easily walk to the historic and port areas of the city as well as its commercial districts. We found the bar staff to be particularly helpful and our drinks turned into an early...

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Helpful?
Thank Hiraethog
MeliaGenova, Guest Experience at Melia Genova, responded to this review

Dear Hiraethog, Thank you very much for your review! The Melia Genova's biggest strength is undoubtedly the people we are proud and lucky to have working with us with the aim of functioning as a well-oiled machine, providing a service that meets and hopefully exceeds our guests' expectations. I am glad to read that this mission of ours is reflected...

London, United Kingdom
Reviewed 2 weeks ago

I can't recommend this highly enough. Sure it's not cheap but has the wow factor. The rooms are large, quiet, clean and well decorated. The bathroom similarly. The gym was well equipped and open 24 hours a day. The breakfasts were delicious. I would happily come again soon.

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Thank Berseder
MeliaGenova, Guest Experience at Melia Genova, responded to this review

Dear Berseder, Thank you for the wonderful review about our Hotel Melia Genova! Being classified as the best hotel you have ever stayed in is an enourmous honour to us and the hotel chain we are part of, and cannot thank you enough for descrbing us as such. Seeing how appreciative you are of all the services you benefitted from...

Dubai, United Arab Emirates
Reviewed 3 weeks ago via mobile

I have stayed in a few hotels in Genova and by far Melia is the best hotel here. Everything from the customer service, food, location to rooms and facilities are excellent. Hotel is walking distance to the main high street and restaurants 👍🏽

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Thank omardubai24
MeliaGenova, Guest Experience at Melia Genova, responded to this review

Dear Mr. omardubai24, thank you for your fantastic review, it is amazing to know you have such an high opinion of our Hotel and of its services. We hope to be your Genoese House in all the occasions you will be visiting our city. Best Regards Laura Apuzzo Guest Experince

London, United Kingdom
Reviewed 3 weeks ago

Evrything became obsolte in front of this incredible totally professional and extremly friendly Staff.Beginning from the director and ending by the Room cleaning girls.Wed love the Melia Genova.We come for 1-2 days and stayed at last 10 days.the staff give us a feeling like to stay at our home but with an wonderfuel firendly staff surrounding us all time ready...

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Thank siegfrieds264
MeliaGenova, Guest Experience at Melia Genova, responded to this review

Dear siegfrieds264, Thank you for the amazingly positive review! No words can explain the satisfaction that we feel after reading wonderful comments our guests write about our work and their Melia experience. Statements such as: "friendly staff surrounding us all the time ready to read our wishes in our eyes" makes us understand that our striving to ensure a fantastically...

Portland, Maine
Reviewed 4 weeks ago

We were unexpectedly stuck in Genoa for an indefinite period. The hotel could not have been more helpful in extending our stay several times in spite of being pretty booked. Super friendly, flexible and accomodating staff including a gracious general manager. Very good location, short, pleasant walk to the ancient city center though not in it. Small but nice gym...

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Thank Jaya42
MeliaGenova, Guest Relations Manager at Melia Genova, responded to this review

Dear Jaya42, Thank you so much for the heart-warming review! It has been our greatest pleasure and honour to be of service to you by managing as well as we could your particular situation. To the Melia Genova Team every single guest has their own story and we truly care about providing personalised service in order to satisfy specific needs....

Sandviken, Sweden
Reviewed 1 November 2016

I believe that Melia is the nicest hotel in Genova. The staff is really friendly and customer focused. The location is a bit off side, but if you walk for like 10 minutes you can be in the city center, with a lot of restaurants and shops.

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Thank Kennetth
MeliaGenova, Guest Experience at Melia Genova, responded to this review

Dear Kennetth, We would like to thank you for taking the time to leave your fantastic feedback and for choosing Meliá Genova as your home on your recent visit to our city. We are really glad that you appreciated the strategic position of the Hotel. At the Meliá Genova is located in a residential district, quite and nice, just 10...

Atlanta, Georgia
Reviewed 29 October 2016

This facility is truly a 5-star facility based on U.S. criteria. It is in a great location and walking distance to shopping, nightlife, many upscale and reasonably priced restaurants, and close to Piazza de Ferrari

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Thank edithg719
MeliaGenova, Guest Experience Melià Genova at Melia Genova, responded to this review

Dear edithg719, We would like to thank you for taking the time to leave your fantastic feedback and for choosing Meliá Genova as your home on your recent visit to our city. We are really glad that you appreciated the strategic position of the Hotel. Your nice words about our Staff are really gratifying for us and constitute a source...

Trieste, Italy
Reviewed 27 October 2016 via mobile

central hotel with good services, the personnel is really customer oriented, rooms are clean and very well furnished. breakfast very complete with a lot of fresh food and fruits. ........................... to return for sure 😊

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Thank marblu627
MeliaGenova, Guest Experience at Melia Genova, responded to this review

Dear marblu627, Thank you for taking the time to write this beautiful review. It is always so lovely to hear from our Guest how much they enjoyed the hotel and service we provide. I am glad you enjoyed our central location and I am pleased you found our hotel very stylish and clever. It is so wonderful to hear that...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the exclusive Carignano district just steps away from the city’s commercial, cultural and financial centre, is the ideal venue for business travellers and for short holiday stays, also for the entire family. 99 rooms equipped with all the conveniences and immersed in a modern, luxurious setting including the unique Newport Presidential Suite with a private hydro massage tub on the terrace. The Grace Restaurant welcomes guests in a setting of sober refinement. The cuisine combines the flavours and aromas of Liguria with the pleasures of traditional international cuisine. The Wellness Club Azure is equipped by an exercise pool, water jet hydro massage tub, Turkish bath, tropical and mist showers and a fitness area. ... more   less 

Additional Information about Melia Genova

Address: Via Corsica 4, 16128, Genoa, Italy
Region: Italy > Liguria > Italian Riviera > Genoa
Price Range: $162 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Genova 5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Melia Genova Hotel Genoa
Bentley Hotel Genoa
Hotel Style:
#1 Luxury Hotel in Genoa
#1 Green Hotel in Genoa
#2 Business Hotel in Genoa
#2 Family Hotel in Genoa
#3 Romantic Hotel in Genoa
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Questions & Answers

Here's what travellers have asked, with answers from Melia Genova staff and other travellers.
14 questions
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Durham, United Kingdom
4 months ago
Durham, United Kingdom
4 months ago
Durham, United Kingdom
4 months ago
Houston, Texas
5 months ago
Worthing, United Kingdom

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Questions? Get answers from Melia Genova staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very few things not really important the TV wasent really usable and the phones are a little old this hotel deserves better entertainment system and modern Telefon system and at last the lights on the tables are old and little "used" like the room phones.”
 of 5 bubbles siegfrieds264, 11 Nov 2016 | Read review
“Rooms on the street side can be a little noisy in evening and morning.”
 of 5 bubbles edithg719, 28 Oct 2016 | Read review
“Just the TV - not working properly ”
 of 5 bubbles camillap943, 8 Oct 2016 | Read review
“Good luck..”
  • dirty / paint coming off light switch
 of 5 bubbles Andrew1185, 25 Sep 2016 | Read review
“Single room with separate bes”
 of 5 bubbles 849borisr, 20 Sep 2016 | Read review
5 of 5
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