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Best Western Plus City Hotel

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#5 of 90 Hotels in Genoa
Certificate of Excellence
GreenLeadersBronze level
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1 room 2 adults 0 children
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Best Western Plus City Hotel
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1,203 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus City Hotel
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Showing 337: English reviews
Cheltenham, United Kingdom
Reviewed 15 July 2016

The location of this hotel is perfect for exploring the city but the little touches are missing It's quite a modern hotel and verging on the minimalist but for rooms in the 21st century to only have one plug socket in their largest room is crazy, charging phones and devices is difficult and should be easy. No toiletries in the...

Thank andrew h
Reviewed 15 July 2016 via mobile

The hotel has a central location in a safe area of the city, within walking distance of major sights. An excellent coctail bar is located right next door. The staff is welcoming and service-minded. They gave us laundry service even though we requested it three hours late. The hotel is, however, very noisy, with doors slamming all over the place...

Thank Helle S
Reviewed 12 July 2016 via mobile

Best Western Genova city is situated close to Piazza Matteotti and Via San Lorenzo. A 10-15 minute walk and you are at Porto Antico with the Aquarium. The old city with it's narrow streets and alleys are even closer. The hotel was nice and clean and the staff is very helpful. Good breakfast buffet and quiet rooms.

Thank ThomasStockholm
Brighton, United Kingdom
Reviewed 10 July 2016

Not the easiest hotel to find when driving as their address does not appear on many SatNavs, so you are wise to locate a nearby main road to set course by. There are a few hotels signposted if you are eagle-eyed. The welcome was friendly enough, but despite requesting a secure and private parking space when booking online, some considerable...

Thank Bearclyff
Boston, Massachusetts
Reviewed 6 July 2016

This hotel is in a nice spot for visiting and touring Genova. Cleanliness, good breakfast and air condtioning stand out. It is set off on a side street which keeps the noise level down and quaintness up. The staff always was ready to assist and most had a good knowledge of English. The air conditioning is a must after a...

Review collected in partnership with Best Western
Thank jotBoston
Buenos Aires, Argentina
Reviewed 27 May 2016 via mobile

Great service, surprisingly good breakfast. Rooms are fully equipped and modern. Best price-quality ratio I can think of. The buffet breakfast is great, including local charcuterie, cheeses, muzzarella de bufala, expresso, eggs, fruits, pastries... Highly recommended.

1Thank MartinARG
Buenos Aires
Reviewed 18 May 2016

Excelent location, in a quiet street, near the San Lorenzo chappel , Il Ducal, etc. Once you reach the San Lorenzo Chapel , about 5oo meters from the hotel, you are 200 meters from the Port ( Antico Port)., and the Acuarium.You can find around the chapel and the port dozens of shops, etc. You are about 300 meters from...

Thank esteban95
Winchester, United Kingdom
Reviewed 15 May 2016

We arrived at 22:00 after a long 21 hour non-stop drive from Calais, France. We were tired, hungry and needing sleep. We also needed a secure car park for our vehicle. We found this hotel almost on the sea front. The staff were excellent. Nothing was too much trouble for them. They asked the chef for some sandwiches for us...

Thank Mike M
Reviewed 1 May 2016

We stayed at the Best Western for a long weekend and would recommend it. The location is fantastic, close to the old quarter but off of the main drag. Our flight from the UK had been moved forward by the airline which meant we arrived about 9.30 to the hotel. Obviously our room wasn't ready but we were able to...

Thank WendyandPaul
Greensboro, North Carolina
Reviewed 25 April 2016

If you are looking for modern convenience and not necessarily old-time ambiance, this is a great hotel for you. It is convenient and well-situated near the old city, but on a quiet side street. The breakfast costs 4 euros extra, but is simply amazing in terms of what it offers. We did have to wait to sit down, but it...

Thank Susan27410

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  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
The elegant 4 star Best Western Plus City Hotel in Genoa is located in the heart of downtown, just 200 meters away from the Palazzo Ducale, very near the Aquarium and other tourist attractions. The City Hotel is very much appreciated due to the courtesy of its personnel and the high quality of the services offered: a breakfast full of fresh, genuine products; no compromises when it comes to cleanliness and hygiene; a cocoon-like, new and fresh environment… all make our guests feel particularly comfortable during their stay. The City Hotel’s success is based on a philosophy of hospitality centered on the ideas of satisfying our guests’ 5 senses, commercial transparency and respect for the environment. The results are satisfied clients that return often and gladly recommend the City Hotel to others. ... more   less 

Additional Information about Best Western Plus City Hotel

Address: Via San Sebastiano 6, 16123, Genoa, Italy (Formerly BEST WESTERN City Hotel)
Region: Italy > Liguria > Italian Riviera > Genoa > Piccapietra
Price Range: $126 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Plus City Hotel 4*
Number of rooms: 64
Reservation Options:
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Also Known As:
Best Western Genoa
Genoa Best Western
Hotel Style:
#2 Spa Hotel in Genoa
#4 Luxury Hotel in Genoa
#4 Romantic Hotel in Genoa
#4 Green Hotel in Genoa
#5 Business Hotel in Genoa
#7 Family Hotel in Genoa
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus City Hotel staff and other travellers.
27 questions
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Mumbai (Bombay), India
Eden Prairie
over a year ago
St. John's, Canada
over a year ago

See all questions (27)

Questions? Get answers from Best Western Plus City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms higher up are much better”
  • Room 621
  • Room 621
  • Room 621
 of 5 bubbles theresaheadinit, 3 Jan 2017 | Read review
“Top Floors are very quiet”
  • Waiting for our vehicle to be brought from the underground Car Parking
 of 5 bubbles 844MikeM, 14 May 2016 | Read review
“Book the suite on the 8th floor, amazing city and port views. It's worth the extra money.”
 of 5 bubbles Mirto56, 24 Mar 2016 | Read review
“if you can afford, ask for a larger room”
 of 5 bubbles MGrazia13_13, 1 Mar 2016 | Read review
“King or queen room”
 of 5 bubbles FredCerutti, 24 Feb 2016 | Read review
5 of 5